Dunkin'
219 Hempstead Turnpike, Elmont
(516) 328-6757
Recent Reviews
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Afrosa she talk rudely and and she was talking with someone not taking order
Atmosphere: 1
Food: 2
Service: 1
The location is very under staffed. They have a single lady in the morning rush. Its super slow and the bathroom has been out of order since the beginning of time
Food: 3
This place is horrible! Don't know what happened with the quality but they can never get you order correct and the ice cream is always melted. Avoid if possible.
Atmosphere: 1
Food: 1
Service: 2
Bad service. Discrimination and doesn't let use the bathroom
Atmosphere: 1
Food: 1
Service: 1
Be aware this place violates the health department codes and is selling left over donuts pass 3 days touch food and money with same hands don’t wear gloves dig nose and touch hair with out washing hands or wear gloves be aware of this place if you love your health
Atmosphere: 1
Food: 1
Service: 1
had horrible service this morning. I ordered a sausage, egg, and cheese on a croissant and a wrap for pickup. I got there 15 minutes later, then waited another 8 minutes before anyone even noticed me. When they finally did, I said im here for pickup. All she did was grab the bag from behind the counter and hand it to me so my food been sitting there the whole time I was waiting for nothing.
As I left, I checked the bag and saw they were missing the wrap. I went back inside, and as soon as I walked in, she said, “We don’t have any more wraps.” So you knew you didn’t have half my order and still let me leave without saying anything or processing a refund? She ended up making me an extra croissant sandwich, but when I got to work, I found both sandwiches were burnt and hard.
Atmosphere: 1
Food: 1
Service: 1
I have really weird experience over here, I got 24$ ice cream from them, I gave them 100$ bill, and returned the employee was saying that I will keep the rest of the change 76$, since the other employees left, try to avoid this place if you don’t want to get fooled
I came there at 01:00 Am and late working at the counter was extremely rude and disrespectful, you all better hire people with good English and better customer service.
Female employees busy gossiping . Laughing. No attention on customer… minus- customer service. They need to be supervised. Owner money is being wasted…. Non focus on work
Atmosphere: 3
Food: 3
Service: 1
No restroom for customers employees said it’s only for Dunkin employees
Service: 3
Restaurantji Recommends
Guy didn't have any items ordered on Uber eats. Forced me to take other items instead of cancelling
Bathroom never works and it’s only for employees which is weird for a restaurant.
Atmosphere: 1
Food: 1
Service: 1
I am extremely disappointed with the management at this Dunkin’ location. The manager is incredibly rude and has no respect for the employees. She speaks to the employees in a demeaning and unprofessional manner, Instead of leading with kindness and respect, she talks down to employees.
Dunkin’ needs to do better in hiring managers who actually know how to treat people with respect.
In the past couple of years this place has totally took a turn for the worse. They never have any donuts and the ice cream is always melted. The older lady has a terrible attitude. I ordered a double scoop of ice cream and together it barely equalled to one scoop. They have terrible service. This specific location used to be my families favorite place to go to but not anymore. Whoever owns this location is doing a horrible job. The staff needs proper customer service training.
I order a three scoop sundae and there’s barely any scoops and I just basically got liquids foamy ice cream. How is it possible for ice cream to be liquidy in the end of December? That ice cream is too much money for them to be serving it like that.
Atmosphere: 3
Food: 1
Service: 1
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