Guac Time Mexican Grill

976 Hempstead Turnpike, Franklin Square
(212) 871-8746

Recent Reviews

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Amber Faith

My boyfriend and I tried it for the first time through Uber Eats. It's so good! We will definitely be having Guac Time again !

Food: 5

Ahmed

Always great, fresh and the portions are awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Ur Momma

Terrible, ordered a burrito it tasted like a cigarette, mind you i dont smoke first and last time trying never again, burrito wasnt even wrapped properly fell apart as soon as i unwrapped it

Food: 1

Dayanna Picon

The food was really good, I am usually a big chipotle fan but I have to say the price and the taste was so much better than chipotles. Will definitely be coming back great portion sizes and great service. Definitely recommend!

Recommended dishes: Burrito

Sebastian S

Better than chipotle

Atmosphere: 5

Food: 5

Service: 5

Edbarly Gibbons (Eddy)

Accidentally canceled order and was charged for it . Went to go pick it up and the refused to give me my food .

Service: 1

Kiera Washington

I only been here twice the first two times was great and food was amazing but today 9/11 soon as I open the door to walk the employee says “ WE NOT TAKING ANY WALK INS AND I HAVE TO WAIT 15 min for her to make online orders before serving me “ WHY SHOULD I WAIT 15 min to watch you make other people food who isn’t here to pick it up! I found that very disrespectful and she helped me before but my thing is why prioritize online orders before those who is already in store . Then tell me we don’t take walk ins this was 12:45 during lunch hours. The customer service was unprofessional . I didn’t feel as welcomed or prioritized as I did the first two times . I will not be going back

Atmosphere: 1

Food: 2

Service: 1

Nashka Gibbons

This was my first time trying the restaurant and honestly my last. I don’t know who owns this specific location but they refused to give me food that was paid for when uber support said I paid and was charged for the food. The skinny tallish indian girl called the “manager” and said they can’t give it to me unless I pay again. There’s no phone in the building and they state they cannot contact uber support when their uber account has to be registered to a number.

Service: 1

Isaiah Belliard

Similar to Chipotle but offer better flavors and more diverse flavors. Definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

Lakiem Mann

Nav the The cashier very professional and very helpful. She the best. The food is amazing. I eat there about 3 to 4 times a week. Keep up the good work.

Atmosphere: 5

Food: 5

Service: 5

Ferrero

Amazing service and good portions! Big thank you to Nav for the friendly service!

Atmosphere: 5

Food: 5

Service: 5

mike mendez

Ordered food from this place through Uber eats. Received the order it was totally incorrect and wrong. Called to see what can be done and they want to issue me a 5.00 credit for the order they incorrectly made up and sent. Don't order from this place they can screw up your order take your 80.00 and give you a 5.00 credit for their stupidity. Order elsewhere

Atmosphere: 1

Food: 1

Service: 1

Saurabh Sinha

Honey Chipotle Chicken Crunchwraps are fantastic, I always order again from Guac Time.

Atmosphere: 5

Food: 5

Service: 5

Kamau Leslie

Nav provided me excellent service, she always has a great attitude towards customers

Atmosphere: 5

Food: 5

Service: 5

Find zay

Nav provided excellent service while preparing my food and the food is very good.

Atmosphere: 5

Food: 5

Service: 5

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