Old Dock House & Marina
2752 Essex - Charlotte Ferry, Essex
(518) 963-4232
Recent Reviews
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The price was good for vegetable sandwich, carrot and celery plus bread and butter in the side. And 5 bucks for side of squash and veggies. Food tasted bad like it was in a refrigerator. service was cool,
Ate near end of season. Fish and chips were really good. Fresh and light. Ordered spinach and artichoke dip and they made it special for us even though they were technically out of it and gave it to us free. To me that shows good customer service. Despite it being, literally, the only restaurant open in town, we didn't feel like we had to "settle". Food was good, staff friendly, and the view spectacular.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Old Dock Fish and Chips
They are overwhelmed and can only seat reservations, no walk ins. They ruined my evening.
Very unfortunate. The website says it’s open till 9pm, we went there at 7.50pm. The lady said they’re closed. Found it EXTREMELY weird. Wondering if the service is reserved for a certain client base!?
Waited an hour to be seated and another hour and a half for our food despite the restaurant not being busy. Hostess was rude and bartender was not friendly. Food was mediocre at best.
Atmosphere: 1
Food: 1
Service: 1
Horrible food served by miserable people. This tourist trap only cares about taking your money. You're better off going anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Great food and wonderful service!
Kid-friendliness: Kids loved the sandbox, swing and mini golf!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Old Dock Fish and Chips, Clam Chowder, The French Dip
Best part of this restaurant was the view. We were ignored by the server. The food was like it was bought from Costco.
Atmosphere: 4
Food: 1
Service: 1
bummer because this place could have so much potential. we stopped by on a friday at 2pm with our dog to have beers and lunch. we were told we had to sit on the side of the building because we had a dog (i understand their policy but just letting others know you will not get a direct lake view if you bring your dog). The server was nice and the beers were cold. The $20 fish and chips was also cold. Not sure if the kitchen messed up or the servers let the food sit too long before delivering but they were not busy. There were more employees milling around then customers. Seemed like the staff was more concerned with over booking their night reservations and whether tables would clear out in time (We listened to that convo for 10 mins). Maybe it was an off day but with the current reviews averaging 3.8 stars, i think they need to reevaluate a few things. Hope it improves!!!
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Old Dock Fish and Chips
We keep giving this place a try and despite new ownership, things remain the same. Great views on the water with mediocre, and over-priced food, terrible service, which is the result of an extremely slow kitchen, and an unapologetic manager/owner. Despite ordering our food as soon as we received our drink order, it took over an hour to get our food (4 salads, boneless wings and a burger). The manager/owner indicated that she felt that this was appropriate, and offered no contrition. Go for beers and the view after grabbing a sandwich at the Pink Pig 5 minutes away on Main Street (we did t go because it is closed on Tuesdays).
Atmosphere: 5
Food: 3
Service: 1
Restaurantji Recommends
Terrible service, waited 40 min to get water and they weren’t busy. Fantastic location but won’t come here
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Old Dock Fish and Chips, Clam Chowder, Chicken Wings
We have been here before and enjoyed it. We drove an hour and a half by boat. They were less than half full and would not seat us (family of 5). They said the kitchen was overwhelmed.
Atmosphere: 5
Service: 1
Mediocre food, disorganised staff, great setting.
Atmosphere: 4
Food: 3
Service: 3
The atmosphere is nice. Service was horrible. The waiter took our drink order, and we didn't see him for 30 min. Had to get a waitress to get him for us. Food took a while to come out, but it was busy. Portion size for extemely small for how much they charge and mediocre at best. Most certainly, I will not be going back, nor recommend to anybody else.
Atmosphere: 5
Food: 2
Service: 1
I believe they used to have a larger menu but still had good options.
Kid-friendliness: Kids enjoyed watching the boats on the lake and they provided kid cups and coloring supplies.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Old Dock Fish and Chips
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