OMG! This place is amazing! Love their Dubai Croissant and pistachio Croissant
Dolly Emilce antunez lezcano
The employees are very unpleasant and the service is not sweet at all . But te food y so good 😊
RIZVI AbulhasanAbulhasan
You really have awesome cakes n pastries..
But sad part is you need to bring in more smarter n faster people to serve the customers… Every time I visit I have to wait I min 2/3 customers you have at any given time but your employees are very very slow
They need to hurry up in serving customers..
Good food but if you don’t have good service You can’t run the show
Efi Zak
Very poor service, unpleasant and rude staff. It's a shame because product is good. I hope service will be improved.
nolan london
My sister lives out of state. She was nice enough to order me a cake for my birthday. She ordered it three weeks before the pick up date. (One day before my birthday) I picked it up as schedule. I opened it the next day. We used three slices. All three of us said it was horrible. The cake was spelled, it was dry. The frosting was rock hard a waste. Today is june fourth four days later, and they're saying I should have come in faster or called. I'm sorry I was celebrating my birthday and didn't make calling this place a priority. At the end of the day, they're refusing to give my sister back her money or even half of it. When my sister and the manager spoke and they agreed upon a pickup date 3 weeks after the phone. Call the cake should have at least been made the day before.I was scheduled to pick it up. If it was made like that, it still would have been fresh. For that reason, if I could give it less than one star, I would.
Flo Bo
our go-to for holidays, birthdays, and all celebrations. the rainbow cookies are a favorite, really everything they make is delicious.
Jimitry Torchon
Should of let randy do the Challenge
Simon Longbern
Taste was good nothing special but disappointed with the way they handle customers. they should learn some manners
Joe Sanchez
That’s a great place
Atmosphere: 5
Food: 5
Service: 5
Cathy Masiello (CatMazz)
This is the best Italian Bakery in all of NYC and that includes Arthur Ave bakeries in the BX, 18th Ave bakeries in BK and Vinieros on the LES. Everything here is incredible, a feast for the eyes and the stomach! service is excellent as well. You can't go wrong at Lulu's!
Kid-friendliness: Cupcakes and desserts especially for kids.
Employees are rude and disrespectful to patrons. The cake ordering process is complicated and they are not easy to work with. No cake ordering form or website available for ordering or reviewing cake and filling flavors. No price list or cake sizes list available. Was inside store trying to get information about ordering a cake and was told to go home and call for information!! Drove all the way here, 9 miles each way to be told call on the phone!! Employee was argumentative and raised her voice to me. Walked out without making any purchases due to the way I was addressed by employee. First time and last time I will ever step foot in this business.
Atmosphere: 2
Service: 1
Hanan K
Bad customer service
Atmosphere: 1
Food: 1
Service: 1
Faiza Addassi
Stay away from this bakery, they have the worst customer services ???They are awful ? ? I never seem careless people like them ? How about all the negative reviews before you need to admit it you have the worst customers services, and looking at your answers we can understand from where your employees get the nasty attitude
Lulus never disappoints. I buy all my cakes here for any occasion. The last cake I purchased the team did a phenomenal job! True artisanal cake and tastes amazing too! The owner always goes far and beyond to make sure every detail is done to perfection. Thank you again Lulus bakery for an amazing cake! It stole the show and my daughter loved it.
Atmosphere: 5
Food: 5
Service: 5
Gino Ventura
Always an amazing experience at Lulu’s bakery. Desserts, cakes and the specialty cakes are absolutely delicious and beautiful.
OMG! This place is amazing! Love their Dubai Croissant and pistachio Croissant
The employees are very unpleasant and the service is not sweet at all . But te food y so good 😊
You really have awesome cakes n pastries..
But sad part is you need to bring in more smarter n faster people to serve the customers…
Every time I visit I have to wait
I min 2/3 customers you have at any given time but your employees are very very slow
They need to hurry up in serving customers..
Good food but if you don’t have good service
You can’t run the show
Very poor service, unpleasant and rude staff. It's a shame because product is good. I hope service will be improved.
My sister lives out of state. She was nice enough to order me a cake for my birthday. She ordered it three weeks before the pick up date. (One day before my birthday) I picked it up as schedule. I opened it the next day. We used three slices. All three of us said it was horrible. The cake was spelled, it was dry. The frosting was rock hard a waste. Today is june fourth four days later, and they're saying I should have come in faster or called. I'm sorry I was celebrating my birthday and didn't make calling this place a priority. At the end of the day, they're refusing to give my sister back her money or even half of it. When my sister and the manager spoke and they agreed upon a pickup date 3 weeks after the phone. Call the cake should have at least been made the day before.I was scheduled to pick it up. If it was made like that, it still would have been fresh. For that reason, if I could give it less than one star, I would.
our go-to for holidays, birthdays, and all celebrations. the rainbow cookies are a favorite, really everything they make is delicious.
Should of let randy do the Challenge
Taste was good nothing special but disappointed with the way they handle customers.
they should learn some manners
That’s a great place
Atmosphere: 5
Food: 5
Service: 5
This is the best Italian Bakery in all of NYC and that includes Arthur Ave bakeries in the BX, 18th Ave bakeries in BK and Vinieros on the LES. Everything here is incredible, a feast for the eyes and the stomach! service is excellent as well. You can't go wrong at Lulu's!
Kid-friendliness: Cupcakes and desserts especially for kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cannoli Lobster Tail, Wedding Cake, Birthday Cake, Croissant, Lobster Tail, Tart, Assorted Cakes
Restaurantji Recommends
Employees are rude and disrespectful to patrons.
The cake ordering process is complicated and they are not easy to work with.
No cake ordering form or website available for ordering or reviewing cake and filling flavors.
No price list or cake sizes list available.
Was inside store trying to get information about ordering a cake and was told to go home and call for information!!
Drove all the way here, 9 miles each way to be told call on the phone!!
Employee was argumentative and raised her voice to me.
Walked out without making any purchases due to the way I was addressed by employee. First time and last time I will ever step foot in this business.
Atmosphere: 2
Service: 1
Bad customer service
Atmosphere: 1
Food: 1
Service: 1
Stay away from this bakery, they have the worst customer services ???They are awful ? ? I never seem careless people like them ?
How about all the negative reviews before you need to admit it you have the worst customers services, and looking at your answers we can understand from where your employees get the nasty attitude
Recommended dishes: Custom Cake, Bakery, Wedding Cake, Birthday Cake, Pastries, Assorted Cakes, Cupcake
Lulus never disappoints. I buy all my cakes here for any occasion. The last cake I purchased the team did a phenomenal job! True artisanal cake and tastes amazing too! The owner always goes far and beyond to make sure every detail is done to perfection. Thank you again Lulus bakery for an amazing cake! It stole the show and my daughter loved it.
Atmosphere: 5
Food: 5
Service: 5
Always an amazing experience at Lulu’s bakery. Desserts, cakes and the specialty cakes are absolutely delicious and beautiful.
Atmosphere: 5
Food: 5
Service: 5
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