Order online and never came. Reach out to the and corporate who said the authorization will drop off and it turned into a charge. Try to reach out again, but there was no answer and no response. Reach out through Facebook, and the social media representatives respond by saying they will send for someone to reach out, and guess what, no one has. Shame and if they store would like to look into it the incident number is 0105160384 but I don’t have a hope this will be fixed.
Updated still no refund from the order 11/24/24 keep getting mixed response but no refund and they keep telling me wait different times. Sad that they feel like its ok to steal someones money for service not render. The email address below get the run around just like reaching out to their social media team. Had to give one star, but I would give it a zero
John Mendel
Although a bit dated, it is what I expected. Staff was friendly, food was hot and ready when scheduled. The My Hut Box was awesome, cost about $9. Had a Personal Pan, 4 boneless wings and a 20 oz soda. A good value for lunch. Try the spicy marinara, adds a nice kick to the pepperoni topping.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Tom Sadlon
Great place
Atmosphere: 5
Food: 5
Service: 5
Mike Spellacy
If you haven't tried Pizza Hut in a while, I would highly recommend giving them another try. Their lunch buffet has drastically increased their quality while still being decently priced. The staff were friendly and helpful throughout our meal, they even made sure everything was fresh. There were even several arcade games for the kids by the door. If you're looking for a good, family friendly place then feel free to stop by. Otherwise, feel free to order in.
Vegetarian options: Large salad bar
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Marinara
Leslie Lant
Went in for dinner. Waitress took drink order and never came back. We were a party of 2. A party of 3 came in after us and she took care of them. So a whole 5 ppeople on the whole place!!! We left.
Atmosphere: 1
Food: 1
Service: 1
dayzie starke
I absolutely adore the service here at Pizza Hut, I recently had an issue regarding DoorDash and they completely redid my order and delivered it when I got out of work. I wish I could give more than 5 stars I cannot express how greatful and thankful I am for the team here at Pizza Hut, much appreciated and will definitely be ordering a lot !!!!
Atmosphere: 5
Food: 5
Service: 5
Melissa Smith
It's always great to eat at pizza hut
Benjamin Brynes
Placed an order through the app, picked it up, should have checked before we left and was shorted one order of wings. Try to call the store, number routes to a call center who then transfers back to the store but no one there answers. After 25 minutes or trying we gave up as we wanted to have dinner not sit on the phone trying to get the issue resolved. At the bottom of the receipt is an “order checked by” and signature which is an absolute joke as they obviously didn’t verify it was correct.
Food: 5
Service: 1
Ryan Mazierski
This Pizza Hut location is very good. It is easy to find and located right off Broadway. The food here is good and comparable to any other Pizza Hut. This Pizza Hut location is cleaner than some others. The staff here was helpful and friendly. Ordering off the app is easy and went well. I would not hesitate to order from here again.
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza, Large Pepperoni and Sausage Deep Dish, Breadsticks, Side Salad
Carbo Kuo (BYVoid)
It tastes terrible and is hygienic. It's about to go out of business.
1/3 items I ordered was forgotten. To which the drivers reply was that he doesn’t think that item is even on the receipt. I double checked and it was. Maybe instead of automatically assuming the customer is wrong, maybe double check you have the correct amount of items. The second item I ordered was breadsticks, which are good because of the seasoning on them. I was delivered 5 sticks of bread with less than a sprinkle of seasoning.
Food: 2
Service: 1
Adam Belair
I think her name was Steph but arrived to pick up online order and for some reason the system was down...after waiting 5 minutes I asked if I could just leave my cash and take my order and she goes " it ain't even ready bruh"! Terrible customer service and all's I said was according to the app it was done 15 minutes ago excuse me..... Just terrible service
Atmosphere: 1
Food: 1
Service: 1
Sabrina Roberts
We never ever receive our drinks when we get charged outrageously for them. This is the 3rd delivery in a row where we haven’t received our 2 liters. It’s very annoying especially when you can’t call the store directly because they make you go through a world wide automated answering service and then wait 20+ minutes to answer. Waste of money.
Order online and never came. Reach out to the and corporate who said the authorization will drop off and it turned into a charge. Try to reach out again, but there was no answer and no response. Reach out through Facebook, and the social media representatives respond by saying they will send for someone to reach out, and guess what, no one has. Shame and if they store would like to look into it the incident number is 0105160384 but I don’t have a hope this will be fixed.
Updated still no refund from the order 11/24/24 keep getting mixed response but no refund and they keep telling me wait different times. Sad that they feel like its ok to steal someones money for service not render. The email address below get the run around just like reaching out to their social media team. Had to give one star, but I would give it a zero
Although a bit dated, it is what I expected. Staff was friendly, food was hot and ready when scheduled. The My Hut Box was awesome, cost about $9. Had a Personal Pan, 4 boneless wings and a 20 oz soda. A good value for lunch. Try the spicy marinara, adds a nice kick to the pepperoni topping.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Great place
Atmosphere: 5
Food: 5
Service: 5
If you haven't tried Pizza Hut in a while, I would highly recommend giving them another try. Their lunch buffet has drastically increased their quality while still being decently priced. The staff were friendly and helpful throughout our meal, they even made sure everything was fresh. There were even several arcade games for the kids by the door. If you're looking for a good, family friendly place then feel free to stop by. Otherwise, feel free to order in.
Vegetarian options: Large salad bar
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Marinara
Went in for dinner. Waitress took drink order and never came back. We were a party of 2. A party of 3 came in after us and she took care of them. So a whole 5 ppeople on the whole place!!! We left.
Atmosphere: 1
Food: 1
Service: 1
I absolutely adore the service here at Pizza Hut, I recently had an issue regarding DoorDash and they completely redid my order and delivered it when I got out of work. I wish I could give more than 5 stars I cannot express how greatful and thankful I am for the team here at Pizza Hut, much appreciated and will definitely be ordering a lot !!!!
Atmosphere: 5
Food: 5
Service: 5
It's always great to eat at pizza hut
Placed an order through the app, picked it up, should have checked before we left and was shorted one order of wings.
Try to call the store, number routes to a call center who then transfers back to the store but no one there answers. After 25 minutes or trying we gave up as we wanted to have dinner not sit on the phone trying to get the issue resolved.
At the bottom of the receipt is an “order checked by” and signature which is an absolute joke as they obviously didn’t verify it was correct.
Food: 5
Service: 1
This Pizza Hut location is very good. It is easy to find and located right off Broadway. The food here is good and comparable to any other Pizza Hut. This Pizza Hut location is cleaner than some others. The staff here was helpful and friendly. Ordering off the app is easy and went well. I would not hesitate to order from here again.
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Pizza, Large Pepperoni and Sausage Deep Dish, Breadsticks, Side Salad
It tastes terrible and is hygienic. It's about to go out of business.
Restaurantji Recommends
Always good pizza! I get the cheese stuffed crust only way to go!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Backyard BBQ Chicken Pizza, Pizzas Pastas Bread Sticks Chicken Wings, Ultimate Chocolate Chip Cookie
1/3 items I ordered was forgotten. To which the drivers reply was that he doesn’t think that item is even on the receipt. I double checked and it was. Maybe instead of automatically assuming the customer is wrong, maybe double check you have the correct amount of items. The second item I ordered was breadsticks, which are good because of the seasoning on them. I was delivered 5 sticks of bread with less than a sprinkle of seasoning.
Food: 2
Service: 1
I think her name was Steph but arrived to pick up online order and for some reason the system was down...after waiting 5 minutes I asked if I could just leave my cash and take my order and she goes " it ain't even ready bruh"! Terrible customer service and all's I said was according to the app it was done 15 minutes ago excuse me..... Just terrible service
Atmosphere: 1
Food: 1
Service: 1
We never ever receive our drinks when we get charged outrageously for them. This is the 3rd delivery in a row where we haven’t received our 2 liters. It’s very annoying especially when you can’t call the store directly because they make you go through a world wide automated answering service and then wait 20+ minutes to answer. Waste of money.
Atmosphere: 2
Food: 2
Service: 2
Friendly staff, food cooked perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cheese Sticks
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