Dunkin'

662 Dogwood Ave, Franklin Square
(516) 481-4900

Recent Reviews

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Mike Rodonis

Best dunkin around. Very good staff and quality coffee and food.

Atmosphere: 5

Food: 5

Service: 5

Alessio Sivio

They messed my order up completely. Wanted BEC on a croissant and they put it on a bun, forgot my hash browns. Placed an order at 12:16pm and they didn’t even have it ready by 12:30pm and the store was empty. Not the first time I’ve had issues here, they are all too busy chit chatting than working

Atmosphere: 1

Food: 1

Service: 1

Travis Scott

Sucks all the way

Atmosphere: 1

Food: 1

Service: 1

Phillip Anthony Gornail

Love a very customized milkshake and when the server simply follows the directions with a smile it's the best!!! ?? a shot of espresso, some almond milk, hot fudge, cinnamon & vanilla ice cream ? ? ? ?? ?

Atmosphere: 5

Food: 5

Service: 5

سبحان الله

❤️

Atmosphere: 5

Food: 5

Service: 5

Richard Tornetto

Coffee and donuts are good but the place is never swept anytime I go in. Garbage all over the floor. Also, the coffee seems to leak from the paper cups but they didn’t have any problem giving a refund.

Atmosphere: 1

Food: 4

Service: 3

MM MM

One Nasty employee, heavy set. hair pulled back, short. She needs customer service training. Very impolite especially to Senior Citizens. Do not let her serve you. Other employees are very nice.

Parking: Good to park

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Donuts

James Damiani

Service usually pretty good, but mobile pick up can be slow. Little frustrating when it is designed to save you time.

Dave

I go here often, and the service is decent. The actual food is typical Dunkin food, so it would normally be 5 starts, but the service here is remarkably slow.Usually I’d make a mobile order and things would be either1. Forgotten2. Take too long despite being very simpleNot to mention the time I was charged a dollar for ice water. Most places have it for free. It’s literally WATER.I’d recommend stopping here, but keep in mind that service is slow if there’s more then 2 people inside.

Recommended dishes: Donuts

S G

This is the best Dunkin in a 20 mile radius. Fast and accurate. The app is a win.

Atmosphere: 4

Food: 4

Service: 5

Christine Ruppert

Absolutely worst customer service I’ve ever experienced. I arrived ona Friday evening 8:30 pm with my daughter and friends for ice cream.The employee waiting on us was very rude. We sat down to eat ice cream and they started turning the lights off in the area we were sitting in. I asked when they closed and was informed 10:00 pm ( 1 1/2 from the time we were there) I asked them to turn the light on in the area where we were seated. Since they weren’t closing and we were still eating in the area. Shortly after we were asked to move so they could clean…. We politely told them that they could clean around us and we were almost done we would bet leaving soon. Which resulted in more rudeness from the employees working.I could understand if they were closing soon and needed to clean to go home but that wasn’t the case. Absolutely unacceptable behavior to customers!

David

I go here often, and the service is decent. The actual food is typical Dunkin food, so it would normally be 5 starts, but the service here is remarkably slow.Usually I’d make a mobile order and things would be either1. Forgotten2. Take too long despite being very simpleNot to mention the time I was charged a dollar for ice water. Most places have it for free. It’s literally WATER.I’d recommend stopping here, but keep in mind that service is slow if there’s more then 2 people inside.

Recommended dishes: Donuts

David Walsh

I go here often, and the service is decent. The actual food is typical Dunkin food, so it would normally be 5 starts, but the service here is remarkably slow.Usually I’d make a mobile order and things would be either1. Forgotten2. Take too long despite being very simpleNot to mention the time I was charged a dollar for ice water. Most places have it for free. It’s literally WATER.I’d recommend stopping here, but keep in mind that service is slow if there’s more then 2 people inside.

Rahul

Ishita Behl should get 20$ per hour best worker ! Such a kind lady i love her nature may god bless her

Tommy K

Average dunkin donuts, plenty of parking, students loitering inside store are disruptive and rude; should be removed from "hanging out " inside .

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