Place was dirty, employee parked in a handicap spot with no tag or plate, and we were ignored when we went to the counter to ask a question about a menu item. This company has really changed over the years, and the changes are not good.
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Got my stuff fast
Atmosphere: 3
Food: 4
Service: 5
Bradley Ward
As a delivery driver, waiting over 15min for an order that was placed 10min ahead of arrival is absolutely absurd. Waiting for the food, ice literally melting to make the drink flat, resulting in a poor rating for myself. During the wait, numerous customers walked in & left after NO ONE came to the front. Just a bunch of college kids cursing at each other having a jolly time while ignoring their jobs is why I'll NOT be returning to this establishment anytime soon.
Atmosphere: 2
Service: 2
Dayavonty (Death By OREOS)
Worst Taco Bell I've at at in years
Atmosphere: 1
Food: 2
Service: 1
Madeline Cooley
I ordered off the app 20 minutes in advance so it would be ready when i got there. Went in told them i ordered off the app and he immediately walked away from the counter after he handed us our 2 cups. Other people came in and waited at the counter for multiple minutes to order without even being acknowledged. Finally after 12 minutes they ordered. they got their food shortly after as we sat there waiting. 30 minutes have gone by before we ordered and we finally said something. Just then did they start our order. The service and management of this place is a complete joke.
Atmosphere: 1
Food: 2
Service: 1
Roy Becker
Customer (DD employee) and taco bell employee joking and swearing back and forth. Very rude and management is just laughing.
Atmosphere: 1
Food: 3
Service: 3
Katrina Ferrara
This is the 4th time I've tried to come here and they've closed over a half hour early.. why not just make your hours until 1am since that's when you guys stop taking orders?
Service: 1
Derek
The amount of times I spend $17 for 3 regular soft tacos and a crunch wrap supreme is too much. Every time the shells are old and rip and tear apart, and the tacos are soaked in liquid, it’s nasty and messy and upsetting to pay so much for such soggy wet tacos. And the soft drink that was meant for someone else but was given to me and now is flat and watered down. It’s one of the only places to get a late bite to eat but I just can’t anymore. Please, please, please, put some thought into the quality. $17 for 3 tacos and a crunch wrap of poor quality is way too much.
Atmosphere: 2
Food: 1
Service: 3
M. Hart
I’ve gone here more than I’d like to admit to and every time it’s accurate, timely, a good temperature and well made. I’ve also had Taco Bell around town and out of town more than I’d like to admit and the Farmington Taco Bell is always better made
Drove in and one of the workers is sitting in the drive thru window. Then he took our order like it was okay. 2 of the boys sitting in office on cell phones the whole time we were there. No management, no one delegating, everyone but 2 (who were bringing items over from kfc) were standing around chatting. No one filling, cleaning, etc. Lots of bad talk in area now I see why.
Atmosphere: 2
Food: 3
Service: 1
Cindy Jones
This is a clean restaurant, the staff is great and the food was very good.
Atmosphere: 5
Food: 5
Service: 5
Darlene Alexander
I’m very disappointed with the service, the management, and the overall lack of understanding at this location. As a parent of a large family with children who have food allergies and disabilities, we spend over $70 each visit and expect basic care and professionalism.
After a family emergency, I placed our usual order—four identical meals—and clearly informed staff that my kids have a chicken allergy. I verified the order before leaving, but when we got home (a 20-minute drive), we discovered one of the meals was contaminated with chicken. This was a serious food safety violation, and I had to throw out the meal and buy my family another dinner that night.
We called the store right away and were told to speak with the general manager the next morning. When we did, the employee was rude, refused to give his name or the manager’s name, and hung up on us. After repeated calls with no answer, we finally reached someone who said we would be added to a log and that our meals would be replaced. We were also informed there was no acting general manager because the general manager was out on paternity leave. We again was denied manager names were crequest. When I returned to the restaurant, I was given conflicting information about the situation. The manager on duty gave a different explanation and excused the earlier rude behavior by saying it was a busy morning, implying other customers were more important. I had to wait over 20 minutes just to get a corporate phone number.
This entire experience was frustrating, unprofessional, and completely unacceptable. Food allergies are a serious matter and should be treated with care. We will not be returning unless there is a clear resolution and real change in how this location handles food safety and customer concerns.
Atmosphere: 1
Food: 1
Service: 1
Shasha shasha
We’ve been to many Taco Bell locations, but this one is by far the worst. We ordered large fries, but what we got was a joke, it looked like someone forgot to fill the container or ate half of it! We were furious. Avoid this location if you want proper portions.
Only the best tacos.
Atmosphere: 5
Food: 5
Service: 5
Place was dirty, employee parked in a handicap spot with no tag or plate, and we were ignored when we went to the counter to ask a question about a menu item. This company has really changed over the years, and the changes are not good.
Got my stuff fast
Atmosphere: 3
Food: 4
Service: 5
As a delivery driver, waiting over 15min for an order that was placed 10min ahead of arrival is absolutely absurd. Waiting for the food, ice literally melting to make the drink flat, resulting in a poor rating for myself. During the wait, numerous customers walked in & left after NO ONE came to the front. Just a bunch of college kids cursing at each other having a jolly time while ignoring their jobs is why I'll NOT be returning to this establishment anytime soon.
Atmosphere: 2
Service: 2
Worst Taco Bell I've at at in years
Atmosphere: 1
Food: 2
Service: 1
I ordered off the app 20 minutes in advance so it would be ready when i got there. Went in told them i ordered off the app and he immediately walked away from the counter after he handed us our 2 cups. Other people came in and waited at the counter for multiple minutes to order without even being acknowledged. Finally after 12 minutes they ordered. they got their food shortly after as we sat there waiting. 30 minutes have gone by before we ordered and we finally said something. Just then did they start our order. The service and management of this place is a complete joke.
Atmosphere: 1
Food: 2
Service: 1
Customer (DD employee) and taco bell employee joking and swearing back and forth. Very rude and management is just laughing.
Atmosphere: 1
Food: 3
Service: 3
This is the 4th time I've tried to come here and they've closed over a half hour early.. why not just make your hours until 1am since that's when you guys stop taking orders?
Service: 1
The amount of times I spend $17 for 3 regular soft tacos and a crunch wrap supreme is too much. Every time the shells are old and rip and tear apart, and the tacos are soaked in liquid, it’s nasty and messy and upsetting to pay so much for such soggy wet tacos. And the soft drink that was meant for someone else but was given to me and now is flat and watered down. It’s one of the only places to get a late bite to eat but I just can’t anymore. Please, please, please, put some thought into the quality. $17 for 3 tacos and a crunch wrap of poor quality is way too much.
Atmosphere: 2
Food: 1
Service: 3
I’ve gone here more than I’d like to admit to and every time it’s accurate, timely, a good temperature and well made. I’ve also had Taco Bell around town and out of town more than I’d like to admit and the Farmington Taco Bell is always better made
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drove in and one of the workers is sitting in the drive thru window. Then he took our order like it was okay. 2 of the boys sitting in office on cell phones the whole time we were there. No management, no one delegating, everyone but 2 (who were bringing items over from kfc) were standing around chatting. No one filling, cleaning, etc. Lots of bad talk in area now I see why.
Atmosphere: 2
Food: 3
Service: 1
This is a clean restaurant, the staff is great and the food was very good.
Atmosphere: 5
Food: 5
Service: 5
I’m very disappointed with the service, the management, and the overall lack of understanding at this location. As a parent of a large family with children who have food allergies and disabilities, we spend over $70 each visit and expect basic care and professionalism.
After a family emergency, I placed our usual order—four identical meals—and clearly informed staff that my kids have a chicken allergy. I verified the order before leaving, but when we got home (a 20-minute drive), we discovered one of the meals was contaminated with chicken. This was a serious food safety violation, and I had to throw out the meal and buy my family another dinner that night.
We called the store right away and were told to speak with the general manager the next morning. When we did, the employee was rude, refused to give his name or the manager’s name, and hung up on us. After repeated calls with no answer, we finally reached someone who said we would be added to a log and that our meals would be replaced. We were also informed there was no acting general manager because the general manager was out on paternity leave.
We again was denied manager names were crequest.
When I returned to the restaurant, I was given conflicting information about the situation. The manager on duty gave a different explanation and excused the earlier rude behavior by saying it was a busy morning, implying other customers were more important. I had to wait over 20 minutes just to get a corporate phone number.
This entire experience was frustrating, unprofessional, and completely unacceptable. Food allergies are a serious matter and should be treated with care. We will not be returning unless there is a clear resolution and real change in how this location handles food safety and customer concerns.
Atmosphere: 1
Food: 1
Service: 1
We’ve been to many Taco Bell locations, but this one is by far the worst. We ordered large fries, but what we got was a joke, it looked like someone forgot to fill the container or ate half of it! We were furious. Avoid this location if you want proper portions.
Food: 1
Best taco bell in the area.
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