I placed an order earlier today for pickup and the order was not ready when I arrived. When I talked to the lady behind the counter, she told me that she hasn't received any orders yet.
I showed her my app with the order and the app and ask her if should could make the order. She says that she couldn't because it was not in the system. I tried calling to store through the app and it ringed the phone at the store. I double check the location to see if it was my mistake but I was a the right store.
She then tells me to re-send the order. Which doesn't make sense... since she didn't received the first order in the first place. I don't think that would've helped the case.
I tried to be cordial and all. But, there should a manager at the store who could deal with this type of situation.
The lady behind the counter was not helpful at all. It was hard to communicate with her. This incident happened on Monday morning. I also attached a screenshot of my order. Hopefully, this incident does not happen again. I ended it up leaving without the order.
Subway. Do better; be better.
Atmosphere: 1
Food: 3
Service: 1
shirish khatri
I ordered 6 subways,none of the as per order .every subway misses something.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Veggie Delite
Paul G Pitz
Subway just keeps getting worse and worse and this place is the perfect example. Ordered 3 "Premium?" foot longs and they were all missing or had the wrong ingredients and weren't toasted. 2 sandwiches missing cheese, barely any pickles, banana peppers, and lettuce when I requested more, bacon in another one was uncooked, all 3 barely had any meat as well. The one sandwich we requested no lettuce in had extra lettuce. The sandwich artist tip section at checkout needs to go away. I'm done with Subway, I want my money back and will never order it again.
Food: 1
Nay Polanco
The place is always clean and food always fresh. Staff has always been friendly and it's one of my favorite go to places whenever I want to cut back on calories and eat myself a good sandwich
Edward Kranitz
Good sandwiches
Tong Zhang
I ordered two foot long sandwich. The staff doesn’t know about what the flavor of the chicken meat is, dropped the pickles and leaves with sauce out of the loaf when wrapping the loaf, grabbed the napkins into a randomly folded paper pile and stuffed it into one of the loaf bag and told me that’s for all, I had to bag her for an extra napkins for another bag because I ordered for two people separately. And I was not given receipt that I realized when I stepped out of the door.
Hillary Brown
They make great heroes, especially their tuna and BLT. The hearty multigrain stays fresh and doesn't get soggy.
Atmosphere: 5
Food: 5
Service: 5
Michael Talavera
When I asked for a sandwich with steak, emloyee Santino created the best steak sandwich I've ever had, hands down!! He also took extra special care with attention to detail when making my sandwich. Amazing service A++++
Sandra Talavera
Great, friendly and clean service. Employee took his time to make my sandwich just the way I like it. Cookies are amazing. ?? A+
Geraldine Giancaterino
Just picked up my first subway sandwich,got great service,very polite,cleanEnviroment and the sandwich was delicious,keep up the good work!
Amazing food, the workers are so friendly. Personal experience I wanted my cookies to be warmed up because I love the nice warm feeling in my mouth and the worker got up with a smile on his face cracking jokes and did it just for me. They give amazing recommendations on vegetables to be put on the sandwich and helped me find a new favorite sandwich. Overall a very nice experience I found in a while.
Tara Payne
This store is FILTHY! They allow their employees to wear headphones while taking orders than try to force u to take orders made incorrectly. And if u bring up what they did wrong they call your Fat and tell u that u could stand to lose a few pounds and lettuce helps that. I will NEVER EAT HERE EVER AGAIN DISGUSTING AND DISGUSTED
Jaspreet kaur
Very unprofessional team, has very poor quality,no respect for customers, don’t know how to serve their customers, shows attitude towards their customers. Will never go there again.
Walter Priestley
Nice people good food!
Dane
Got there 20 mins before he closed (7:40 pm) and he had already put the food back in the freezer... glad the 2 others in Farmingdale stay open past 9:00. Never going to this one again
I placed an order earlier today for pickup and the order was not ready when I arrived. When I talked to the lady behind the counter, she told me that she hasn't received any orders yet.
I showed her my app with the order and the app and ask her if should could make the order. She says that she couldn't because it was not in the system. I tried calling to store through the app and it ringed the phone at the store. I double check the location
to see if it was my mistake but I was a the right store.
She then tells me to re-send the order. Which doesn't make sense... since she didn't received the first order in the first place. I don't think that would've helped the case.
I tried to be cordial and all. But, there should a manager at the store who could deal with this type of situation.
The lady behind the counter was not helpful at all. It was hard to communicate with her. This incident happened on Monday morning. I also attached a screenshot of my order. Hopefully, this incident does not happen again. I ended it up leaving without the order.
Subway. Do better; be better.
Atmosphere: 1
Food: 3
Service: 1
I ordered 6 subways,none of the as per order .every subway misses something.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Veggie Delite
Subway just keeps getting worse and worse and this place is the perfect example. Ordered 3 "Premium?" foot longs and they were all missing or had the wrong ingredients and weren't toasted. 2 sandwiches missing cheese, barely any pickles, banana peppers, and lettuce when I requested more, bacon in another one was uncooked, all 3 barely had any meat as well. The one sandwich we requested no lettuce in had extra lettuce. The sandwich artist tip section at checkout needs to go away. I'm done with Subway, I want my money back and will never order it again.
Food: 1
The place is always clean and food always fresh. Staff has always been friendly and it's one of my favorite go to places whenever I want to cut back on calories and eat myself a good sandwich
Good sandwiches
I ordered two foot long sandwich. The staff doesn’t know about what the flavor of the chicken meat is, dropped the pickles and leaves with sauce out of the loaf when wrapping the loaf, grabbed the napkins into a randomly folded paper pile and stuffed it into one of the loaf bag and told me that’s for all, I had to bag her for an extra napkins for another bag because I ordered for two people separately. And I was not given receipt that I realized when I stepped out of the door.
They make great heroes, especially their tuna and BLT. The hearty multigrain stays fresh and doesn't get soggy.
Atmosphere: 5
Food: 5
Service: 5
When I asked for a sandwich with steak, emloyee Santino created the best steak sandwich I've ever had, hands down!! He also took extra special care with attention to detail when making my sandwich. Amazing service A++++
Great, friendly and clean service. Employee took his time to make my sandwich just the way I like it. Cookies are amazing. ?? A+
Just picked up my first subway sandwich,got great service,very polite,cleanEnviroment and the sandwich was delicious,keep up the good work!
Restaurantji Recommends
Amazing food, the workers are so friendly. Personal experience I wanted my cookies to be warmed up because I love the nice warm feeling in my mouth and the worker got up with a smile on his face cracking jokes and did it just for me. They give amazing recommendations on vegetables to be put on the sandwich and helped me find a new favorite sandwich. Overall a very nice experience I found in a while.
This store is FILTHY! They allow their employees to wear headphones while taking orders than try to force u to take orders made incorrectly. And if u bring up what they did wrong they call your Fat and tell u that u could stand to lose a few pounds and lettuce helps that. I will NEVER EAT HERE EVER AGAIN DISGUSTING AND DISGUSTED
Very unprofessional team, has very poor quality,no respect for customers, don’t know how to serve their customers, shows attitude towards their customers. Will never go there again.
Nice people good food!
Got there 20 mins before he closed (7:40 pm) and he had already put the food back in the freezer... glad the 2 others in Farmingdale stay open past 9:00. Never going to this one again
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