My maple bacon sandwich was burned. The place was clean
Atmosphere: 3
Food: 1
Service: 1
Kay Past
Good food. Good people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Dunkin' Refreshers, The Caramel Cold Foam, Caramel Iced Macchiato
Geoffrey ottaviani
Rude staff! Manager hung up on me and blamed me for their food being cooked poorly! Don’t go here it’s a mess!
Atmosphere: 1
Food: 1
Service: 1
Cory Olander
Do yourself a favor and go elsewhere. Poor customer service. Constantly making mistakes and then they are rude to you when you expect them to fix them.
Atmosphere: 1
Food: 1
Service: 1
Steven Lewis
I stopped going to the Endicott location about a year ago. I always order the sourdough breakfast sandwich toasted dark, why you have to say dark is bogus. If you look at the menu sign it shows the sandwich on toast!!! I ordered the sandwich on dark toast and still received it on warm bread. I told the girl that made the sandwich and she said I did toast it dark! Sad when you don’t know the difference between bread and toast. I left without the sandwich! I will never return to the Endicott location.!!!
Food: 1
Sarah Lion
Awful employee. I asked for decaf, he just slowly shakes his head no. No explanation to be found. Just no. I ask for a blueberry muffin, he just slowly shakes his head no. Again, no words anywhere, wasn’t sure if he knew how to use them at this point. Keep in mind I ordered at the normal screen and had to double check myself that he heard me right at the window cause he yells out non-decaf to the coworker making it. Still not sure if he heard me or just didn’t care cause dude doesn’t feel like talking. I said okay, what muffins DO you have, and he gets super exasperated like I asked him to explain the pythagorean theorem. All in all, he handed me non-decaf and stale churros. Very unfortunate.
Atmosphere: 1
Food: 1
Service: 1
Ron Jon
The drinks are never consistent ?
Amy Crossman
Very clean and always enjoy going in there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Mary Purvis
Parking: Located next to the high school, many cars depending on the time of day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Mandy Painter
DON'T GO HERE! DRIVE TO PAULA'S ON N. PAIGE ST. THIS is the absolute worst dunkin. They are slow. Purposely slow. Stand there and flat out, ignore you. I placed a mobile order, and 30 minutes later, it isn't ready, but walk-ins and their mobile orders were placed and picked up after my order went through. I had to leave to go to work and call corporate to get a refund. This was at 227pm too, so nit a rush time. They need people who can actually read and write and interact with customers. Their employees stand around with dumb looks on their faces talking while holding food or a drink with a line of people waiting without a care in the world.
Leadership exceeds expectations. Prompt, courteous, professional and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Chocolate Pretzel Donut, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Croissant, Sourdough Breakfast Sandwich, Toasted Almond Cold Brew, Caramel Iced Macchiato, Donuts, Everything Bagel Burnt and not Even Shaped Like a Bagel, K-Cup Pods, Sweet Black Pepper Breakfast Sandwich, English Muffin, Munchkins Donut Hole Treats, Muffins, Iced Latte, Bacon Egg and Cheese, Iced Macchiato, Egg and Cheese
Michelle Kraut
The dk app is not worth having. Sometimes it doesn't even work. And, the new reward are not worth using apps, becoming too expensive.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Donuts
Matthew “Fella” B
Absolutely the worst Dunkin i have been in waited 20 minutes in line just to order then waited for 2 medium coffee which was not the best tasting. The store was dirty, and the staff was rude .
Atmosphere: 1
Food: 1
Service: 1
Rob Hartman
Made a pit stop
Musique Waples
Parking: There's a limited amount of parking in the front of the store but there is also on the side of DD in the next parking lot.
Wheelchair accessibility: The entrance is a flat level
My maple bacon sandwich was burned. The place was clean
Atmosphere: 3
Food: 1
Service: 1
Good food. Good people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Dunkin' Refreshers, The Caramel Cold Foam, Caramel Iced Macchiato
Rude staff! Manager hung up on me and blamed me for their food being cooked poorly! Don’t go here it’s a mess!
Atmosphere: 1
Food: 1
Service: 1
Do yourself a favor and go elsewhere. Poor customer service. Constantly making mistakes and then they are rude to you when you expect them to fix them.
Atmosphere: 1
Food: 1
Service: 1
I stopped going to the Endicott location about a year ago. I always order the sourdough breakfast sandwich toasted dark, why you have to say dark is bogus. If you look at the menu sign it shows the sandwich on toast!!! I ordered the sandwich on dark toast and still received it on warm bread. I told the girl that made the sandwich and she said I did toast it dark! Sad when you don’t know the difference between bread and toast. I left without the sandwich! I will never return to the Endicott location.!!!
Food: 1
Awful employee. I asked for decaf, he just slowly shakes his head no. No explanation to be found. Just no. I ask for a blueberry muffin, he just slowly shakes his head no. Again, no words anywhere, wasn’t sure if he knew how to use them at this point. Keep in mind I ordered at the normal screen and had to double check myself that he heard me right at the window cause he yells out non-decaf to the coworker making it. Still not sure if he heard me or just didn’t care cause dude doesn’t feel like talking. I said okay, what muffins DO you have, and he gets super exasperated like I asked him to explain the pythagorean theorem. All in all, he handed me non-decaf and stale churros. Very unfortunate.
Atmosphere: 1
Food: 1
Service: 1
The drinks are never consistent ?
Very clean and always enjoy going in there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Parking: Located next to the high school, many cars depending on the time of day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
DON'T GO HERE! DRIVE TO PAULA'S ON N. PAIGE ST. THIS is the absolute worst dunkin. They are slow. Purposely slow. Stand there and flat out, ignore you. I placed a mobile order, and 30 minutes later, it isn't ready, but walk-ins and their mobile orders were placed and picked up after my order went through. I had to leave to go to work and call corporate to get a refund. This was at 227pm too, so nit a rush time. They need people who can actually read and write and interact with customers. Their employees stand around with dumb looks on their faces talking while holding food or a drink with a line of people waiting without a care in the world.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Leadership exceeds expectations. Prompt, courteous, professional and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Chocolate Pretzel Donut, Wake-Up Wrap - Turkey Sausage Egg and Cheese, Croissant, Sourdough Breakfast Sandwich, Toasted Almond Cold Brew, Caramel Iced Macchiato, Donuts, Everything Bagel Burnt and not Even Shaped Like a Bagel, K-Cup Pods, Sweet Black Pepper Breakfast Sandwich, English Muffin, Munchkins Donut Hole Treats, Muffins, Iced Latte, Bacon Egg and Cheese, Iced Macchiato, Egg and Cheese
The dk app is not worth having. Sometimes it doesn't even work. And, the new reward are not worth using apps, becoming too expensive.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Donuts
Absolutely the worst Dunkin i have been in waited 20 minutes in line just to order then waited for 2 medium coffee which was not the best tasting. The store was dirty, and the staff was rude .
Atmosphere: 1
Food: 1
Service: 1
Made a pit stop
Parking: There's a limited amount of parking in the front of the store but there is also on the side of DD in the next parking lot.
Wheelchair accessibility: The entrance is a flat level
Atmosphere: 2
Food: 3
Service: 3
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