KFC

1301 NY-332, Farmington
(585) 924-2450

Recent Reviews

Jade

Great place! I had great suggestions from Kyiomi. Really good customer service. Good was amazing. Management was super friendly. Very clean!!! Highly recommend!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Colonel Combo, Fried Chicken

Jason Wiegand

I went in and ordered the 16 piece meal. It comes with 4 sides. I ordered mashed potatoes, corn , greenbeans and Mac and cheese. I was informed they only had enough mac for a small, ok and he tossed in 2 small cake things. Watched the order being filled and brought to counter. I went through and no mac and cheese. Turns out they had none so he gave me extra potatoes and a brownie cake thing. I got home and pulled everything out on the table. Turns out they also forgot the green beans aaaand it appears they can't count to 16 and i ended up with a 14 piece. I was the only person in there so it wasn't like they were being slammed. People need to get their sheet together. Proly not going back.

Atmosphere: 5

Food: 3

Service: 2

NY Rebel

Never had a chicken sandwich from here and I guarantee you I won't EVER

Atmosphere: 3

Food: 1

Service: 3

Kathryn Moser

We like it for quick lunch after

Atmosphere: 5

Food: 5

Service: 5

Austin Barkley

Went yesterday through the drive thru ordered a 12 piece family meal. They didn’t have enough of the original so I said it was okay to substitute the difference and when I got home I only received 10 pieces and 2 of the 10 were as small as a toddler’s fist. I was also suppose to get an order of large French fries there weren’t any made so they had me pull forward I waited 5-8 minutes for them to bring out the entire order and they didn’t put any fries in my bag. I’ve been going there lately because I do love kfc and it’s close to home but every time in the last 3 months they are just a disaster and disappointment always out of things and they have no idea until they made you already pay for your meal and then is like “oh I’m so sorry we don’t have what you ordered” if you are taking orders you should know what you have in house before you make someone pay.

Atmosphere: 1

Food: 2

Service: 1

Laurie Packard

This place had NO Pot Pies and the ice makers were broke. Was not told that the drinks would be warm. My husband ordered the 2 piece chicken which usually comes with a big breast piece. The amount of chicken he received was minimal. The best part of the meal was the macaroni and cheese and the biscuit.Losing faith in KFC as I can never get what I want.Wheelchair accessibility: Hard to get in the doors

Atmosphere: 2

Food: 1

Service: 1

Linda O'Brien

Service has always been good. Food good. Ordered 12 piece dinner which was good. Unfortunately, they ran out of breasts but replaced with thighs after checking with me.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Coleslaw, Fried Chicken

JELENA DAY - MISSING

Superrrrr slowwwww. Always. No line, just slow…. ??

Service: 1

Carol Hickey

Well, once again....service is terrible at this place & it's BRAND new. How can that be? We ordered through the APP & we gave this place over an hour & upon arrival was told not ready & they weren't to blame; it was the APP's fault. After speaking with the mgr., she turned & chuckled with the crew behind her which I think is terrible. Popeye's is looking better & better these days. When will we learn not to visit KFC anymore?

Atmosphere: 1

Food: 2

Service: 1

Kyle D

I’m not sure how they keep the lights on at this location. The list of items they are “out of” was longer than the list of items they did have. Half the sodas didn’t work, and they were out of straws. They run out of chicken regularly, this time they had no chicken on the bone, no biscuits, or coleslaw. The staff is always friendly, but it doesn’t make up for the lack of menu items available.

Atmosphere: 1

Food: 1

Service: 4

Recommended dishes: Crispy Colonel Combo

Jessica Cramer

They were out of ice, drinks were flat and hot. They were out of corn without telling me when I ordered the famous bowl so had a giant bowl of mashed potatoes and gravy, which half the bowl was gravy I’m assuming to cover up the fact of little chicken and no corn, was 4 pieces of chicken. Out of barbecue sauce. The sandwich my husband ordered was also cold.

Atmosphere: 2

Food: 1

Service: 2

Austin Petrosino

Just as bad as the taco bell next door. Constantly out of stuff, long waits, employees who have the service skills of a wet napkin.

Atmosphere: 1

Food: 1

Service: 1

Holly Fritz

This is the slowest place I've ever been to. Been 25 minutes waiting and meal has not even been started yet. Just talked to the staff and they said said they would start it. Didn't plan on waiting 30 minutes to eat my meal at a fast food restaurant. Will not be coming here again.

Atmosphere: 1

Food: 2

Service: 1

Michelle Duemmel (Missy Lee)

Excellent love there chicken and mashed

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Colonel Box

Meghan Tuma

When you order ahead, the order is never ready on time. It is never the full order that you ask for. They are always out of everything, especially pot pies. It is extremely dirty and gross inside.

Atmosphere: 1

Food: 1

Service: 1

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