Dunkin'
1106 Hempstead Turnpike, Franklin Square
(516) 328-0177
Recent Reviews
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Food was burnt. Several loose hairs in bag. The staff does not wear hair nets. And one item was even wrong. Staff was not aware of items on menu. I hate to say it but this is a bad experience 😕 the staff needs retraining.
I love this dunkin I go here almost 3 times a week. The employees are amazing always so friendly. The food is always good too and the drinks.
Atmosphere: 5
Food: 5
Service: 5
The food, wise Dunkin’ Donuts acceptable, and the service was impeccable good job
Atmosphere: 5
Food: 5
Service: 5
I ordered bagel minis and they were so cold inside almost like they weren’t toasted!! Very disappointed & annoyed!
Not that good. Food and drinks tasted old and stale. The customer service is good but the food and drinks aren’t good. If I could I would have given a zero stars for the food and drinks.
Atmosphere: 3
Food: 1
Service: 4
All is good !!
Atmosphere: 5
Food: 5
Service: 5
Amazing service they treat you like family even when the mistake is the customers fault!
Thank you ms.shwet and the staff!!!
Atmosphere: 5
Food: 5
Service: 5
Nice staff and service. They get me out on my morning routine!! Thanks everyone!!
Atmosphere: 5
Food: 5
Service: 5
Ordered a bacon egg and cheese on a croissant and got a cold bagel…
The manager is extremely rude person and won't try to work with customers and just shuts them down. I have made several requests that other locations will gladly make for me, and this manager just tells me off and said take it as or or we'll take it away. All I asked was a croissant be toasted. He's the biggest jerk I've ever met. I used to love this location but I will never go back here.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Usually stop in before work to get coffee & something to eat. Most times my order is right. I go in at 6:20am before work. I order a triple shot of espresso with a medium coffee & a sausage egg & cheese on a croissant. No sausage on my sandwich which I was charged. I only received 1 shot of espresso in my sandwich. I'll get my breakfast food & drinks elsewhere. The store was not busy & I was the only customer in the store.
Atmosphere: 3
Food: 3
Service: 3
Great fresh coffee, speedy service with a smile. The place is always clean no matter what time of day.
Atmosphere: 5
Food: 4
Service: 4
Service took awhile. Wait for good was a little long. There was a lot going on between walk in orders & online orders. Good was hot - so were drinks (except the ones that were supposed to be cold - those were cold)
Parking: Parking lot is small but spots open up pretty quick
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Bacon Egg and Cheese
It's fine. Staff could be a little friendlier and not look so much like they hate working there. But I guess I'd probably hate working there too.
My first time in this dunkin. They made the drinks so good I had to leave a review, also they were really nice. The place looked clean. I don't know the name of the girl that helped me the receipt says Rageswaran and she was great. Thank you.
Atmosphere: 5
Food: 5
Service: 5
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