Dunkin'

18823 Union Tpke, Queens
(347) 548-4154

Recent Reviews

Alex

My mother and I came in, the chubby hispanic employee gave us attitude while taking out order. Then we got our small coffee and it was MILK. we complained to him and asked him to remake it as there seemed to be no coffee in it. He started arguing and telling us how he put “2 milk” in but we order small dunkin coffee all the time and it never looks WHITE. Then he finally agreed to remake it but AFTER arguing with us, so we reused and dumped out the coffee instead. Horrible staff, horrible service. never going back.

Atmosphere: 1

Food: 1

Service: 1

Walter Y.

I ordered a drink and a muffin on the App to this Dunkin Donut and of course paid on the App- when I went to pick it up, lady tells me they don't have the muffin I ordered, and asks me to pick a donut. What?!? I paid for a muffin (which I think costs more) but she tells me to select a donut. What kind of business does that?!

Dawn Antonucci

The size of everything you eat has shrunk.

Atmosphere: 3

Food: 3

Service: 4

Sairam Suresh

It's a Dunkin Donuts, maybe cleaner than average but everything else about it is on brand.

Atmosphere: 4

Food: 3

Service: 2

Nancy Perez

Very good spot! And has chairs and tables inside with outlets to bring your laptop and outside.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Wake

Nglish7330

More a hangout for teenagers than a business. I'm sure the owner is

Atmosphere: 1

Food: 2

Service: 1

At0micTiger

The service and food here is fine.Its the rude, disruptive, obnoxious NEIGHBORHOOD TEENS who make thus a place to avoid.These spoiled kids run In and out of the store, screaming, throwing things, breaking things, etc.Me and my family avoid this place now because you can't have a quiet cup of coffee there.Avoid this place, especially in summertime.

Atmosphere: 1

Food: 5

Service: 5

Amerasinghe I.K.

If you asked crossant stuffers filled with ham or pork. Always their toaster have been broken. Seems they refuse touching pork items. Also many in the staff don't consern dunkin

Service: 1

Michael Gorovoy

This store continues to mess up my orders. First time (holiday season) they screwed up my order of 'Christmas Blend' coffee that had a promotion on it, and entered it as some holiday latte that cost 4x as much. Second time (a week ago) I ordered a 'Cold Brew with Cold Foam' and an iced tea via app. They made two identical drinks that tasted like regular iced coffee with cold foam, and gave me attitude when I told them about it while making an iced tea for me. Finally, this morning I placed an online order for an 'Iced Coffee with Less Ice' and got the amount of ice in the picture below...

m

I wish I could ZERO stars. The milk was SPOILED and CURDLED.

Jennifer Bravo

Coffee at this DD is hit or miss. Sometimes it's spot on. Other times it's like "did I order this???" Staff is nice.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Hash Browns

Ed H.

It's Friday, March 10, 2023, 5:29pm. Someone's gotta keep an eye on the two employees running this place. Clowning around, joking around, laughing, and cursing up a storm. "F this!! Suck my D !!!" I asked them to watch their language. Why are they allowed to use this kind of language in front of customers. One guy is Alex. The other is a skinny guy.

Fully Sen

This is really a very bad place. The speed is slow, and mobile phone orders are not made. No service

Rachel Lee

Great location ? plenty of seats inside and outside. I'll go back.

Sharla Khargi

Staff were rude and seemed very unhappy to be there. Awful service!

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