Line is always long, wait is long, drive thru is long
Atmosphere: 4
Food: 4
Service: 3
Anastasiia
Today I ordered an americano, a latte and two donuts here, the latte tasted terrible, and the donuts looked and tasted not fresh and damaged. the restroom was without toilet paper and looked very dirty, although there were no customers in the establishment at all. did not like it's a pity that they recently opened and announced themselves so poorly.
Atmosphere: 3
Food: 1
Service: 3
Charlene Williams
Horrible customer service. Ordered via ubereats and when I walked in at least were standing around talking. I showed the young lady handling the register my uber pick up order. She looked at the info and then told me it will be up shortly. I waited inside that dunkin donuts for over 20 minutes for an order that was placed on ubereats and should have been ready for pick up. When I was finally given my order it was completely the wrong order. As I was letting the staff know that isn't mine, he then said he doesn't speak English. As I waited I watched one of the workers sneeze in his hands and not even wash it afterwards. Completely disgusting, I will NEVER return to this location. Management should be ashamed.
Jennifer Grady
Can't go wrong with Dunkin. One of the better locations with great service.
Food: 4
Service: 4
Bill Kaferstein
Ask for a bagel with butter and jelly in drive through.when I got home I didn't have any jelly on my bagel.
Atmosphere: 4
Service: 3
adele hardy
So this is my first time in the store. It’s beautiful and very convenient to my home. But the issue is the employee. I came in and ordered a frozen drink. I was barely greeted. Which ok whatever. I ordered a frozen coffee and by no means was it frozen and not only that she gave me the size she wanted. She mumbled her words and I could barely understand her. I know it’s early but it’s early for me too!!
Atmosphere: 5
Service: 1
J C
They need to keep fan in front you have flies around. Second lower the music cause the guys can’t hear the mobile order sound . 3rd they slow you by the beach side you have lot customers .
Atmosphere: 3
Food: 3
Service: 3
Jacqueline Rutter
Placed an order for over $50 paid for it and was scheduled to pick up the following day. When I went in with my receipt to pick up my order which they insisted I needed to get the order, they had given my order to someone else. These were a special request from my daughter for her birthday class celebration and now I’m left high and dry 10 minutes before I’m supposed to be, giving these donuts out with no donuts, now I get to wait 7 to 8 business days for my money to get back into my account for an order that wasn’t fulfilled complete lack of organization and accountability go to the Duncan in arverne. boycott this one.
Atmosphere: 1
Food: 1
Service: 1
Edgar dobson
Dunkin' Donuts is a good place for donuts and coffee and sandwiches.
donald kendall
Unfortunately, fast food really doesn't work for anyone.Dunkin' Donuts has a very weak coffee.After the second time coming there I requested a Darker
We ordered the wake up wrap sweet black pepper bacon and got this. I have no idea what this even is. They gave me a pancake wrapped over an egg and syrup on the inside. We were disgusted!
Atmosphere: 3
Food: 1
Service: 2
Aldo L
20 min to order a dozen donuts with a short line and slim pickings. These tiny Donuts are what I opened when I got home. Almost $20 for these. Is this some sort of Shrinkflation joke??
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Was Supposed to Be a Iced Birthday Cake Latte, Was Supposed to Be Iced Caramel Latte
Manohar Patole
Dunkin in Rockaway is amazing. The store on 116 next to Bank of America is the best in
Atmosphere: 5
Food: 5
Service: 5
Tifa M
Customer service needs improvement and coffee was made just the way I like it. Overall good location and just needs seats.
Line is always long, wait is long, drive thru is long
Atmosphere: 4
Food: 4
Service: 3
Today I ordered an americano, a latte and two donuts here, the latte tasted terrible, and the donuts looked and tasted not fresh and damaged. the restroom was without toilet paper and looked very dirty, although there were no customers in the establishment at all. did not like it's a pity that they recently opened and announced themselves so poorly.
Atmosphere: 3
Food: 1
Service: 3
Horrible customer service. Ordered via ubereats and when I walked in at least were standing around talking. I showed the young lady handling the register my uber pick up order. She looked at the info and then told me it will be up shortly. I waited inside that dunkin donuts for over 20 minutes for an order that was placed on ubereats and should have been ready for pick up. When I was finally given my order it was completely the wrong order. As I was letting the staff know that isn't mine, he then said he doesn't speak English. As I waited I watched one of the workers sneeze in his hands and not even wash it afterwards. Completely disgusting, I will NEVER return to this location. Management should be ashamed.
Can't go wrong with Dunkin. One of the better locations with great service.
Food: 4
Service: 4
Ask for a bagel with butter and jelly in drive through.when I got home I didn't have any jelly on my bagel.
Atmosphere: 4
Service: 3
So this is my first time in the store. It’s beautiful and very convenient to my home. But the issue is the employee. I came in and ordered a frozen drink. I was barely greeted. Which ok whatever. I ordered a frozen coffee and by no means was it frozen and not only that she gave me the size she wanted. She mumbled her words and I could barely understand her. I know it’s early but it’s early for me too!!
Atmosphere: 5
Service: 1
They need to keep fan in front you have flies around. Second lower the music cause the guys can’t hear the mobile order sound . 3rd they slow you by the beach side you have lot customers .
Atmosphere: 3
Food: 3
Service: 3
Placed an order for over $50 paid for it and was scheduled to pick up the following day. When I went in with my receipt to pick up my order which they insisted I needed to get the order, they had given my order to someone else. These were a special request from my daughter for her birthday class celebration and now I’m left high and dry 10 minutes before I’m supposed to be, giving these donuts out with no donuts, now I get to wait 7 to 8 business days for my money to get back into my account for an order that wasn’t fulfilled
complete lack of organization and accountability go to the Duncan in arverne. boycott this one.
Atmosphere: 1
Food: 1
Service: 1
Dunkin' Donuts is a good place for donuts and coffee and sandwiches.
Unfortunately, fast food really doesn't work for anyone.Dunkin' Donuts has a very weak coffee.After the second time coming there I requested a Darker
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We ordered the wake up wrap sweet black pepper bacon and got this. I have no idea what this even is. They gave me a pancake wrapped over an egg and syrup on the inside. We were disgusted!
Atmosphere: 3
Food: 1
Service: 2
20 min to order a dozen donuts with a short line and slim pickings. These tiny Donuts are what I opened when I got home. Almost $20 for these. Is this some sort of Shrinkflation joke??
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Was Supposed to Be a Iced Birthday Cake Latte, Was Supposed to Be Iced Caramel Latte
Dunkin in Rockaway is amazing. The store on 116 next to Bank of America is the best in
Atmosphere: 5
Food: 5
Service: 5
Customer service needs improvement and coffee was made just the way I like it. Overall good location and just needs seats.
Atmosphere: 3
Food: 5
Service: 4
Its an ok dunkin,not crowded.
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