My 15 son and his friend ordered a pizza from this store location. Upon arrival, the employee told them there was no order in the system. My son showed them the receipt confirmation from the website. The employee proceeded to argue that there was no order. He then chased the boys and told them to get out of the store. The employee was very rude and disrespectful to the boys. The boys proceeded to call the manager, who was in the office at the time. The manager came and retrieved the order of the pizza. I am very disappointed in this store employee because my household often orders from them. Also, for an employee to be so disrespectful to young men is completely unacceptable. This was very upsetting to them, having such an experience with a store employee. I would expect this store to train its employees better and to treat customers with respect.
Atmosphere: 1
Food: 1
Service: 1
charles monroe
Don't go
Food: 1
Kenet Rodriguez
They don't listen to instructions, they are always right and the customer isn't?!?! Make it make sense. Nasty attitude
Atmosphere: 4
Food: 1
Service: 1
Abu Amir
I never see this bad service ever in my life, Disgusting Service.
Atmosphere: 1
Food: 1
Service: 1
Cynthia
Fast service courteous and food nice and hot.
Atmosphere: 5
Food: 5
Service: 5
Teralyn Terry
Soooo good,the ppl were so nice, it was clean and food was so good
Atmosphere: 5
Food: 5
Service: 5
Chocolate Lover
I ordered two large one topping pizzas pep and beef the pizza made my child throw up and my husband sick i took the pizza back and was told I needed to have the pizza diagnosed just to get $20 back just horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Mamoudou Diomande
. Have to walk in
Atmosphere: 4
Food: 5
Service: 4
Yasmin Mendez
This comment is about the sizes of the pizzas. I order the medium pizzas and the large pizza and they look almost the same size. That is, the medium one is a small size and the large one is a medium size. Please don't fool people.
Atmosphere: 4
Food: 1
Service: 5
Whitney Whitney
Drivers are always so friendly. Food is always hot and fresh.
This is the west place to get food from in farrockaway, kids wanted food order it and it gets canceled 30 min later so I called and they called me all kind theif And just disrespectful ,and I ordered from them time to time but never again they don’t deserve my hard owned money or tips💯🙌🏾👎🏿
Atmosphere: 1
Food: 1
Service: 1
John G
Great staff . Good is actually always cooked well.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Papa's Chicken Poppers, 10 Small Cheese Pizza, Papa Wings, Cinnamon Pull Aparts, Extra Large New York Style Pizza
Lori Lo
Found a roach in my pizza. This place is unsanitary…. I would not recommend anyone to go there
My 15 son and his friend ordered a pizza from this store location. Upon arrival, the employee told them there was no order in the system. My son showed them the receipt confirmation from the website. The employee proceeded to argue that there was no order. He then chased the boys and told them to get out of the store. The employee was very rude and disrespectful to the boys. The boys proceeded to call the manager, who was in the office at the time. The manager came and retrieved the order of the pizza. I am very disappointed in this store employee because my household often orders from them. Also, for an employee to be so disrespectful to young men is completely unacceptable. This was very upsetting to them, having such an experience with a store employee. I would expect this store to train its employees better and to treat customers with respect.
Atmosphere: 1
Food: 1
Service: 1
Don't go
Food: 1
They don't listen to instructions, they are always right and the customer isn't?!?! Make it make sense. Nasty attitude
Atmosphere: 4
Food: 1
Service: 1
I never see this bad service ever in my life, Disgusting Service.
Atmosphere: 1
Food: 1
Service: 1
Fast service courteous and food nice and hot.
Atmosphere: 5
Food: 5
Service: 5
Soooo good,the ppl were so nice, it was clean and food was so good
Atmosphere: 5
Food: 5
Service: 5
I ordered two large one topping pizzas pep and beef the pizza made my child throw up and my husband sick i took the pizza back and was told I needed to have the pizza diagnosed just to get $20 back just horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
. Have to walk in
Atmosphere: 4
Food: 5
Service: 4
This comment is about the sizes of the pizzas. I order the medium pizzas and the large pizza and they look almost the same size. That is, the medium one is a small size and the large one is a medium size. Please don't fool people.
Atmosphere: 4
Food: 1
Service: 5
Drivers are always so friendly. Food is always hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is the west place to get food from in farrockaway, kids wanted food order it and it gets canceled 30 min later so I called and they called me all kind theif
And just disrespectful ,and I ordered from them time to time but never again they don’t deserve my hard owned money or tips💯🙌🏾👎🏿
Atmosphere: 1
Food: 1
Service: 1
Great staff . Good is actually always cooked well.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Papa's Chicken Poppers, 10 Small Cheese Pizza, Papa Wings, Cinnamon Pull Aparts, Extra Large New York Style Pizza
Found a roach in my pizza. This place is unsanitary…. I would not recommend anyone to go there
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizzas Wings, Pepperoni Pizza, Cheese Sticks
My food came cold and it didn’t taste that good. I always liked papa johns but this one is horrible.
Food: 1
Service: 4
Recommended dishes: Pizzas Wings, The Meats Pizza, Papa's Wings, 12 Medium Cheese Pizza, Papa Wings, Cinnamon Pull Aparts, Pepperoni Pizza
The attitude of the Manager is HORRIBLE. I was yelled at and disrespected for absolutely no reason.
Atmosphere: 1
Food: 1
Service: 1
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