I love the changes they have made over the years and service was
Atmosphere: 5
Food: 5
Service: 5
Kayley Bacon
Poor food service. ordered just a burger nuggets and fries, waited 15 minutes and only got 3 fries with my order. Workers weren’t wearing gloves. Absolutely
Atmosphere: 1
Food: 1
Service: 1
Jessica Rosenzweig
I ordered a double cheeseburger meal with no pickles (allergic) with no salt (cant have salt) fries and a 4 piece mozzarella stick with buffalo sauce (marinara upsets my stomach) . Holley had taken my order through the drive thru tonight. I had to go back around because my fries tasted old and like they had salt on them and I also received marinara vs the buffalo sauce I had ordered for them. She argued that there was no salt on my fries but I politely asked if I could have new fries. I was told to pull around to the front. After waiting awhile I had left figuring if I couldn't eat the fries at least I had mozzarella sticks and the double cheeseburger to eat. I get home (I live 20 minutes away) and I have pickles on my burger. So I threw my whole dinner away. Will not be returning any time soon. The attitudes in the drive thru were unpleasant as it was. ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Cheeseburger
jeff watkins
Fast service and tasty.. cleanliness was fair but could use some fine tuning.
Atmosphere: 3
Food: 4
Service: 4
josh george
Megan was hot , should have asked for her #
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Chicken Nuggets
John Lindner
A that we ordered was terrible taste nothing like they used to be years ago, also the onion rings were terrible with rotten green onions inside when we have to spit them out if they tasted terrible , bring the old Whopper back the way you used to taste because now they're terrible tasting !
Atmosphere: 3
Food: 1
Service: 5
Dave Servati
Late night after the races the staff there were so nice food was fast and good and they're open a little bit later than their competitors which helped thanks gang!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Whopper, Chicken Nuggets
Tiger Woods
Excellent!
maria Rasmussen
Paid 2.79 for 12 french fries... When I asked the staff if they could do something about that they responded rudly with "we can't" . The place wasn't busy and it was really messy and disgusting inside. Chicken nuggets on the floor, wet/dirty tables and the high chairs for infants were sticker than ever as if they haven't been cleaned in MONTHS.
Atmosphere: 1
Food: 2
Service: 1
kristen taddeo
I was extremely disappointed at my visit there yesterday apparently this is the only Burger King who missed the motto "have it your way,you rule" I ordered a burger and asked them to add lettuce to it and was told NO they couldn't do that! I told them I was willing to pay a charge for it and was there wasn't even a button to add lettuce which I know is completely not true! Then they told me they weren't allowed to add lettuce.....what!
Gross ? Always regret greasy fatty food. Couldn't even finish it.
Food: 1
Service: 1
raptorrochester
This is the best BK in NY state. The manager is top notch and is focused on nothing but excellent customer service. His team are all motivated and want to be there. Everyone wears a smile and if you read my reviews, you'll understand the importance of that. BK Geneseo, take a bow. You ALL deserve it.
Allen Schultz
Manager, Tony... delivers top quality service and remembers his customers like a Professional. Best BK I've ever eaten in or at. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
HoneyGolds
Overall good experience here most days. Sure there is an occasional waits that people complain about, but they never look at the bigger picture they are running 2 drive-thru order lanes and it can be PACKED INSIDE. I believe they do the best here that they can. AMANDA has always been pleasant to speak too. Always gone the extra mile to double check with me about adding things to my order that I have forgotten about. Overall that I will say I have no complaints on the food!!
I love the changes they have made over the years and service was
Atmosphere: 5
Food: 5
Service: 5
Poor food service. ordered just a burger nuggets and fries, waited 15 minutes and only got 3 fries with my order. Workers weren’t wearing gloves. Absolutely
Atmosphere: 1
Food: 1
Service: 1
I ordered a double cheeseburger meal with no pickles (allergic) with no salt (cant have salt) fries and a 4 piece mozzarella stick with buffalo sauce (marinara upsets my stomach) . Holley had taken my order through the drive thru tonight. I had to go back around because my fries tasted old and like they had salt on them and I also received marinara vs the buffalo sauce I had ordered for them. She argued that there was no salt on my fries but I politely asked if I could have new fries. I was told to pull around to the front. After waiting awhile I had left figuring if I couldn't eat the fries at least I had mozzarella sticks and the double cheeseburger to eat. I get home (I live 20 minutes away) and I have pickles on my burger. So I threw my whole dinner away. Will not be returning any time soon. The attitudes in the drive thru were unpleasant as it was. ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Cheeseburger
Fast service and tasty.. cleanliness was fair but could use some fine tuning.
Atmosphere: 3
Food: 4
Service: 4
Megan was hot , should have asked for her #
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Chicken Nuggets
A that we ordered was terrible taste nothing like they used to be years ago, also the onion rings were terrible with rotten green onions inside when we have to spit them out if they tasted terrible , bring the old Whopper back the way you used to taste because now they're terrible tasting !
Atmosphere: 3
Food: 1
Service: 5
Late night after the races the staff there were so nice food was fast and good and they're open a little bit later than their competitors which helped thanks gang!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Whopper, Chicken Nuggets
Excellent!
Paid 2.79 for 12 french fries... When I asked the staff if they could do something about that they responded rudly with "we can't" . The place wasn't busy and it was really messy and disgusting inside. Chicken nuggets on the floor, wet/dirty tables and the high chairs for infants were sticker than ever as if they haven't been cleaned in MONTHS.
Atmosphere: 1
Food: 2
Service: 1
I was extremely disappointed at my visit there yesterday apparently this is the only Burger King who missed the motto "have it your way,you rule" I ordered a burger and asked them to add lettuce to it and was told NO they couldn't do that! I told them I was willing to pay a charge for it and was there wasn't even a button to add lettuce which I know is completely not true! Then they told me they weren't allowed to add lettuce.....what!
Restaurantji Recommends
Gross ? Always regret greasy fatty food. Couldn't even finish it.
Food: 1
Service: 1
This is the best BK in NY state. The manager is top notch and is focused on nothing but excellent customer service. His team are all motivated and want to be there. Everyone wears a smile and if you read my reviews, you'll understand the importance of that. BK Geneseo, take a bow. You ALL deserve it.
Manager, Tony... delivers top quality service and remembers his customers like a Professional. Best BK I've ever eaten in or at. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Overall good experience here most days. Sure there is an occasional waits that people complain about, but they never look at the bigger picture they are running 2 drive-thru order lanes and it can be PACKED INSIDE. I believe they do the best here that they can. AMANDA has always been pleasant to speak too. Always gone the extra mile to double check with me about adding things to my order that I have forgotten about. Overall that I will say I have no complaints on the food!!
Recommended dishes: Whopper, Double Quarter Pound King, Cheeseburger, Impossible Whopper, Double Whopper, Chicken Nuggets
Fantastic coffee. Stopped late one evening and made fresh coffee. Very pleasant experience.Vegetarian options: Veggie burger is great.
Atmosphere: 5
Food: 5
Service: 5