I ordered and iced tea. It was cloudy and tasted like stale coffee.
Atmosphere: 1
Food: 1
Service: 1
Layla Patelunas
How do you hand out a grilled cheese and the bread is toasted and the cheese isn't melted at all.
Food: 1
MICHAEL WASSERMAN
So i went in the other day craving an apple fritter. One lady ahead of me. She finishes with the lady and moves back over to drive through.
It was clear to me that she was working alone. And I watched as cars came onto drive through and come around to get stuff and leave.
Based on the number of songs played, had been about 15 min. She finally looks at me and says... it's going to be a few more minutes....
Didn't need that fritter all that bad, so I just left.
Very disappointed because I do enjoy an occasional dunkin.
Service: 1
Barry Hall
A little understaffed for the am rush...but the staff are super friendly and do the best they can with what they got
Atmosphere: 5
Service: 4
Samantha S
Very rude employees (Heather)plus always low in stock!! I went to Dunkin Donuts this morning and I just want my regular Large coffee as always, went in try to order it Heather the cashier told me that they didn't have any large coffee that I needed to order either M or XL I said I would like a large coffee can you please just do a large on a XL cup but just put large coffee size in it. She was very ride and mean and said not I just told you we don't have large coffee and I'm not allowed to do such a thing. It's not fair that because they were out of large cups she make me paid a Xl coffee when all I ordered was a large coffee as always. I'm starting to hate this pace when is not one thing is another thing next time I will go to the one in horseheads.
Atmosphere: 1
Food: 1
Service: 1
Tee G
Quick & easy order through drive-thru
Atmosphere: 5
Food: 5
Service: 5
Kim Keller
Dunkin' Donuts always delivers a great experience! I recently tried their hash browns, and they were delicious—crispy on the outside and perfectly seasoned. What really stood out was the friendly and efficient service. The staff greeted me with a smile and had my order ready in no time. The warm, golden hash browns were the perfect snack, satisfying and flavorful. The quick service and positive atmosphere made the visit even better. Dunkin' Donuts is my go-to for a quick, tasty bite with top-notch customer service. Highly recommended for a consistently great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Brenda Lutz
Had better service at other Dunkins, these people were preoccupied, did not do their special smores ice coffee correctly, and donuts tasted like they were old.
Atmosphere: 3
Food: 3
Service: 3
Allen Dickinson
Very loud, inappropriate music playing. Staff gossiping. Couldn't tell what was fresh. I decided not to buy anything.
The employee Pree has great customer service and was very friendly with every customer had everyone laughing. Great attitude made my day and I heard other customers say to him thanks for the coffee and laugh. Pree the world needs more people like you :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bacon Egg and Cheese
Destiny FitzGerald '25
My family and I had a great experience thanks to Pree! I have to acknowledge how well he does his job while having fun interactions with his customers. His coworkers even seemed to be enjoying their day working with him. Will be returning.
Atmosphere: 5
Food: 5
Service: 5
Sub Kun
Long wait time even if there were only 2 cars in front of you. 2 people working there. I had to wait 20 minutes for the order that I placed online & got room temperatures food because 1 worker was chit chatting with 1 customer inside & other was taking care of garbage while I’m the only one waiting for food that was prepared 20 minutes ago.10 minutes wait from 1 car to other for asking order. Short staffed place.
Atmosphere: 2
Food: 1
Service: 1
Mike Walker (SaintMichael)
This place shuts down to a minimum menu where they only have stale donuts and basic coffee at 6pm when they close at 7pm. The employees are breaking down everything and dropping to an unapproved menu at 6pm so they can leave at exactly 7pm, EVERYDAY!!!!!!!!. SUPPOSED TO HAVE THE FULL MENU OPEN TO CLISE, AM REPORTING THIS FRANCHISE TO DUNKIN!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Michael Walker
Everytime I go to this dunkin. They NEVER have what I order at 6pm because they tell me " we are closing soon so we already broke down the machines". IF YOU ARE OPEN UNTIL 7PM, KEEP THE MACHINES ON UNTIL THEN NOT DROPPING TO A SMALLER UNAPPROVED MENU BECAUSE YOU WANT TO WALK OUT AT 7PM WHEN THE DOORS LOCK. YOU SHOULD STILL HAVE THE FULL MENU UNTIL 7PM.!!!!!!!!!!! THIS IS UNACCEPTABLE AND I AM REPORTING THIS FRANCHISE TO DUNKIN.
I ordered and iced tea. It was cloudy and tasted like stale coffee.
Atmosphere: 1
Food: 1
Service: 1
How do you hand out a grilled cheese and the bread is toasted and the cheese isn't melted at all.
Food: 1
So i went in the other day craving an apple fritter. One lady ahead of me. She finishes with the lady and moves back over to drive through.
It was clear to me that she was working alone. And I watched as cars came onto drive through and come around to get stuff and leave.
Based on the number of songs played, had been about 15 min. She finally looks at me and says... it's going to be a few more minutes....
Didn't need that fritter all that bad, so I just left.
Very disappointed because I do enjoy an occasional dunkin.
Service: 1
A little understaffed for the am rush...but the staff are super friendly and do the best they can with what they got
Atmosphere: 5
Service: 4
Very rude employees (Heather)plus always low in stock!!
I went to Dunkin Donuts this morning and I just want my regular Large coffee as always, went in try to order it Heather the cashier told me that they didn't have any large coffee that I needed to order either M or XL I said I would like a large coffee can you please just do a large on a XL cup but just put large coffee size in it. She was very ride and mean and said not I just told you we don't have large coffee and I'm not allowed to do such a thing. It's not fair that because they were out of large cups she make me paid a Xl coffee when all I ordered was a large coffee as always. I'm starting to hate this pace when is not one thing is another thing next time I will go to the one in horseheads.
Atmosphere: 1
Food: 1
Service: 1
Quick & easy order through drive-thru
Atmosphere: 5
Food: 5
Service: 5
Dunkin' Donuts always delivers a great experience! I recently tried their hash browns, and they were delicious—crispy on the outside and perfectly seasoned. What really stood out was the friendly and efficient service. The staff greeted me with a smile and had my order ready in no time. The warm, golden hash browns were the perfect snack, satisfying and flavorful. The quick service and positive atmosphere made the visit even better. Dunkin' Donuts is my go-to for a quick, tasty bite with top-notch customer service. Highly recommended for a consistently great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Had better service at other Dunkins, these people were preoccupied, did not do their special smores ice coffee correctly, and donuts tasted like they were old.
Atmosphere: 3
Food: 3
Service: 3
Very loud, inappropriate music playing. Staff gossiping. Couldn't tell what was fresh. I decided not to buy anything.
Atmosphere: 1
Food: 2
Service: 1
Love it !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Restaurantji Recommends
The employee Pree has great customer service and was very friendly with every customer had everyone laughing. Great attitude made my day and I heard other customers say to him thanks for the coffee and laugh. Pree the world needs more people like you :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bacon Egg and Cheese
My family and I had a great experience thanks to Pree! I have to acknowledge how well he does his job while having fun interactions with his customers. His coworkers even seemed to be enjoying their day working with him. Will be returning.
Atmosphere: 5
Food: 5
Service: 5
Long wait time even if there were only 2 cars in front of you. 2 people working there. I had to wait 20 minutes for the order that I placed online & got room temperatures food because 1 worker was chit chatting with 1 customer inside & other was taking care of garbage while I’m the only one waiting for food that was prepared 20 minutes ago.10 minutes wait from 1 car to other for asking order. Short staffed place.
Atmosphere: 2
Food: 1
Service: 1
This place shuts down to a minimum menu where they only have stale donuts and basic coffee at 6pm when they close at 7pm. The employees are breaking down everything and dropping to an unapproved menu at 6pm so they can leave at exactly 7pm, EVERYDAY!!!!!!!!. SUPPOSED TO HAVE THE FULL MENU OPEN TO CLISE, AM REPORTING THIS FRANCHISE TO DUNKIN!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Everytime I go to this dunkin. They NEVER have what I order at 6pm because they tell me " we are closing soon so we already broke down the machines". IF YOU ARE OPEN UNTIL 7PM, KEEP THE MACHINES ON UNTIL THEN NOT DROPPING TO A SMALLER UNAPPROVED MENU BECAUSE YOU WANT TO WALK OUT AT 7PM WHEN THE DOORS LOCK. YOU SHOULD STILL HAVE THE FULL MENU UNTIL 7PM.!!!!!!!!!!! THIS IS UNACCEPTABLE AND I AM REPORTING THIS FRANCHISE TO DUNKIN.
Atmosphere: 3
Food: 1
Service: 1
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