I bounce around many Dunkins and this one has let me down quite a bit. It's so hit or miss, be it food/drink quality, service speed & friendliness or a combination of all elements. I sympathize with the crew during rush hours, yet even when it's dead most don't seem to care about the service they provide customers. Here's to improvement!
Atmosphere: 4
Food: 3
Service: 3
AMB
Thank you for the sugar
Atmosphere: 5
Food: 5
Service: 5
Kendall Long
Be advised.. This location operates on a FLEX SCHEDULE. Several times recently I have attempted to stop after 7PM. They might be inside with the doors locked or maybe not at all. The advertised hours don't seem to be accurate..
Atmosphere: 1
Food: 1
Service: 1
David Lippa
This was a great location. The donuts at this location were big .... they were alot bigger then the donuts in Rochester Ny. This location will definitely be my go to when visiting in Queensbury ny
Atmosphere: 5
Food: 5
Service: 5
Damien Hayes
I just left this location about 3 minutes ago and I am absolutely appalled by the behavior I just saw from the employees at this location. There was a person of color in the car in front of me, and as he pulled away and I pulled up, 2-3 young women and an elderly lady were all laughing, making jokes about him “taking her on a date to 7/11.” It’s absolutely disgusting for me to have to witness racist behavior when I’m just trying to get my morning coffee; which by the way is also almost as disgusting. There is a sign on their speaker that says “training in progress” well if your training is teaching your employees to be openly racist in front of paying customers, and serve them burnt coffee, all while not saying a word to the patron, then congratulations, you’re doing a great job!
Atmosphere: 1
Food: 1
Service: 1
Justin Trombley
Genuinely do not know how it takes 30 minutes to go through a drive through
Service: 1
Chelsey Safford
Dunkin products get 5 stars, but the service and the weight not so much.It depends on where you are but unfortunately they are all short staffed
Allan Burnham
Lobby closed i drive a big truck so I cannot fit thru drive thru. Walk inside deserve service too .I'll try again tomorrow
Joel Mackenzie
The young lady was nice and fast xo
Atmosphere: 5
Food: 5
Service: 5
V AA
Only gives select first responders free coffee Very disappointing
I love DD. But this place is under stuffed and slow. Need some improvements.
Atmosphere: 3
Food: 4
Service: 3
Mike Cicchinelli
Place has gone down hill. Orders completely wrong lattes taste like water. Bagels slapped together.
Atmosphere: 1
Food: 1
Service: 1
Dawn Testa
5 people working and no one at counter. Drive thru took 3x as long and coffee was not fresh. Tasted horrible
Atmosphere: 3
Service: 1
Michael Guynn
Average Dunkin. Unremarkable but reliable.
Atmosphere: 4
Food: 5
Service: 4
Sean Szabunka
This location is usually busy due to its location and most of the time I have a good experience. But the last time I went there were maybe 3 cars at the drive thru when I parked, and 1 customer ahead of me at the counter. By the time the guy ahead of me was even started to be helped, the last car I saw on the drive thru line was leaving the lot with their order. The fact that they pay more attention to drive thrus than people that walk in is kind of upsetting. But besides that, the coffee is usually good as well as the food. I suggest either taking the drive thru or order ahead.
I bounce around many Dunkins and this one has let me down quite a bit. It's so hit or miss, be it food/drink quality, service speed & friendliness or a combination of all elements. I sympathize with the crew during rush hours, yet even when it's dead most don't seem to care about the service they provide customers. Here's to improvement!
Atmosphere: 4
Food: 3
Service: 3
Thank you for the sugar
Atmosphere: 5
Food: 5
Service: 5
Be advised.. This location operates on a FLEX SCHEDULE. Several times recently I have attempted to stop after 7PM. They might be inside with the doors locked or maybe not at all. The advertised hours don't seem to be accurate..
Atmosphere: 1
Food: 1
Service: 1
This was a great location. The donuts at this location were big .... they were alot bigger then the donuts in Rochester Ny. This location will definitely be my go to when visiting in Queensbury ny
Atmosphere: 5
Food: 5
Service: 5
I just left this location about 3 minutes ago and I am absolutely appalled by the behavior I just saw from the employees at this location. There was a person of color in the car in front of me, and as he pulled away and I pulled up, 2-3 young women and an elderly lady were all laughing, making jokes about him “taking her on a date to 7/11.” It’s absolutely disgusting for me to have to witness racist behavior when I’m just trying to get my morning coffee; which by the way is also almost as disgusting. There is a sign on their speaker that says “training in progress” well if your training is teaching your employees to be openly racist in front of paying customers, and serve them burnt coffee, all while not saying a word to the patron, then congratulations, you’re doing a great job!
Atmosphere: 1
Food: 1
Service: 1
Genuinely do not know how it takes 30 minutes to go through a drive through
Service: 1
Dunkin products get 5 stars, but the service and the weight not so much.It depends on where you are but unfortunately they are all short staffed
Lobby closed i drive a big truck so I cannot fit thru drive thru. Walk inside deserve service too .I'll try again tomorrow
The young lady was nice and fast xo
Atmosphere: 5
Food: 5
Service: 5
Only gives select first responders free coffee Very disappointing
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I love DD. But this place is under stuffed and slow. Need some improvements.
Atmosphere: 3
Food: 4
Service: 3
Place has gone down hill. Orders completely wrong lattes taste like water. Bagels slapped together.
Atmosphere: 1
Food: 1
Service: 1
5 people working and no one at counter. Drive thru took 3x as long and coffee was not fresh. Tasted horrible
Atmosphere: 3
Service: 1
Average Dunkin. Unremarkable but reliable.
Atmosphere: 4
Food: 5
Service: 4
This location is usually busy due to its location and most of the time I have a good experience. But the last time I went there were maybe 3 cars at the drive thru when I parked, and 1 customer ahead of me at the counter. By the time the guy ahead of me was even started to be helped, the last car I saw on the drive thru line was leaving the lot with their order. The fact that they pay more attention to drive thrus than people that walk in is kind of upsetting. But besides that, the coffee is usually good as well as the food. I suggest either taking the drive thru or order ahead.
Atmosphere: 5
Food: 5
Service: 2
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