This Place doesn't exist... Google says its open. But its a ghost store.. like What Da Fuuk !!!! With all these negative reviews.. maybe we should thank God its closed..
Nichelle W.
I didn't want to leave any stars because I haven't been to the ice cream shoppe, but the last time I had Carvels it was horrible... I remember how delicious it was when I was a kid. Sad to see that the reviews only get them one and a half stars which proves That it has gone downhill since the 70s.
Jiyen chen
Cake isn’t even like how carvel normally makes it
James Smith
I’m in my 50s I’ve grown up on Carvel‘s ice cream ever since I was a little kid. Use to love the pineapple and eggnog ice cream that they used to sell now the only other thing I still get to enjoy is when I buy the flying saucers. When I went to buy them they only had one pack available. The ones I brought barely had ice cream in them. This is ridiculous I will never go back to this Establishment again. I haven’t tasted it yet but they look like frozen yogurt.
Justin Steinke
Wouldn't take our gift card. Gave us caramel on our Reese's Overload sundae instead of pb sauce.
Timothy R.
I bought a large and my Girlfriend got a medium and the cups were soooooo small, like I could go to one in Brooklyn and the cups would be 3 times the size for the same price........ But if you like small cups than this is the place for you
Jo Port
This is false advertising ? horror no variety of choices Bad service no hospitality and no professionalism
Mokhlesur Rahman 1963
Disgusting,bad smell inside.
Kimmie Ohh
Shares the same space with Subway’s sandwiches.
Jane L.
I have been here twice for the Buy One Sundae and get a Second One Free on Wednesday afternoons. Two staff usually at the Subway station for it gets busier there than at the Carvel section. One staff will walk over to assist, once they see you waiting for Carvel Ice Cream. Staff will ask if you want whip cream, cherry on top and which dressing fudge or caramel. I say I want it all. Have not purchased nor tried the cakes here so I really can not make a comment about them.
This was a random Wednesday for sundae. Took adv of the buy one get one bogo free soft serve sundae. The ad shows clearly you get one topping, but none was allowed. Also, the address of this place is incorrect. The correct address according to google is 86-51 Broadway, Elmhurst, NY 11373. Despite the experience, I recommend to give this place a second chance as ice cream is ice cream
Anita L.
I wish I could give this location zero stars. This does not taste like a Carvel cake is supposed to. There was minimal ice cream and almost non-existent crunchies. Why should I waste my money on an overpriced "ice cream cake" when I could have well just gotten 2 pints of ice cream? To top that, I'm not sure how you can get away with that kind of cake writing. I recently had another Carvel cake from a store in Long island and it was fine so I know it's not Carvel as a whole. It's just this Elmhurst location. Horrible experience and will advise people to stay away.
Yana
Few flavor options, no samples. Good luck figuring out what you want
Carlos L.
Horrible. The only positive is the convenient location. The staff projects an aura of not caring. When I bring in coupons, they inspect it like I have a fake ID and I am trying to purchase beer. I have met only one pleasant employee ( a young guy with glasses) there. In early January, I wanted to use a $5.99 coupon and the staff gave me attitude stating they do not accept coupons since Subway was having the select $4.99 foot long deal. However, the wk before they took the $5.99 foot long coupon even when the $4.99 select foot long special began already. In March, I decided to go back. There must have been a food shortage since I ordered a meatball foot long and they only gave me 1 1/2 tomatoes, 1 1/2 rings of pepper and 1 1/2 pieces of cheese. Then when I wanted spinach on the sandwich, the counterman mumbled you do not need it. Will I go there again? Only as a last resort when I have craving for a Subway Sandwich. My opinion is go to the Subway on 95-58 Queens Blvd, Rego Park, NY instead. People are courteous and professional there.
Yoonhee K.
Two stars instead of one because I'm sure the employees are underpaid and overworked. I've never been to such a stingy subways. Both times I went, they've tried so hard to limit the amount of vegetables. Like 10 pieces of lettuce type of limitation. Happy to pay as little as I do for my five dollar foot longs but a place that promotes healthy eating habits sure makes me want to have the pizza place more next door.
This Place doesn't exist... Google says its open. But its a ghost store.. like What Da Fuuk !!!! With all these negative reviews.. maybe we should thank God its closed..
I didn't want to leave any stars because I haven't been to the ice cream shoppe, but the last time I had Carvels it was horrible... I remember how delicious it was when I was a kid. Sad to see that the reviews only get them one and a half stars which proves That it has gone downhill since the 70s.
Cake isn’t even like how carvel normally makes it
I’m in my 50s I’ve grown up on Carvel‘s ice cream ever since I was a little kid. Use to love the pineapple and eggnog ice cream that they used to sell now the only other thing I still get to enjoy is when I buy the flying saucers. When I went to buy them they only had one pack available. The ones I brought barely had ice cream in them. This is ridiculous I will never go back to this Establishment again. I haven’t tasted it yet but they look like frozen yogurt.
Wouldn't take our gift card. Gave us caramel on our Reese's Overload sundae instead of pb sauce.
I bought a large and my Girlfriend got a medium and the cups were soooooo small, like I could go to one in Brooklyn and the cups would be 3 times the size for the same price........ But if you like small cups than this is the place for you
This is false advertising ? horror no variety of choices Bad service no hospitality and no professionalism
Disgusting,bad smell inside.
Shares the same space with Subway’s sandwiches.
I have been here twice for the Buy One Sundae and get a Second One Free on Wednesday afternoons. Two staff usually at the Subway station for it gets busier there than at the Carvel section. One staff will walk over to assist, once they see you waiting for Carvel Ice Cream. Staff will ask if you want whip cream, cherry on top and which dressing fudge or caramel. I say I want it all. Have not purchased nor tried the cakes here so I really can not make a comment about them.
Restaurantji Recommends
This was a random Wednesday for sundae. Took adv of the buy one get one bogo free soft serve sundae. The ad shows clearly you get one topping, but none was allowed. Also, the address of this place is incorrect. The correct address according to google is 86-51 Broadway, Elmhurst, NY 11373. Despite the experience, I recommend to give this place a second chance as ice cream is ice cream
I wish I could give this location zero stars. This does not taste like a Carvel cake is supposed to. There was minimal ice cream and almost non-existent crunchies. Why should I waste my money on an overpriced "ice cream cake" when I could have well just gotten 2 pints of ice cream? To top that, I'm not sure how you can get away with that kind of cake writing. I recently had another Carvel cake from a store in Long island and it was fine so I know it's not Carvel as a whole. It's just this Elmhurst location. Horrible experience and will advise people to stay away.
Few flavor options, no samples. Good luck figuring out what you want
Horrible. The only positive is the convenient location. The staff projects an aura of not caring. When I bring in coupons, they inspect it like I have a fake ID and I am trying to purchase beer. I have met only one pleasant employee ( a young guy with glasses) there. In early January, I wanted to use a $5.99 coupon and the staff gave me attitude stating they do not accept coupons since Subway was having the select $4.99 foot long deal. However, the wk before they took the $5.99 foot long coupon even when the $4.99 select foot long special began already. In March, I decided to go back. There must have been a food shortage since I ordered a meatball foot long and they only gave me 1 1/2 tomatoes, 1 1/2 rings of pepper and 1 1/2 pieces of cheese. Then when I wanted spinach on the sandwich, the counterman mumbled you do not need it. Will I go there again? Only as a last resort when I have craving for a Subway Sandwich. My opinion is go to the Subway on 95-58 Queens Blvd, Rego Park, NY instead. People are courteous and professional there.
Two stars instead of one because I'm sure the employees are underpaid and overworked. I've never been to such a stingy subways. Both times I went, they've tried so hard to limit the amount of vegetables. Like 10 pieces of lettuce type of limitation. Happy to pay as little as I do for my five dollar foot longs but a place that promotes healthy eating habits sure makes me want to have the pizza place more next door.