Dunkin'

18823 Union Tpke, Queens
(347) 548-4154

Recent Reviews

Sort by
Theresa B

Don’t bother to come here. Rude staff. Need to train them to get their manners right especially when dealing with customers. . Filthy place Grab your coffee on a different place. 1 star is a lot. It should be o0

Atmosphere: 1

Food: 1

Service: 1

Queeno the Queen

The hijabi lady was so nice Her behavior just impressed me so much I will definitely suggest people to visit this store

Atmosphere: 3

Food: 4

Service: 5

Elizabeth

The only place that sell 1 dozen bagels x 17D!, and the breakfast deal.. 6$ really good.

Atmosphere: 4

Food: 5

Service: 5

salma basher

Farhana was great. She is an amazing cashier.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Cheese

Amity Dey

Drinks makers (female) are very rude with customers and co-workers. Some reason Bagels are very hard to bite. Tastes like rubbery. Due to rude customer service, a lot of people were just walking out from the store.

Atmosphere: 4

Food: 4

Service: 2

dana joseph

I recently had the most appalling experience at Dunkin' Donuts and I feel compelled to share my experience so that others can avoid this place. The service was absolutely disgusting and the server was incredibly rude. When my order was finally ready, the server literally threw my food into the bag and then aggressively shoved it into my hands.

This is not how you treat customers! Such behavior is completely unacceptable and unprofessional. I was shocked and felt utterly disrespected. The server should be fired or at the very least, written up for such terrible conduct.

I will never go back to this Dunkin' Donuts and I strongly advise others to avoid this place as well. There are plenty of other coffee shops where you will be treated with the respect and courtesy that every customer deserves. Dunkin' Donuts needs to seriously reconsider their hiring and training practices if this is the kind of service they deem acceptable. ( Rating : 0 ) NO STARS

Food: 1

Service: 1

Mirella Selimovich

Stay away and don’t waste your money here because these people cannot make any requested drink/coffee. They will argue with you instead of satisfying the customer.

Melinda Kam

This is our first time at this location. I like Dunkin. Price is right and still can afford my bagels and donuts. Love there ice coffee. Not a fan of Star Bucks coffee or whatever fancy drinks they have. I like an old fashioned coffee taste. Star Bucks don't do donuts. So sorry Star Bucks.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Frosted Donut w Sprinkles & Chocolate Hazelnut Truffle Iced Coffee, Donuts

D J

They would have received 4 stars but for some reason this location does not sell vanilla or chocolate cream donuts.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Maple Bacon Egg & White Cheddar Sandwich w Everything Bagel & Hash Browns

Alex

My mother and I came in, the chubby hispanic employee gave us attitude while taking out order. Then we got our small coffee and it was MILK. we complained to him and asked him to remake it as there seemed to be no coffee in it. He started arguing and telling us how he put “2 milk” in but we order small dunkin coffee all the time and it never looks WHITE. Then he finally agreed to remake it but AFTER arguing with us, so we reused and dumped out the coffee instead. Horrible staff, horrible service. never going back.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Bravo (Jen B)

Coffee at this DD is hit or miss. Sometimes it's spot on. Other times it's like "did I order this???" Staff is nice.

Atmosphere: 3

Food: 4

Service: 3

Dawn Antonucci

The size of everything you eat has shrunk.

Atmosphere: 3

Food: 3

Service: 4

Sairam Suresh

It's a Dunkin Donuts, maybe cleaner than average but everything else about it is on brand.

Atmosphere: 4

Food: 3

Service: 2

Sheikh Hoque

Excellent service and quality food.

Atmosphere: 5

Food: 5

Service: 5

Nick Gelorum

It's dunkin donuts ? what's not to love

Loading...