This location only has drive thru it seems. Placed order in the app. It was ready when we got to the window. Girl at window was nice, but the products we bought were stale. I could tell as soon as I picked it up. Chocolate frosted doughnut with sprinkles is what I ordered and it was dry. Husband's coffee roll was also dry and small. Seems this location doesn't get a lot of traffic. Doubt I'll be returning to this spot.
Atmosphere: 3
Food: 2
Service: 5
Elsy Castillo-Mahr
Worst Dunkin’ Donuts. I ordered in the drive thru a cookie dough frozen coffee. The guy made it with no whipped cream, no drizzle, nothing on top, when I asked him he said that I was looking at the wrong picture. If They not out of stock they give you the ugliest donuts or they make the orders wrong and give the guest an attitude. It’s always something with them. It’s the only one around with drive thru that’s why I was a customer but not anymore.
protek products
Waited 10 minutes at the drive through even though there was no in line. Waited another 8 minutes for a small store coffee. Disgusting never again with this location.
Atmosphere: 1
Food: 1
Service: 1
Britt Bies
Worst Dunkin’ Donuts , ordered a caramel late. There was no caramel in it and u can tell the machines are dirty just by the taste of the espresso. Do not recommend.
Atmosphere: 2
Food: 2
Service: 1
Estefany Rodríguez
They provide poor service. I've been there twice and they've kept me waiting even though I ordered it from the app. Today I ordered an iced cappuccino and they charged me $6 dollars and sent me just milk with ice. I don't recommend this place.
Mike Georgatos
Fast service great place
Atmosphere: 5
Food: 5
Service: 5
Steph Fitzpatrick
I literally order from here, for the office multiple times a week. They never have my order right, they never have anything in stock. They were out of brown sugar one day this week, I just ordered a dozen donuts, 4 out of the 12 were correct. I ordered a box of Joe, they didn’t include milk, and the donuts are stale!!! This place needs to get it together
Elyse Flores
Worst Dunkin of all time. They always have an issue where they can’t make hot coffee. Doughnuts are stale, and they never get your order right the first time because they’re always talking to each other . Take the trip to Broadhollow. I officially give up on them
Atmosphere: 1
Food: 1
Service: 1
Melissa Giancola
Wrong order. You pay extra for oat milk and they may as well give you a drop of milk if you’re lucky. Had to ask for my coffee lighter and she brings it back just as dark (almost black) as when she initially brought it to me. Not to mention there’s no hazelnut shot in it like I ordered. I rarely go to this Dunkin’ Donuts for reasons like this.
Atmosphere: 4
Food: 1
Service: 2
Mari
Worst service everytime either coffee is cold or different t flavor to what I order. I have the app and I usually get free items, some lady said no i couldn't very weird. Definitely not going back.
The drive through speaker is horrible, you have to scream loudly to get the order
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Doughnut
Susan Reichbach
Ive been here a few times and a wonderful young woman named Joe was so kind and even remembered my name. She is very sweet and works very hard, very kind and has great interpersonal skills. She will do great things for our world. Thank you for making my day. Joe you are wonderful. Love Susan with the red hair.
Atmosphere: 5
Food: 5
Service: 5
Sean Howland
Literally the worst Dunkin donuts I've ever been to. Staff is slow in every sense of the word. They get simple orders wrong and move absurdly slow. Avoid at all costs
Atmosphere: 1
Food: 1
Service: 1
moiz ahmad
I had a very disappointing experience at this Dunkin' location. One of the employees accidentally broke my phone, and instead of addressing the situation professionally, the store manager was extremely rude. Rather than valuing me as a regular customer, she taunted me about my broken phone and showed no concern for the situation. I expected much better customer service from Dunkin'.
This location only has drive thru it seems. Placed order in the app. It was ready when we got to the window. Girl at window was nice, but the products we bought were stale. I could tell as soon as I picked it up. Chocolate frosted doughnut with sprinkles is what I ordered and it was dry. Husband's coffee roll was also dry and small. Seems this location doesn't get a lot of traffic. Doubt I'll be returning to this spot.
Atmosphere: 3
Food: 2
Service: 5
Worst Dunkin’ Donuts. I ordered in the drive thru a cookie dough frozen coffee. The guy made it with no whipped cream, no drizzle, nothing on top, when I asked him he said that I was looking at the wrong picture. If They not out of stock they give you the ugliest donuts or they make the orders wrong and give the guest an attitude. It’s always something with them. It’s the only one around with drive thru that’s why I was a customer but not anymore.
Waited 10 minutes at the drive through even though there was no in line. Waited another 8 minutes for a small store coffee. Disgusting never again with this location.
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin’ Donuts , ordered a caramel late. There was no caramel in it and u can tell the machines are dirty just by the taste of the espresso. Do not recommend.
Atmosphere: 2
Food: 2
Service: 1
They provide poor service. I've been there twice and they've kept me waiting even though I ordered it from the app. Today I ordered an iced cappuccino and they charged me $6 dollars and sent me just milk with ice. I don't recommend this place.
Fast service great place
Atmosphere: 5
Food: 5
Service: 5
I literally order from here, for the office multiple times a week. They never have my order right, they never have anything in stock. They were out of brown sugar one day this week, I just ordered a dozen donuts, 4 out of the 12 were correct. I ordered a box of Joe, they didn’t include milk, and the donuts are stale!!! This place needs to get it together
Worst Dunkin of all time. They always have an issue where they can’t make hot coffee. Doughnuts are stale, and they never get your order right the first time because they’re always talking to each other . Take the trip to Broadhollow. I officially give up on them
Atmosphere: 1
Food: 1
Service: 1
Wrong order. You pay extra for oat milk and they may as well give you a drop of milk if you’re lucky. Had to ask for my coffee lighter and she brings it back just as dark (almost black) as when she initially brought it to me. Not to mention there’s no hazelnut shot in it like I ordered. I rarely go to this Dunkin’ Donuts for reasons like this.
Atmosphere: 4
Food: 1
Service: 2
Worst service everytime either coffee is cold or different t flavor to what I order. I have the app and I usually get free items, some lady said no i couldn't very weird. Definitely not going back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The drive through speaker is horrible, you have to scream loudly to get the order
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Doughnut
Ive been here a few times and a wonderful young woman named Joe was so kind and even remembered my name. She is very sweet and works very hard, very kind and has great interpersonal skills. She will do great things for our world. Thank you for making my day. Joe you are wonderful. Love Susan with the red hair.
Atmosphere: 5
Food: 5
Service: 5
Literally the worst Dunkin donuts I've ever been to. Staff is slow in every sense of the word. They get simple orders wrong and move absurdly slow. Avoid at all costs
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at this Dunkin' location. One of the employees accidentally broke my phone, and instead of addressing the situation professionally, the store manager was extremely rude. Rather than valuing me as a regular customer, she taunted me about my broken phone and showed no concern for the situation. I expected much better customer service from Dunkin'.
Atmosphere: 1
Food: 1
Service: 1
The person who helped me was very kind ✨
Atmosphere: 5
Food: 5
Service: 5
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