Chipotle Mexican Grill

406 Towne Drive, Fayetteville
(315) 400-6605

Recent Reviews

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carrie griffin

I went in to get a Burrito and the burrito it self was super thin you can see right through it and the portions they was giving was crazy. I had to get extra meat just to fill the bottom of the burrito because they only gave me a little scoop and then the toppings they were stingy as well.. and how did a burrito end up costing 18 bucks when the extra meat should have been a portion not extra money and they were so quick to rush me through the line I didn’t even have tome to figure out what I even wanted on it. Thank hod I didn’t get chips that would have cost me an extra 5 dollars

Atmosphere: 2

Food: 1

Service: 2

Nichole Boxcer

I've been going to the Chipotle on Erie Blvd since it opened with no surprises. Why should I expect anything different from a different location? I mean the one thing a fast food restaurant chain should offer is consistency. Let's face it, no one is expecting really good food from any fast food joint, but you are supposed to know what to expect.

What I expected this weekend was a quick salad to go when I stopped at the Chipotle in Fayetteville. What I found was a staff of privileged suburban kids goofing off in the back while one kid worked the line and the register. The result was a slow and disappointing delivery.

The "salad" was a bowl of rice with some beans and a sprinkling of lettuce and meat. The next time I'm in the town center I'll take a few extra minutes and go to Tully's for a decent meal.

Atmosphere: 3

Food: 1

Service: 1

V Maeder

Food is usually tasty and atmosphere is fairly typical of any Chipotle. Biggest complaint is the portions have gotten to be almost half of what they used to be especially the last couple of weeks… seems to be the newer hired same short, dark haired girl, AND despite the less amount of food she doesn’t have a clue how to fold a burrito!

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Burrito, Tacos, Burrito Bowl, Chips

Jeanne A

The food is good and the servers are friendly, but on my latest trip today the server literally took pains to cut the portions. I had to double the meat for my husband, and the guacamole portion - about a tablespoon - was an insult for $2.50 extra. When I mentioned the size of the portions, the cashier told me corporate had cut them.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Burrito, Burrito Bowl

ally manicone

Clean space, nice seating area. Staff are awesome, very kind and efficient. Fav chipotle.

Atmosphere: 5

Food: 5

Service: 5

Alissa C

The girl with the clear glasses has a serious attitude issue. I hope she gets well soon. I genuinely couldn’t believe her staring at me like she hated me. I got rice and queso and nothing else. She made me pay over 12+ and acted like it was a veggie bowl. She looks miserable and acts like she’s miserable. I feel bad for her. I don’t know what possesses her to be so rude. I will be telling cooperate. I’m done with this restaurant.

Atmosphere: 1

Food: 1

Service: 1

lar ketchum

The food order got lost in the system.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Burrito, Tacos, Quesadilla, Side of Guacamole, Burrito Bowl

Jillian Brodock

The portions sizes at this location get smaller every time I go. I have tried mentioning it to the staff and contacting Chipotle support and nothing is ever done. Staff need to retrained on this immediately. Recently I was forced to pay for double chicken to get the normal portion of chicken. Absolutely ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Kenyen Francis

Great customer service

Heather Abbott

Best place to eat!!!! Reasonably priced, fresh food , friendly staff, clean environment , all law enforcement gets 50% off !!!!

Vegetarian options: Anything can be ordered without meat or cheese

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito, Burrito Bowl

Sandy Madaio

Food was good- you could personalize sizes and get things on the side.MeatWasFresh ,Service fast but nice!

Wheelchair accessibility: Easy in to wide aisles- goodParking also

Atmosphere: 5

Food: 5

Service: 5

Craig Ciulla

The portion size at this location just recently plummeted. At my last visit there I asked for a regular bureto. It was very underwhelming. I changed my order to include extra protein and it still wasn't the same. Not worth $14.35.

Food: 1

Chimere Robinson

Server wanted me to wait while he made a to-go order, (that's with me being the only customer).. then they were out of guacamole... how do you eat CHIPOTLE without guacamole?? Terrible service. The girl cashier was very nice.. I will not ever come to this location again

Atmosphere: 1

Food: 1

Service: 1

Kyle F

Strongly consider closing this location for a week to retrain employees. Customer service is consistently abysmal and restaurant is always trashed. Employees can’t be bother to get your order correct and will ignore you when you try to have it fixed.

Atmosphere: 2

Food: 3

Service: 1

Joseph Johnson

Actually might have been the best burrito I’ve ever eaten, the cook n workers put their heart and souls into that food

Atmosphere: 5

Food: 5

Service: 5

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