Dunkin'

4179 Lakeville Rd, Geneseo
(585) 243-0737

Recent Reviews

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P S

11/30/24 I normally enjoy the coffee here but on this day it was not that . Ordered three coffees totaling $19.35 . All three came out lukewarm at best . Sent it back to the unhappy girl at the window . Second time came out hot but they never put the flavoring into the coffees . I guess that was my punishment for complaining . Be careful of this Geneseo location as weekend staff are a problem . I plan to try Tim Hortons again .

Atmosphere: 3

Food: 1

Service: 1

Cory Conti

If you're going to charge $5 for coffee could you at least get it right

Rob G

A gas station Dunkin. Coffee there is lousy nowadays. Employees don't care about the job, and it shows.

Atmosphere: 1

Food: 1

Service: 3

Sabrina Dietz

I go to that dunkin in geneseo frequently due to I have had very minimal problems with my orders

Atmosphere: 5

Food: 5

Service: 5

Mary m

Went through the drive thru. The girl said Heller. Was rude as hell.

Atmosphere: 3

Food: 4

Service: 1

Katey Mance

I just had the worst customer service experience in my entire entire life today with this dunkin. We went thru the drive thru & told the person working the drive thru that we had a mobile order & she said “okay?” like in the rudest tone & i asked if i could make a seperate order & she mumbled “well that’s complicated to do things” like are you kidding me? It honestly made me laugh from how rude she was.

Atmosphere: 1

Food: 5

Service: 1

Tegan Lawrence

The slowest Dunkin in the area with the most unhappy staff. Sat in line for 10 minutes waiting on an iced cold brew I ordered ahead on the app that was watered down and no longer had any cold foam at the top.

Atmosphere: 2

Food: 3

Service: 1

Evelyn

The slowest Dunkin in the area with the most unhappy staff. Sat in line for 10 minutes waiting on an iced cold brew I ordered ahead on the app that was watered down and no longer had any cold foam at the top.

Atmosphere: 2

Food: 3

Service: 1

Jeff Crawford

We stopped for coffee in Geneseo, NY and it was all gooood. Clean restroom also!Nice place with gooood service and coffee and an Apple Fritter!

Atmosphere: 5

Food: 5

Service: 5

Mandy Downs

Staff was very friendly and the coffee was hot and delicious as well as the breakfast wraps. The store was very clean including the restrooms.

Atmosphere: 5

Food: 5

Service: 5

Luis Matos

Its a clean place with over priced coffee and breakfast items. Its still cheaper then starbucks with better quality then mcds. Its the middle of the pack kinda place.

Atmosphere: 3

Food: 3

Service: 3

Conner Guldenschuh (The_Schuhs)

Really like the atmosphere of the newer Dunkin's, the food is okay, but the coffee is really great.

Atmosphere: 5

Food: 3

Service: 4

Abigale Henderson

I got a large almond milk chai and it was filled enough for maybe a medium. Nearly 2 inches of room left in the cup and was very light. I asked about it and said it wasn’t filled and they said “it is full, the milk is just foamy.” There was literally 2 inches of empty room in the cup. It was nearly a $7 drink :/

Atmosphere: 3

Food: 2

Service: 2

Jimmy Ciro

Never been to a DD I didn't like.

Atmosphere: 5

Food: 5

Service: 5

Mr. Matthew Young

Do not carry items that are clearly on the web page. Disgusting bathrooms. Staff were unpleasant and unprofessional.

Atmosphere: 1

Food: 1

Service: 1

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