Taco Bell

996 Hempstead Turnpike, Franklin Square
(516) 358-9821

Recent Reviews

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Arshpreet Kaur

This is my second time ordering from here at night one night instead of black beans they put beef inside my tacos,and I confirmed with the person taking my order no beef right he said yes, when I got home opened the food it’s had a smell. And tonight there was hair in my food. I took one bite there was hair, and opened it and saw another hair. Called back to complain the workers don’t understand English going back and forward we did your order right, I told them am not complaining for that told her again she said she can’t do anything and cut my call. If I had an option I wouldn’t even give the one star.

Food: 1

Kalid Jones

Solid bell

Atmosphere: 5

Food: 5

Service: 5

Denise Moon

The customer service a terrible. The young girl who took my order had a terrible little attitude.

Atmosphere: 1

Food: 5

Service: 1

Maria C

Went to Toco bell on 996 Hempstead Fs ny go through drive through placed my order get home my order was wrong go back go get more things and I tell them that they made a mistake they charge me for rice and I didn’t get it, ok so they fix it for me I order a chicken quesadilla and ask the manger there if I can have sour cream on the side bc it shows in the picture that it comes with sour cream. I could not believe that she would not give me sour cream on the side after I spent almost 40.00 dollers in food. That to me is poor costumer service I would never go to that toco bell ever again bc the are very stingy and have poor customer relation.My complaint isn’t of the food but of there service

z r

Bed service very slow order was cat

Silvia Melgarejo

The drive-thru orders are always messed up.....

Atmosphere: 1

Food: 1

Service: 1

Steven falcon

This place is dirty, the staff ignore you, and they were picking through my nachos. Disgusting.

Atmosphere: 1

Food: 3

Service: 1

Arthur Cordaro

Only better than Chipotle, West of Massachusetts.

Atmosphere: 1

Food: 2

Service: 1

Dennis Kelvey

Always a great place for a quick bite.

Atmosphere: 4

Food: 4

Service: 4

Danny Macs Kitchen

Don't go here!!! Waited almost 30 minutes for 4 cheesy wraps the people move so slow it's comical AND the place stinks of body odor I have to change my clothes now as they also stink of BO now

Atmosphere: 1

Food: 2

Service: 1

Matteo Squillante

Cheesy Gordita crunch was extra crunchy, perfection chefs kiss 😘

Atmosphere: 5

Food: 5

Service: 5

It's me Joel Sameth

Great for a cheap tasty meal.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Crunch Wrap, Ground Beef Burrito, Soft Taco, Nacho, Guacamole

301starfire

Please don’t ever get rid of mexi-melts!
They are the BEST!!

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Taco

Rawan Zoghra

I am completely disgusted, I ordered the potatoes and my potatoes were literally black on the inside. I had mold on my tortilla ! I don’t know what pests or other issues this place has but please don’t come here. Most likely going to get checked out and I’m sure this place has roaches and a bunch of rats ! 🤢🤢

Atmosphere: 1

Food: 1

Service: 1

Antonella Angulo

Ordered through the Taco Bell app for pick up at 11 pm. The establishment says open till 4 am. When we arrived to pick up the order on 11/16/24 the place was closed, the staff was inside with the lights off sitting on the tables. We were unable to get our order and the drive thru system was also turned off. If you can avoid this Taco Bell do so, we ended up driving to the one in Westbury instead.

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