Never fails coming here, order wings and they wait to tell you we don’t have them and they have to make them. Today I waited for 15 minutes for my order only for the the cashier to tell me look we don’t have wings, if you want them you have to wait another 6 minutes. I don’t know why I come here, not the first this this happens. Never coming back here again. Don’t recommend anyone coming here.
Atmosphere: 2
Food: 2
Service: 1
Dale Davids
Good value for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Fries, Mashed Potatoes
Mr. Kim Huff
Title: Disappointing Experience: Poor Customer Service at Texas Chicken and BurgersMy recent visit to Texas Chicken and Burgers left me thoroughly unimpressed, primarily due to the abysmal customer service I encountered. While the food itself was passable, the appalling treatment I received overshadowed any positive aspects of the experience.One particular incident that stands out is their exorbitant pricing strategy for beverages. I was shocked to discover that a 20 oz bottle of ginger ale was priced at a staggering $3.99, a cost that far exceeds reasonable expectations. However, the real kicker came when I requested a simple cup of ice to accompany my purchase. Despite offering to pay for this basic addition, I was bluntly informed that they were not "permitted" to provide a cup of ice. This rigid and unwelcoming policy left me feeling frustrated and undervalued as a customer.The lack of flexibility and empathy displayed by the staff further compounded my dissatisfaction. Throughout my interaction with them, I found their attitude to be dismissive and indifferent, showing little regard for customer satisfaction or basic courtesy. In an industry where customer service should be paramount, the stark contrast between the quality of the food and the treatment of patrons at Texas Chicken and Burgers is deeply disappointing.In conclusion, I would caution potential patrons against visiting Texas Chicken and Burgers due to the dismal customer service standards they uphold. While the food may be decent, the overall experience is marred by their lackluster approach to customer care. Save yourself the frustration and seek out establishments that value and respect their clientele.
Atmosphere: 1
Food: 3
Service: 1
Maria Vigueras
A Recommendation for the owners in this place because the Employees say that the Ingredients cannot be selected? The Burgers already have the ingredients included.
Atmosphere: 3
Food: 4
Service: 1
J A
Amazing service by the 2 sweet girls and great food!!!
Atmosphere: 5
Food: 5
Service: 5
Hector Cedeno
Staff is amazing and the food is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Onion Rings, Chicken and Fries, Spicy Chicken Sandwich, Fries, Wings, Cheeseburger, Grilled Chicken
Your Busted!!!
I always had TCB delivered to me in NJ when my brother came to visit. 1st time sitting in getting fresh, hot, juicy chicken come of the racks was awesome. Parking at this store was difficult. The lot in back was packed with no spots. I also contacted TCB about opening location in NJ, but TCB didn't reply back to me.
Atmosphere: 3
Food: 5
Service: 4
Matt Kondracki
Food was good, do recommend, but the service is not the best. And I was called up because my order was complete, me being me, I trusted it was and didn’t check to realize later that I have received half of my order. I did watch to see that the server put two boxes in a bag but the bag I received was only
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Spicy Chicken Sandwich
usman
I always visit late night and never get a chance to say didn't like it. Love their food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Wings
Bhagmattie Vijay
My daughter love the place ? ❤️ everytime she want to go out to eat she want to come at Tex's chicken & burgers and the chicken is
Standard fast food experience and atmosphere. The chicken wings were really good but the burger wasn't that great. What made them stand out was the friendliness and helpfulness of the staff. They made it a great experience.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fries, Wings
Bilal Wahid
Just amazing. It’s one of the best halal fried chicken spot.
Never fails coming here, order wings and they wait to tell you we don’t have them and they have to make them. Today I waited for 15 minutes for my order only for the the cashier to tell me look we don’t have wings, if you want them you have to wait another 6 minutes. I don’t know why I come here, not the first this this happens. Never coming back here again. Don’t recommend anyone coming here.
Atmosphere: 2
Food: 2
Service: 1
Good value for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Fries, Mashed Potatoes
Title: Disappointing Experience: Poor Customer Service at Texas Chicken and BurgersMy recent visit to Texas Chicken and Burgers left me thoroughly unimpressed, primarily due to the abysmal customer service I encountered. While the food itself was passable, the appalling treatment I received overshadowed any positive aspects of the experience.One particular incident that stands out is their exorbitant pricing strategy for beverages. I was shocked to discover that a 20 oz bottle of ginger ale was priced at a staggering $3.99, a cost that far exceeds reasonable expectations. However, the real kicker came when I requested a simple cup of ice to accompany my purchase. Despite offering to pay for this basic addition, I was bluntly informed that they were not "permitted" to provide a cup of ice. This rigid and unwelcoming policy left me feeling frustrated and undervalued as a customer.The lack of flexibility and empathy displayed by the staff further compounded my dissatisfaction. Throughout my interaction with them, I found their attitude to be dismissive and indifferent, showing little regard for customer satisfaction or basic courtesy. In an industry where customer service should be paramount, the stark contrast between the quality of the food and the treatment of patrons at Texas Chicken and Burgers is deeply disappointing.In conclusion, I would caution potential patrons against visiting Texas Chicken and Burgers due to the dismal customer service standards they uphold. While the food may be decent, the overall experience is marred by their lackluster approach to customer care. Save yourself the frustration and seek out establishments that value and respect their clientele.
Atmosphere: 1
Food: 3
Service: 1
A Recommendation for the owners in this place because the Employees say that the Ingredients cannot be selected? The Burgers already have the ingredients included.
Atmosphere: 3
Food: 4
Service: 1
Amazing service by the 2 sweet girls and great food!!!
Atmosphere: 5
Food: 5
Service: 5
Staff is amazing and the food is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Onion Rings, Chicken and Fries, Spicy Chicken Sandwich, Fries, Wings, Cheeseburger, Grilled Chicken
I always had TCB delivered to me in NJ when my brother came to visit. 1st time sitting in getting fresh, hot, juicy chicken come of the racks was awesome. Parking at this store was difficult. The lot in back was packed with no spots. I also contacted TCB about opening location in NJ, but TCB didn't reply back to me.
Atmosphere: 3
Food: 5
Service: 4
Food was good, do recommend, but the service is not the best. And I was called up because my order was complete, me being me, I trusted it was and didn’t check to realize later that I have received half of my order. I did watch to see that the server put two boxes in a bag but the bag I received was only
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Spicy Chicken Sandwich
I always visit late night and never get a chance to say didn't like it. Love their food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Wings
My daughter love the place ? ❤️ everytime she want to go out to eat she want to come at Tex's chicken & burgers and the chicken is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Fries
Restaurantji Recommends
Try their Hel's Chicken hamburgers ,
Service: 5
It's halal and delicious.
Atmosphere: 5
Food: 5
Service: 5
Standard fast food experience and atmosphere. The chicken wings were really good but the burger wasn't that great. What made them stand out was the friendliness and helpfulness of the staff. They made it a great experience.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fries, Wings
Just amazing. It’s one of the best halal fried chicken spot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Cheeseburger
The chicken wings was raw. I took one to bite and started to chew, i just spit it out in a napkin.
Atmosphere: 3
Food: 2
Service: 3