Love Tim Hortons, conveniently located right off the highway
Atmosphere: 4
Food: 4
Service: 4
Alexandra W
Awful shop save your money. Employees rude and waited almost 15 minutes in drive-thru just to receive the wrong order. I WAS THE ONLY ONE THERE!!
Atmosphere: 1
Food: 1
Service: 1
Josh A
Unfortunately, this tim hortons is way understaffed. Its busy all day long. Lines build up and only ever 2 people working. They work hard , good employees but management needs to step up their game. You got orders not in the system or not ready customers complaining and walking out constantly due to not enough staff.
Atmosphere: 4
Food: 4
Service: 1
Alex Gunner
We ordered donuts from this place. First order of donuts had hair in them. I ordered a second batch of donuts that I wanted to change out and a lady with blonde hair said I touched them when I clearly didn’t. These people have messed up attitudes and can’t even smile or welcome you. This place sucks
Atmosphere: 1
Service: 1
Heath Hamel
Now I go to Tim Hortons at this location all the time, coffee & donuts are always amazing & so is the service, Today at about 1:50PM was the first time this year I was trying the holiday menu, The two coffees were excellent even though the espresso machine was broken, BUT the New cinnamon croissant muffin was completely raw on the inside. The two employees at the time working need to make sure it is cooked all the way
Atmosphere: 5
Food: 2
Service: 5
Valery Christin
This is the 4th time I wait at the drive thru speaker for 15 minutes with no one taking my order. They always get orders wrong, and they have an attitude about it. Honestly save your time by driving to a different tim hortons. The one in watertown has great customer service.
Atmosphere: 1
Food: 1
Service: 1
A Z
We love stopping by this place for a quick breakfast. The staff is always friendly, kind, and helpful. Be aware to not being a rush when visiting this location as it does take some time to get your items when they're busy for the morning rush due to being next to a military base. Be kind and patient, they are doing their best.
Atmosphere: 5
Food: 5
Service: 5
Jorge Hernandez
Worst experience by far. Took my buddy here because he’s never been and it was terrible. They took over 20ish minutes to get our food wrong and they completely forgot hashbrowns and 2 donuts.
Atmosphere: 1
Food: 4
Service: 1
Romane Forbes
Worst place to place order online. Got an uber eats order and they said it’s coming up shortly, been waiting 20 mins and one over that 20 mins they refused to make it. Customer ordered the night before for a retirement celebration. Wasted gas and time for nothing
As a Canadian, only one staff knew what they were doing. A lot of individuals have been waiting 15 mins long for a drink like myself.
Atmosphere: 2
Service: 2
Becks C
Quite possibly the worst Tim Horton’s and customer service experience I’ve ever dealt with. Ordered a bacon bagel sandwich with two eggs. When I got to the drive thru this morning, I was handed a bacon bagel with one egg. I let the girl know immediately that my sandwich was missing an egg, and her response (no apology) was “ok…do you want it on the side?” No. I want it on my sandwich that I paid $2 extra for. After waiting another 10 minutes, I was handed my food and left. Very stupid on my part to not check before I left, because when I got home to eat, I found a SAUSAGE bagel sandwich with two eggs. I shouldn’t even have to check my food before I leave and it shouldn’t take 2-3 attempts just to receive what I ordered. That’s so much wasted food. This location needs some serious help and training.
Atmosphere: 1
Food: 1
Service: 1
Gary Tuttle
The worst breakfast experience I have ever had. Took 5 minutes to order and 30 minutes to get our order. Had to correct the order multiple times and they added iced coffees to our order. Ordered a Chai tea latte, handed us a coffee with chai syrup. Asked if it was a coffee and they denied it.
Atmosphere: 1
Food: 1
Service: 1
Millard Rife
Literally the worst experience I’ve ever had with a drive through, the lady had zero idea what was on the menu then handed us every wrong item she could
Atmosphere: 1
Food: 1
Service: 1
Nick Kaforey
Its a gas station Tim Hortons. So you get what you expect. But the service was still nice but coffee kinda meh
Very rude customer service
Atmosphere: 1
Service: 1
Love Tim Hortons, conveniently located right off the highway
Atmosphere: 4
Food: 4
Service: 4
Awful shop save your money. Employees rude and waited almost 15 minutes in drive-thru just to receive the wrong order. I WAS THE ONLY ONE THERE!!
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, this tim hortons is way understaffed. Its busy all day long. Lines build up and only ever 2 people working. They work hard , good employees but management needs to step up their game. You got orders not in the system or not ready customers complaining and walking out constantly due to not enough staff.
Atmosphere: 4
Food: 4
Service: 1
We ordered donuts from this place. First order of donuts had hair in them. I ordered a second batch of donuts that I wanted to change out and a lady with blonde hair said I touched them when I clearly didn’t. These people have messed up attitudes and can’t even smile or welcome you. This place sucks
Atmosphere: 1
Service: 1
Now I go to Tim Hortons at this location all the time, coffee & donuts are always amazing & so is the service, Today at about 1:50PM was the first time this year I was trying the holiday menu, The two coffees were excellent even though the espresso machine was broken, BUT the New cinnamon croissant muffin was completely raw on the inside. The two employees at the time working need to make sure it is cooked all the way
Atmosphere: 5
Food: 2
Service: 5
This is the 4th time I wait at the drive thru speaker for 15 minutes with no one taking my order. They always get orders wrong, and they have an attitude about it. Honestly save your time by driving to a different tim hortons. The one in watertown has great customer service.
Atmosphere: 1
Food: 1
Service: 1
We love stopping by this place for a quick breakfast. The staff is always friendly, kind, and helpful. Be aware to not being a rush when visiting this location as it does take some time to get your items when they're busy for the morning rush due to being next to a military base. Be kind and patient, they are doing their best.
Atmosphere: 5
Food: 5
Service: 5
Worst experience by far. Took my buddy here because he’s never been and it was terrible. They took over 20ish minutes to get our food wrong and they completely forgot hashbrowns and 2 donuts.
Atmosphere: 1
Food: 4
Service: 1
Worst place to place order online. Got an uber eats order and they said it’s coming up shortly, been waiting 20 mins and one over that 20 mins they refused to make it. Customer ordered the night before for a retirement celebration. Wasted gas and time for nothing
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
As a Canadian, only one staff knew what they were doing. A lot of individuals have been waiting 15 mins long for a drink like myself.
Atmosphere: 2
Service: 2
Quite possibly the worst Tim Horton’s and customer service experience I’ve ever dealt with. Ordered a bacon bagel sandwich with two eggs. When I got to the drive thru this morning, I was handed a bacon bagel with one egg. I let the girl know immediately that my sandwich was missing an egg, and her response (no apology) was “ok…do you want it on the side?” No. I want it on my sandwich that I paid $2 extra for. After waiting another 10 minutes, I was handed my food and left. Very stupid on my part to not check before I left, because when I got home to eat, I found a SAUSAGE bagel sandwich with two eggs. I shouldn’t even have to check my food before I leave and it shouldn’t take 2-3 attempts just to receive what I ordered. That’s so much wasted food. This location needs some serious help and training.
Atmosphere: 1
Food: 1
Service: 1
The worst breakfast experience I have ever had. Took 5 minutes to order and 30 minutes to get our order. Had to correct the order multiple times and they added iced coffees to our order. Ordered a Chai tea latte, handed us a coffee with chai syrup. Asked if it was a coffee and they denied it.
Atmosphere: 1
Food: 1
Service: 1
Literally the worst experience I’ve ever had with a drive through, the lady had zero idea what was on the menu then handed us every wrong item she could
Atmosphere: 1
Food: 1
Service: 1
Its a gas station Tim Hortons. So you get what you expect. But the service was still nice but coffee kinda meh
Atmosphere: 3
Service: 5
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