Food is always good here, but getting through the drive thru can be time consuming. If there are no cars or only one in line it's only a 5-10 minute affair, but if you get there at prime time and there's any sort of line, expect to wait 20-30 minutes.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Jr Bacon Cheeseburger, Spicy Chicken Sandwich, Double Stack, Maple Bacon Chicken Croissant Combo, Baconator, Wendy’S Baked Potatoes, Wendy's Hot & Crispy Fries
William Howland
I seldom eat fast food. You order your own food and wait for it to be pushed across the counter to you. Cost was not terrible, the food was the usual sub par fast food.
Atmosphere: 3
Food: 3
Service: 1
becky n
grabbed a quick lunch to go after picking up furniture.
Atmosphere: 5
Food: 5
Service: 5
Christopher Hekman
Sir, this is a Wendy's.
Atmosphere: 3
Food: 3
Service: 3
Tom Beierle
Typically I enjoy Wendy’s, the one in the industrial park “loves” is great. Best I’ve ever had. But this one in endicott is usually mediocre at best. And today I had the worst experience ever. I ordered a medium fries, a 4 piece nuggets, and a jr bacon cheeseburger. And at first I didn’t add the cheeseburger but did once I got to the window. He said it went from 7 dollars to 12. I was confused but just said uhh okay I suppose. Figuring I’d just look at my receipt, but never got one and he shut the window. So I went to the second window and told her I think I ordered it wrong, it should be the 5$ biggie bag that comes with all these items and a drink, can I change it? And the manager came over and responded with “no it’s already rung up” and since I had a long line behind me I went inside and she came back over and said “I already told talked to you?” And I said yes but I didn’t want to hold up the line, can I just return my food and buy the bag since it’s less than half the price and also get my drink? She replied “this isn’t a department store, you can’t just return things, there’s nothing I can do for you, you ordered it that way” so I told her yes and I tried to change that but he didn’t give me my receipt so I didn’t notice till the second window before receiving my food so it still could have been changed? But she insisted it couldn’t and said “can I just give you a drink?” I told her I don’t even care about the drink I just want my 7 dollar back. And she said she can’t do that and to have a nice day. To which I walked away and said thanks for nothing! And she laughed at me and said “have a nice dayyyy!”. She was a heavier set women with a few missing teeth working at 430 on a tuesday October 29th. I’ve always been offered a combo when if I’m ordering items separate and have always gotten helpful service if not satisfied at other restaurants. I was not a difficult rude customer that she needed to be rude to in return. I just wanted the correct value for my food. And was told it was my own fault even though I had noticed it before receiving my food. But once they have your money they’ll be dammed if you’re getting any of it back. That’s their money now! I will never go back to that Wendy’s as long as that women is working there. She was extremely rude from the moment she started talking to me. How she got to be a manager of any business is absolutely beyond me.
Atmosphere: 2
Food: 3
Service: 1
Sladja Dj
The soda machine was out of most of the drinks. A smaller group of teens was joined with a huge group of over 50 teens and started fighting. We left through the back door.
Atmosphere: 1
Food: 3
Service: 2
Kadence White
I went there tonight with my children and fiance and was not good, my burger was pink on the inside not cooked! And the fries were very greasy literally dripping couldn't even give my son his fries😤 this was terrible and they're staff were very rude. I would give this 0 stars if possible very disappointed 😤🙄
Atmosphere: 1
Food: 1
Service: 1
Joshua Kaye
Not the first time my order has been messed up and the people were rude. This time I ordered a spicy chicken sandwich and got a chicken bacon ranch instead. Tried to eat it as the line is crazy and they won’t let me come up to the door when the lobby is closed. The chicken gleeked grease everywhere. It was so disgusting I couldn’t eat anything.
Atmosphere: 1
Food: 1
Service: 1
Michael Savona
Waited in line for almost an hour, several people behind me in line left, I probably should have done the same. They screwed up the order for the person in front of me then made us all sit there for almost 10 minutes while they figured out what was going on inside, before asking the customer in front of me to pull into a parking spot. By time I got to the window my food was getting cold, when I got back with the bag was missing a whole order, was given wrong drinks, and not one of their employees had any customer service, let alone people skills. Would give ZERO stars if Google would let me. $50 order, got $3 service, too pissed off to go back and wait in their ridiculous line for the refund, or another cold sandwich. Normally I would let this go, but this is the 3rd time in a row from this location that we experienced some if not all of these problems in the last several months.
Beau Radley
Never cold or soggy fries from this location. Their baked potatoes are always fresh, fluffy, never one of those day old, over-kept boulders other locations seem to have
What is going on with the parking lot. The drive-thru was closed because of the work. But the food and the people were awesome
Atmosphere: 1
Food: 4
Service: 4
dominic shelton
Place was trashed garbage litterally everywhere took forever to get my food and manager was unpleasant
Atmosphere: 1
Food: 2
Service: 2
Cam Wood
Average for fast food
Kim Harper
Ordered on GrubHub, took forever, food was cold, they forgot all our sauces and my nuggets with my combo order! Also my fries. I called to see what was taking so long and they were snippy with me and told me to just cancel it! As if I could! It was already paid for and it's not that easy with GrubHub. Never again!!!
Food is always good here, but getting through the drive thru can be time consuming. If there are no cars or only one in line it's only a 5-10 minute affair, but if you get there at prime time and there's any sort of line, expect to wait 20-30 minutes.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Jr Bacon Cheeseburger, Spicy Chicken Sandwich, Double Stack, Maple Bacon Chicken Croissant Combo, Baconator, Wendy’S Baked Potatoes, Wendy's Hot & Crispy Fries
I seldom eat fast food.
You order your own food and wait for it to be pushed across the counter to you. Cost was not terrible, the food was the usual sub par fast food.
Atmosphere: 3
Food: 3
Service: 1
grabbed a quick lunch to go after picking up furniture.
Atmosphere: 5
Food: 5
Service: 5
Sir, this is a Wendy's.
Atmosphere: 3
Food: 3
Service: 3
Typically I enjoy Wendy’s, the one in the industrial park “loves” is great. Best I’ve ever had. But this one in endicott is usually mediocre at best. And today I had the worst experience ever. I ordered a medium fries, a 4 piece nuggets, and a jr bacon cheeseburger. And at first I didn’t add the cheeseburger but did once I got to the window. He said it went from 7 dollars to 12. I was confused but just said uhh okay I suppose. Figuring I’d just look at my receipt, but never got one and he shut the window. So I went to the second window and told her I think I ordered it wrong, it should be the 5$ biggie bag that comes with all these items and a drink, can I change it? And the manager came over and responded with “no it’s already rung up” and since I had a long line behind me I went inside and she came back over and said “I already told talked to you?” And I said yes but I didn’t want to hold up the line, can I just return my food and buy the bag since it’s less than half the price and also get my drink? She replied “this isn’t a department store, you can’t just return things, there’s nothing I can do for you, you ordered it that way” so I told her yes and I tried to change that but he didn’t give me my receipt so I didn’t notice till the second window before receiving my food so it still could have been changed? But she insisted it couldn’t and said “can I just give you a drink?” I told her I don’t even care about the drink I just want my 7 dollar back. And she said she can’t do that and to have a nice day. To which I walked away and said thanks for nothing! And she laughed at me and said “have a nice dayyyy!”. She was a heavier set women with a few missing teeth working at 430 on a tuesday October 29th. I’ve always been offered a combo when if I’m ordering items separate and have always gotten helpful service if not satisfied at other restaurants. I was not a difficult rude customer that she needed to be rude to in return. I just wanted the correct value for my food. And was told it was my own fault even though I had noticed it before receiving my food. But once they have your money they’ll be dammed if you’re getting any of it back. That’s their money now! I will never go back to that Wendy’s as long as that women is working there. She was extremely rude from the moment she started talking to me. How she got to be a manager of any business is absolutely beyond me.
Atmosphere: 2
Food: 3
Service: 1
The soda machine was out of most of the drinks. A smaller group of teens was joined with a huge group of over 50 teens and started fighting. We left through the back door.
Atmosphere: 1
Food: 3
Service: 2
I went there tonight with my children and fiance and was not good, my burger was pink on the inside not cooked! And the fries were very greasy literally dripping couldn't even give my son his fries😤 this was terrible and they're staff were very rude. I would give this 0 stars if possible very disappointed 😤🙄
Atmosphere: 1
Food: 1
Service: 1
Not the first time my order has been messed up and the people were rude. This time I ordered a spicy chicken sandwich and got a chicken bacon ranch instead. Tried to eat it as the line is crazy and they won’t let me come up to the door when the lobby is closed. The chicken gleeked grease everywhere. It was so disgusting I couldn’t eat anything.
Atmosphere: 1
Food: 1
Service: 1
Waited in line for almost an hour, several people behind me in line left, I probably should have done the same. They screwed up the order for the person in front of me then made us all sit there for almost 10 minutes while they figured out what was going on inside, before asking the customer in front of me to pull into a parking spot. By time I got to the window my food was getting cold, when I got back with the bag was missing a whole order, was given wrong drinks, and not one of their employees had any customer service, let alone people skills. Would give ZERO stars if Google would let me. $50 order, got $3 service, too pissed off to go back and wait in their ridiculous line for the refund, or another cold sandwich. Normally I would let this go, but this is the 3rd time in a row from this location that we experienced some if not all of these problems in the last several months.
Never cold or soggy fries from this location. Their baked potatoes are always fresh, fluffy, never one of those day old, over-kept boulders other locations seem to have
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scone, Soft Drink, Cheese Fries
Restaurantji Recommends
The wait was ridiculous 🙄
Atmosphere: 1
Food: 3
Service: 1
What is going on with the parking lot. The drive-thru was closed because of the work. But the food and the people were awesome
Atmosphere: 1
Food: 4
Service: 4
Place was trashed garbage litterally everywhere took forever to get my food and manager was unpleasant
Atmosphere: 1
Food: 2
Service: 2
Average for fast food
Ordered on GrubHub, took forever, food was cold, they forgot all our sauces and my nuggets with my combo order! Also my fries. I called to see what was taking so long and they were snippy with me and told me to just cancel it! As if I could! It was already paid for and it's not that easy with GrubHub. Never again!!!
Food: 1
Service: 1
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