The staff is great, but sadly the food is trash. Flavorless burger for $15. Go for the extra drive and go to Shake
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Tomatoes, Bacon Cheeseburger
Joe Shanley
The staff here is suddenly very rude and unprofessional. We got eye rolling responses, witnessed a manager arguing with a line cook in front of customers, and were flat out ignored when trying to get an incorrect order fixed. That order was also wrong twice.
We haven't had an issue here before and are really surprised with this terrible experience. At least the food was still good after they fixed it. EDIT: Nevermind! We both got sick off of it. Fun!
We won't be back to this location.
Atmosphere: 2
Food: 2
Service: 1
Leslie Miramon
Can’t even make a burger right , the instructions are right in front of you…..
Atmosphere: 3
Food: 5
Service: 3
Sebastian Espinel
A very low product for the price, not pleasant and not recommended at all.
Atmosphere: 2
Food: 1
Service: 1
Andy Gonzalez
Very unprofessional staff and service. I placed an Ubereats order today, 11/25/24 and ordered two hamburgers, fries, and two milkshakes. What a surprise I was met with when my uber eats courier handed me a bag with my items but instead of milkshakes I was given two bottled cokes. Extremely disappointed I wasn’t asked or adjusted item pricing.
Atmosphere: 1
Food: 4
Service: 1
Paul Morganstern
Great burger & Fry's 😍 filled p me belly.......try it you won't be disappointed...
Parking: 188st great food
Atmosphere: 3
Food: 5
Service: 4
Liss Ferreira
I frequent this location. 10/24/2024 9:15p.m. I am not greeted and crew behaved like I was not there. No “I’ll be with you in a moment” “no hello” apparently they don’t make milkshakes at 9:15 pm which is 45 minutes from closing time. Clearly this location is the type that closes the establishment on their terms.
Noomi Ra
Horrible expierence burger was burnt they didn’t ad my jalapeños gave me the wrong fries used the be a decent spot but the fell off
Food: 1
Woo Kim
Last 3 times I ordered I put ketchup packets on my delivery order but I received none. Train your workers please.
Hayden Smith
The food is amazing and the fries to.
The Cashier Jackie was super nice to me she was very friendly and The hamburger is really greasy and good the soda tastes fresher than any other fast food restaurant out there the peanuts are awesome and you can’t tell you don’t like five guys plus they are healthy and free
Awesome location and awesome franchise give the whole team a raise!
Wait-time for a little cheeseburger and little fries was 25 minutes, and the store wasn't busy. Fries came soft and flimsy. Burger was on point.
Atmosphere: 5
Food: 2
Service: 1
Eric Christensen
For fast food this is really good food. Hamburgers are fresh but a little greasy. Fries are also greasy but still some of the best fries I've ever eaten. The food is very expensive for what you get. Dining area is just open tables. No privacy, you can see and hear what everyone else is doing even up at the counter ordering their food. It feels like the waiting area at a public bus or train station. Best bet is to bring the food home. Be advised the grease will soak through the paper bags on to your car seat, may want to bring your own shopping bag. Despite the poor review, this place is worth going to at least once in your life. The food is really good.
Atmosphere: 2
Food: 4
Service: 4
Lois Cometa
Like the burger
Atmosphere: 3
Food: 4
Service: 3
Phillip Anthony Gornail
This is the closest one to me and I travel from southeast Queens over 20 minutes to get here. That should tell you all you need to know. Why do I say that? Because I literally have a thousand options before I get there and when I get the craving for a burger, ? the way I love it, & a milkshake ?... then I gotta go to this specific Five Guys. Just wish they still offered the coffee and malt flavors for the shakes. #LocalGem #theresthatfoodie
Parking: Park in the back and go in through the back door. Free lot for the shopping center. Metered parking on the street.
Kid-friendliness: Kids menu and everything is shareable. Also ask for crayons ?
The staff is great, but sadly the food is trash. Flavorless burger for $15. Go for the extra drive and go to Shake
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Tomatoes, Bacon Cheeseburger
The staff here is suddenly very rude and unprofessional. We got eye rolling responses, witnessed a manager arguing with a line cook in front of customers, and were flat out ignored when trying to get an incorrect order fixed. That order was also wrong twice.
We haven't had an issue here before and are really surprised with this terrible experience. At least the food was still good after they fixed it. EDIT: Nevermind! We both got sick off of it. Fun!
We won't be back to this location.
Atmosphere: 2
Food: 2
Service: 1
Can’t even make a burger right , the instructions are right in front of you…..
Atmosphere: 3
Food: 5
Service: 3
A very low product for the price, not pleasant and not recommended at all.
Atmosphere: 2
Food: 1
Service: 1
Very unprofessional staff and service. I placed an Ubereats order today, 11/25/24 and ordered two hamburgers, fries, and two milkshakes. What a surprise I was met with when my uber eats courier handed me a bag with my items but instead of milkshakes I was given two bottled cokes. Extremely disappointed I wasn’t asked or adjusted item pricing.
Atmosphere: 1
Food: 4
Service: 1
Great burger & Fry's 😍 filled p me belly.......try it you won't be disappointed...
Parking: 188st great food
Atmosphere: 3
Food: 5
Service: 4
I frequent this location. 10/24/2024 9:15p.m.
I am not greeted and crew behaved like I was not there. No “I’ll be with you in a moment” “no hello” apparently they don’t make milkshakes at 9:15 pm which is 45 minutes from closing time. Clearly this location is the type that closes the establishment on their terms.
Horrible expierence burger was burnt they didn’t ad my jalapeños gave me the wrong fries used the be a decent spot but the fell off
Food: 1
Last 3 times I ordered I put ketchup packets on my delivery order but I received none. Train your workers please.
The food is amazing and the fries to.
The Cashier Jackie was super nice to me she was very friendly and The hamburger is really greasy and good the soda tastes fresher than any other fast food restaurant out there the peanuts are awesome and you can’t tell you don’t like five guys plus they are healthy and free
Awesome location and awesome franchise give the whole team a raise!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good fast food. Good service
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Little Hamburger, Hamburger
Wait-time for a little cheeseburger and little fries was 25 minutes, and the store wasn't busy. Fries came soft and flimsy. Burger was on point.
Atmosphere: 5
Food: 2
Service: 1
For fast food this is really good food. Hamburgers are fresh but a little greasy. Fries are also greasy but still some of the best fries I've ever eaten. The food is very expensive for what you get.
Dining area is just open tables. No privacy, you can see and hear what everyone else is doing even up at the counter ordering their food. It feels like the waiting area at a public bus or train station. Best bet is to bring the food home. Be advised the grease will soak through the paper bags on to your car seat, may want to bring your own shopping bag.
Despite the poor review, this place is worth going to at least once in your life. The food is really good.
Atmosphere: 2
Food: 4
Service: 4
Like the burger
Atmosphere: 3
Food: 4
Service: 3
This is the closest one to me and I travel from southeast Queens over 20 minutes to get here. That should tell you all you need to know. Why do I say that? Because I literally have a thousand options before I get there and when I get the craving for a burger, ? the way I love it, & a milkshake ?... then I gotta go to this specific Five Guys. Just wish they still offered the coffee and malt flavors for the shakes. #LocalGem #theresthatfoodie
Parking: Park in the back and go in through the back door. Free lot for the shopping center. Metered parking on the street.
Kid-friendliness: Kids menu and everything is shareable. Also ask for crayons ?
Wheelchair accessibility: Sidewalk level doorways.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Fries, Bacon Cheeseburger, Pickles
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