NY Caffeine

797 Hempstead Turnpike, Franklin Square
(516) 444-5966

Recent Reviews

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Eme Vega

Great service and mega delicious coffee and pastries 👌 Highly recommendable!

冬Dᴀʀᴠɪɴ

very expensive

Atmosphere: 1

Food: 1

Service: 1

Shimell Mohabir

The atmosphere is pretty cute.. seats available

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Iced Mocha Latte

Farid Sana

Best coffee i ever had i recommend business with this store

Atmosphere: 5

Food: 5

Service: 5

Saleh Al-Daeri

I advise him on it

Atmosphere: 5

Food: 5

Service: 5

nuddaaa

Unsure what all the hype is about. Decent coffee and good food but nothing groundbreaking. Similar available elsewhere. Minus the hype this is a solid place with quality products. Will be back

Atmosphere: 3

Food: 4

Service: 4

Stefanie Miranda

Loved the iced vanilla chai latte! Very cute place! Definitely will be coming here again!

Diana Aguilar

The coffee spot is the cutest and yummiest. I had and ice chai thank goodness I got a large because it was sooo good.

Atmosphere: 5

Food: 5

Service: 5

Theresa Durchhalter

Coffee is excellent and staff is very nice, the wait time is outrageous. I had two orders in front of mine and it took 14 mins for 3 drinks. They are limited by the one machine they have and the chatting that goes on. Great environment and excellent coffee but I can’t spend 30 mins waiting for coffee.

Atmosphere: 4

Food: 5

Service: 3

Kaushal Budhathoki

I had high hopes for this coffee shop given its popularity, but my experience was nothing short of terrible. Upon entering, my wife and I were completely ignored—no greeting, no acknowledgment, nothing. After the one customer in front of us was served, we expected at least a “hello” or a “we'll be with you shortly,” but we got neither.

When we decided to leave, my wife spoke up about the lack of hospitality, and the response from the female barista was dismissive at best: “We told you to hold on.” That’s not a greeting; it’s a poor excuse for customer service. It was incredibly frustrating to be treated like an inconvenience rather than valued customers.

If you’re looking for a place with decent service, I suggest looking elsewhere. This establishment clearly prioritizes popularity over customer care.

Atmosphere: 1

Food: 1

Service: 1

shanta roy

**One Star Review**

I visited this coffee shop with my family on a Sunday morning after seeing it was popular on social media, but we were sorely disappointed. The place was quite empty, with only one other customer inside, yet the two baristas completely ignored us. We stood at the counter for at least five minutes, and neither of them acknowledged our presence, even though we were right in front of them.

After the other customer was served, they still didn't greet us or say a word. Frustrated, we decided to leave. Before walking out, I mentioned my concerns to the female barista, who insisted that the male barista had greeted us by saying "hold on." I pointed out that this is hardly a proper greeting.

There was absolutely no hospitality or courteous behavior in this establishment. It’s not worth the hype—don’t waste your time; you’ll only be disappointed by their lack of service.

Atmosphere: 1

Food: 1

Service: 1

AP A

Went here for the coffee and ended up getting a donut and a cookie croissant. I was told it was a vanilla filled donut. When I cut the donut open, it’s plain and stale. Is this place selling pastries that are a day old or a few days old??? What kind of place does this. The donut was so hard and terrible. Not returning to a place that sells leftover food.

Atmosphere: 3

Food: 1

Service: 1

Shanta Roy

**One Star Review** I visited this coffee shop with my family on a Sunday morning after seeing it was popular on social media, but we were sorely disappointed. The place was quite empty, with only one other customer inside, yet the two baristas completely ignored us. We stood at the counter for at least five minutes, and neither of them acknowledged our presence, even though we were right in front of them. After the other customer was served, they still didn't greet us or say a word. Frustrated, we decided to leave. Before walking out, I mentioned my concerns to the female barista, who insisted that the male barista had greeted us by saying "hold on." I pointed out that this is hardly a proper greeting. There was absolutely no hospitality or courteous behavior in this establishment. It’s not worth the hype—don’t waste your time; you’ll only be disappointed by their lack of service.

Mayra LC

Great selection of different flavors of coffee, for true coffee lovers ❤️

Atmosphere: 5

Service: 5

Class

The drinks are so mediocre, people just come for the cans but they always run out. Nothing special about the drinks.

Atmosphere: 2

Food: 1

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