Why. Just why. Lazy. ?? it’s like this everytime too.
Atmosphere: 1
Food: 1
Service: 1
Cheryl Parton
I said 5 o'clock delivery it was here at 415ish and now my family has to eat cold flipping pizza why ask if u want to have it delivered at a certain time and have it show up 45 mins Ealy and would u feed ur family COLD pizza I think not
Food: 1
Antonio Estrada
I spent $34.00 on Papa Johns for two pizzas, and I’ve been let down by poor quality. I feel robbed monetarily and it was just awful experience.My pizza was barely cut. The dough felt hard and dried out which was a terrible mouth feel. The second pizza was still doughy also barely cut. I ended up throwing it all out.I was upset enough that I ended up deleting my Papa Johns app account the same day I made it.
Atmosphere: 2
Food: 1
Service: 2
Layla Farrell
Ordered pizza, wings and the Twix snack. Pizza was fire but the wings came hardly covered in sauce and not cooked properly. My husband and brother are very very sick after eating the wings last night. I only ate the pizza and I’m fine. If you’re going to make boneless wings make sure they are cooked properly.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Cheese Pizza, Chicken Wings
Kotton Kandi
The time it takes from ordering to getting the food is crazy. I live maybe 15 minutes away and it takes over an hour to receive the order, always. The confirmation email says how long it should roughly take. Each time it’s 30-40 minutes, but it’s always over an hour. And this most recent time the food wasn’t even hot, it was warm as if it had been sitting out.
The pizza was fantastic as always. Unfortunately we ran into problems with the staff and our delivery. We had ordered our food and everything was great! We then get a notification that our order had been delivered. We checked outside and saw no one or our order. We attempted to call this Papa John's several times, and we received no answer. I called and had my husband call as well. Anyways, since we didn't get a call back and the app said it was delivered, we checked our neighboring apartments and no one had our orders. We then decided to drive to the Papa John's just in case the order was delivered to another person. We got in and was greeted. We explained our situation and the employee attempted to call our delivery driver. She got no answer from him but continued to call. She was finally able to get ahold of him and he was at our apartments. She asked if we wanted him to come back or for us to meet him. We decided to drive back to meet him. My husband explained that this was sort of an inconvenience, as we were told it was delivered and since we could not find our order or the delivery driver, we had to drive back. She said something about having to clock the driver back in so he could bring another order to another house on the way to our apartment and that is why the app said it was delivered. My husband then continued to tell her that he understood what she was saying but that it told us that it was delivered and we had no order we drove back. Then I mentioned that both of us had called their phone number several times and received no answer and then made the decision to drive there. The employee asked what number we called and I showed her the number. She said that we must have called the incorrect number because they didn't get any phone calls. The employee didn't know the number. She had to look through receipts to find it and then continued to blame it on us and the phone call not going through. Unfortunately, there was nothing done on their end to make the situation better. The employee had a belligerent attitude the moment we tried to explain what happened. The delivery man, Micheal, was kind enough to wait for us and we appreciated it tremendously. He was very positive and had a kind attitude. He apologized for the situation. We thanked him for his kindness:-)
I ordered pizza for an employee lunch with 1 hour 20 minute notice and paid over the phone. It never showed up. They explained that their delivery driver called in. If they would of called me I would of just picked it up. Ended up getting a refund as everyone on my team lunch was already over. Very disappointing.
Atmosphere: 2
Food: 5
Service: 2
P J
Got food poisoning after ordering here also didn't even put pepperoni on my pizza
Placed order, an hour later still had not gotten it. Manager delivered to us 10 minutes after we called to find out where it was. All his help left and he continued to prepare the orders they had taken and deliver. Food was out of this world. Will order again
M Green
Ordered a pizza that was suppose to be well done. It was burnt. The crust was harder than cardboard and everything else was rubbery. Not to mention I did not get the extra garlic sauce I ordered.
jamescbeirman
I order 2 large pepperoni pizza thay sent me 2 cheese pizza then when I call they send they would give me 2 free pizza next time they did not I will never go to papa johns again
Morgan Owens
Horrible service, after waiting 1.5 hours we called to check on our order only to be told it would be there in 5-10 minutes. After another 30 minutes we called back after 2 hours of waiting only to be told they used door dash to deliver our pizza and had no idea where it was. If I wanted to use door dash i would have done so, i ordered from papa johns expecting them to deliver not to hand my order off to someone who never showed up.
Slow, bad quality.
Atmosphere: 1
Food: 1
Service: 1
Why. Just why. Lazy. ?? it’s like this everytime too.
Atmosphere: 1
Food: 1
Service: 1
I said 5 o'clock delivery it was here at 415ish and now my family has to eat cold flipping pizza why ask if u want to have it delivered at a certain time and have it show up 45 mins Ealy and would u feed ur family COLD pizza I think not
Food: 1
I spent $34.00 on Papa Johns for two pizzas, and I’ve been let down by poor quality. I feel robbed monetarily and it was just awful experience.My pizza was barely cut. The dough felt hard and dried out which was a terrible mouth feel. The second pizza was still doughy also barely cut. I ended up throwing it all out.I was upset enough that I ended up deleting my Papa Johns app account the same day I made it.
Atmosphere: 2
Food: 1
Service: 2
Ordered pizza, wings and the Twix snack. Pizza was fire but the wings came hardly covered in sauce and not cooked properly. My husband and brother are very very sick after eating the wings last night. I only ate the pizza and I’m fine. If you’re going to make boneless wings make sure they are cooked properly.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Cheese Pizza, Chicken Wings
The time it takes from ordering to getting the food is crazy. I live maybe 15 minutes away and it takes over an hour to receive the order, always. The confirmation email says how long it should roughly take. Each time it’s 30-40 minutes, but it’s always over an hour. And this most recent time the food wasn’t even hot, it was warm as if it had been sitting out.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Chocolate Chip Brownie, Breadsticks
The pizza was fantastic as always. Unfortunately we ran into problems with the staff and our delivery. We had ordered our food and everything was great! We then get a notification that our order had been delivered. We checked outside and saw no one or our order. We attempted to call this Papa John's several times, and we received no answer. I called and had my husband call as well. Anyways, since we didn't get a call back and the app said it was delivered, we checked our neighboring apartments and no one had our orders. We then decided to drive to the Papa John's just in case the order was delivered to another person. We got in and was greeted. We explained our situation and the employee attempted to call our delivery driver. She got no answer from him but continued to call. She was finally able to get ahold of him and he was at our apartments. She asked if we wanted him to come back or for us to meet him. We decided to drive back to meet him. My husband explained that this was sort of an inconvenience, as we were told it was delivered and since we could not find our order or the delivery driver, we had to drive back. She said something about having to clock the driver back in so he could bring another order to another house on the way to our apartment and that is why the app said it was delivered. My husband then continued to tell her that he understood what she was saying but that it told us that it was delivered and we had no order we drove back. Then I mentioned that both of us had called their phone number several times and received no answer and then made the decision to drive there. The employee asked what number we called and I showed her the number. She said that we must have called the incorrect number because they didn't get any phone calls. The employee didn't know the number. She had to look through receipts to find it and then continued to blame it on us and the phone call not going through. Unfortunately, there was nothing done on their end to make the situation better. The employee had a belligerent attitude the moment we tried to explain what happened. The delivery man, Micheal, was kind enough to wait for us and we appreciated it tremendously. He was very positive and had a kind attitude. He apologized for the situation. We thanked him for his kindness:-)
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chocolate Chip Brownie, Cheesesticks
I ordered pizza for an employee lunch with 1 hour 20 minute notice and paid over the phone. It never showed up. They explained that their delivery driver called in. If they would of called me I would of just picked it up. Ended up getting a refund as everyone on my team lunch was already over. Very disappointing.
Atmosphere: 2
Food: 5
Service: 2
Got food poisoning after ordering here also didn't even put pepperoni on my pizza
Amazing food
Restaurantji Recommends
Placed order, an hour later still had not gotten it. Manager delivered to us 10 minutes after we called to find out where it was. All his help left and he continued to prepare the orders they had taken and deliver. Food was out of this world. Will order again
Ordered a pizza that was suppose to be well done. It was burnt. The crust was harder than cardboard and everything else was rubbery. Not to mention I did not get the extra garlic sauce I ordered.
I order 2 large pepperoni pizza thay sent me 2 cheese pizza then when I call they send they would give me 2 free pizza next time they did not I will never go to papa johns again
Horrible service, after waiting 1.5 hours we called to check on our order only to be told it would be there in 5-10 minutes. After another 30 minutes we called back after 2 hours of waiting only to be told they used door dash to deliver our pizza and had no idea where it was. If I wanted to use door dash i would have done so, i ordered from papa johns expecting them to deliver not to hand my order off to someone who never showed up.
Takeout: Yes
Loading...