One of the staff members, Kritika, was using her phone while on duty instead of serving customers. Absolutely no work ethic or professionalism. It’s frustrating to see employees behaving this way when others are waiting for service. Management should really pay attention to what’s happening here — customers deserve better service than this kind of careless attitude. I don't know why these managers are not doing anything of them posting on social media publicly. Come on guys have some work ethics 😮💨😮💨
Atmosphere: 1
Food: 1
Service: 1
Mohammed Salim
They always mess up my order but not intentionally. I like their latte.
MS Lena
The bathroom is horrible at 8am in the morning. The bathroom smelled the faucet was broke the walls were dirty no hand towels. The toilet is black so I could only imagine what I can't see.
Atmosphere: 1
Ali Ashrafi
All our the food is good people are nice
Atmosphere: 5
Food: 5
Service: 5
John Love
Well, it's in a gas station. The problem I had was the language barrier. Very hard to get oder correct. Had to send back what they brought twice.
Atmosphere: 3
Food: 4
Service: 3
Joy tribbiani
Tim Hortons never disappoints when it comes to coffee. Whether it’s a Double Double or their smooth Dark Roast, it’s always brewed just right. It’s become part of my daily routine
Atmosphere: 2
Food: 2
Service: 2
priya vaswani
Two young ladies operating during the morning rush-hour approximately at 10 AM on a Sunday were really friendly but seem to be struggling quite a bit. We ordered a bacon egg and cheese bagel and a bacon egg and cheese croissant and I have to tell you this was one of the worst sandwiches I ever had. The bacon definitely did not seem cooked. The egg as well seemed undercooked and the bagel burnt. I would definitely not return to this Tim Hortons. Management please train your staff as this kind of wait time and quality of food is not acceptable. No offense to the two young ladies as you can tell they were trying their best.
Atmosphere: 1
Food: 1
Service: 1
Natasha Miller
I enjoy the French vanilla cappuccino. I order it daily. All the cashiers know me as medium French vanilla. So it's disappointing that the machine is broken several times throughout the year. I enjoy the consistency of the French vanilla, that's why I order it. But once again today the machine is broken. No other location makes it quite as good this one, and that's why Im leaving this review. Im not the only one who enjoys it, and so im sure others are disappointed as well when the machine is broken.
Anam Zaidi
I just ordered through the ubereats app from this location. I ordered an avocado toast....as you can see the toast was ruined because someone put sprinkles on it... not only was food wasted but my money as well.... I don't understand the point of running someone's food like that. It was also cold and not toasted. And for some reason I was sent a bacon sandwich, which was not ordered. I did not order and sandwich so the point of sending to to me, I'm not sure. Not sure if the workers could see my name and this was racially motivated...because I am Muslim and we don't eat pork. Possibly because of the current world affairs, whatever the reason this was not okay and you guys have lost a customer. Hope it was worth it.
Best timmies I've been to in NY hands down. Service and food quality is always amazing.
Atmosphere: 5
Food: 5
Service: 5
David King
I had the pleasure of being served by Ali at Tim Hortons, and I must say, he is a shining example of how service should be done. In a world where haste and carelessness often overshadow genuine customer care, Ali stood out like a beacon of kindness and professionalism. His genteel demeanor, attentiveness, and conscientious approach were nothing short of remarkable.
From the moment I stepped up to the counter, Ali made me feel valued and well taken care of. He greeted me with a warm smile, patiently took my order, and ensured everything was prepared to perfection. It was clear that Ali takes immense pride in his work and genuinely cares about the experience of each customer.
Such dedication and grace are rare to find these days, and I left Tim Hortons not just with a great coffee but with a renewed appreciation for exceptional service. Ali, thank you for reminding us that kindness and professionalism can make all the difference. You truly made my day brighter!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Chipotle Chicken Wrap
Mike Mullings
A nice little Wawa / 7-Eleven alternative without the name branding
Blows away dunkin dognuts. 1000%better. GO TIM
One of the staff members, Kritika, was using her phone while on duty instead of serving customers. Absolutely no work ethic or professionalism. It’s frustrating to see employees behaving this way when others are waiting for service. Management should really pay attention to what’s happening here — customers deserve better service than this kind of careless attitude. I don't know why these managers are not doing anything of them posting on social media publicly. Come on guys have some work ethics 😮💨😮💨
Atmosphere: 1
Food: 1
Service: 1
They always mess up my order but not intentionally. I like their latte.
The bathroom is horrible at 8am in the morning. The bathroom smelled the faucet was broke the walls were dirty no hand towels. The toilet is black so I could only imagine what I can't see.
Atmosphere: 1
All our the food is good people are nice
Atmosphere: 5
Food: 5
Service: 5
Well, it's in a gas station. The problem I had was the language barrier. Very hard to get oder correct. Had to send back what they brought twice.
Atmosphere: 3
Food: 4
Service: 3
Tim Hortons never disappoints when it comes to coffee. Whether it’s a Double Double or their smooth Dark Roast, it’s always brewed just right. It’s become part of my daily routine
Atmosphere: 2
Food: 2
Service: 2
Two young ladies operating during the morning rush-hour approximately at 10 AM on a Sunday were really friendly but seem to be struggling quite a bit. We ordered a bacon egg and cheese bagel and a bacon egg and cheese croissant and I have to tell you this was one of the worst sandwiches I ever had. The bacon definitely did not seem cooked. The egg as well seemed undercooked and the bagel burnt. I would definitely not return to this Tim Hortons. Management please train your staff as this kind of wait time and quality of food is not acceptable. No offense to the two young ladies as you can tell they were trying their best.
Atmosphere: 1
Food: 1
Service: 1
I enjoy the French vanilla cappuccino. I order it daily. All the cashiers know me as medium French vanilla. So it's disappointing that the machine is broken several times throughout the year. I enjoy the consistency of the French vanilla, that's why I order it. But once again today the machine is broken. No other location makes it quite as good this one, and that's why Im leaving this review. Im not the only one who enjoys it, and so im sure others are disappointed as well when the machine is broken.
I just ordered through the ubereats app from this location. I ordered an avocado toast....as you can see the toast was ruined because someone put sprinkles on it... not only was food wasted but my money as well.... I don't understand the point of running someone's food like that. It was also cold and not toasted. And for some reason I was sent a bacon sandwich, which was not ordered. I did not order and sandwich so the point of sending to to me, I'm not sure. Not sure if the workers could see my name and this was racially motivated...because I am Muslim and we don't eat pork. Possibly because of the current world affairs, whatever the reason this was not okay and you guys have lost a customer. Hope it was worth it.
Atmosphere: 1
Food: 1
Service: 1
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EXCELLENT FOOD
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Best timmies I've been to in NY hands down. Service and food quality is always amazing.
Atmosphere: 5
Food: 5
Service: 5
I had the pleasure of being served by Ali at Tim Hortons, and I must say, he is a shining example of how service should be done. In a world where haste and carelessness often overshadow genuine customer care, Ali stood out like a beacon of kindness and professionalism. His genteel demeanor, attentiveness, and conscientious approach were nothing short of remarkable.
From the moment I stepped up to the counter, Ali made me feel valued and well taken care of. He greeted me with a warm smile, patiently took my order, and ensured everything was prepared to perfection. It was clear that Ali takes immense pride in his work and genuinely cares about the experience of each customer.
Such dedication and grace are rare to find these days, and I left Tim Hortons not just with a great coffee but with a renewed appreciation for exceptional service. Ali, thank you for reminding us that kindness and professionalism can make all the difference. You truly made my day brighter!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Chipotle Chicken Wrap
A nice little Wawa / 7-Eleven alternative without the name branding
Atmosphere: 5
Food: 5
Service: 5
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