Exactly what you hope for when ordering pizza for the family. Great deals, especially when ordering off the deal lovers menu. (Less than $20 for a medium pizza and double breadsticks, yes please) I've had nothing but great experiences when ordering here. The one time an item was missing from my order, the manager gave me multiple options to resolve. I opted for a credit towards my next order, but could have gotten a refund if I wanted. I just appreciated them offering multiple solutions for me.
I have no doubts that if people simply reached out to the manager instead of leaving bad reviews, that they would be satisfied with the outcome. Thank you to the entire Geneseo Pizza hut staff for always being kind, welcoming, and for making my family dinner when I don't feel like cooking!
Atmosphere: 5
Food: 5
Service: 5
Amy George
Best freakin pizza I’ve ever put in my mouth. Would go to war for this pizza and the awesome service
Atmosphere: 5
Food: 5
Service: 5
Netduelist .Seven
Pizza hut lost its way.pizza hut used to be amazing. But the pizza was barely cooked and it was like a frozen pizza reheated. Medium wings had no zest to them and the pizza was so dry like they were reheated or frozen. Pizza had no cheese pull it was solid on top not even cheesy. Also paid 75 cents for sauce we never got. What a rip off.. What happened to pizza hut. Wasted 100 dollars on stuff we could have made ourselves and better.
Atmosphere: 1
Food: 1
Service: 1
Tina Torregiano
This was probably the best pizza experience I've had in a long time. It actually looked and tasted like someone put care into the order. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Jill H
BF and I had been talking about Pizza hut and then I spotted this one near Wegmans. Ordered us a couple of personal pan pizza deals (great value!) and headed home with them. Was about half an hour and they were still hot and delicious, just the way we remember them. Next time I'm out this way, we'll be back!
Atmosphere: 4
Food: 5
Service: 5
Thomas Lyon
Pizza Hut, what on earth happened to you? Nostalgia brought me through your doors, but regret walked me back out. Let’s start with the pizza—or rather, the sad, doughy excuse for one. I ordered a pan pizza, expecting that thick, golden crust with buttery goodness you used to be known for. Instead, I got something that barely qualifies as food. The crust wasn’t more than half an inch thick, and only around the edges, as if they’d completely given up halfway through making it. The middle? Flat, soggy, and undercooked. It honestly looked like it lost a fight with the oven.
As if that weren’t bad enough, the service (if you can call it that) was downright insulting. The front counter was manned by someone who clearly couldn’t have cared less if they tried. This guy looked like he’d rolled straight out of bed into the grease trap and decided personal hygiene was optional for the evening shift. He barely acknowledged me, let alone tried to mask the contempt he seemed to have for the unfortunate souls picking up orders.
And the cherry on top of this disaster? A “tip” option for carryout. Excuse me? You want a tip for handing me a box? A box containing something that could have been a Wegmans frozen pizza—at least those are cooked properly. Fifty dollars for this nonsense. Fifty. For what amounted to an overpriced science experiment gone wrong.
Bottom line: If you’re looking for nostalgia, you won’t find it here. You’ll find bad pizza, apathetic service, and a lingering sense that your hard-earned money could’ve been better spent literally anywhere else. Never again, Pizza Hut. Never again.
Atmosphere: 1
Food: 1
Service: 1
Haley Myers
The pizza and cheese sticks i ordered were amazing! Best service and food you can get!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheese Sticks, Traditional Wings, Triple Chocolate Brownie, Buffalo Chicken Pizza, Chicken Bacon Parmesan Melt, Buffalo Chicken Melt, Pepperoni Lover's Pizza, Bacon Cheddar Cheese Sticks, Personal Pan Pizza, Boneless Wings, Veggie Lover's Pizza, Personal Pan Pizza \u0026 Side, Supreme Pizza
Matthew Barber
Very good
Atmosphere: 5
Food: 5
Service: 5
Jake
I ordered 2 pan pizzas & I go home to eat them I bite into my pizza and I can tell right away there’s no sauce on the pizza so I ask my grandpa do you got pizza sauce on yours and he said “barley any” how do you make a pizza without sauce or forget the sauce? The fry’s were under cooked and same thing with the wings.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: 2 Liter Dr Pepper
Jacob Crocker
Completely messed up my order. I order a regular crust pizza and I get a thin crust! My cheese sticks had a single cut down the middle, guess I have to eat a slab of cheese bread! I get an 8 dollar cookie and it's burnt! Unbelievable! I've never had to pay for such a terrible experience!
Geneseo location. 2 lg.pizzas.10 piece cheesy bread sticks.very skimpy on pizza sauce and cheese on dry side.bread sticks where extremely narrow that was weird. never had bad meal from there til now. almost $60.for meal.plus I live 45 miles away so not like I could bring it back!!extremely disappointed
Atmosphere: 2
Food: 2
Service: 2
Kira Cromp
Everything was delicious! We had a large order and it was ready in less than 20 mins. Great service and no complaints!
Atmosphere: 5
Food: 5
Service: 5
Tom Brown
Pepperoni pizza was great, just like the old days ...meat lovers pizza was very undercooked. Middle was super soft/doughy and cheese not even melted. Live 45 minutes away so stuck with it.
Atmosphere: 4
Food: 2
Service: 4
Mandy Hawkins
While I did not eat here I went to Wegmans next door got pizza and went outside to eat. If you like to eat in cigarette smoke then you are ok here if not you might want to get on your way like we did. The workers were very dirty and quite nasty and rude
Exactly what you hope for when ordering pizza for the family. Great deals, especially when ordering off the deal lovers menu. (Less than $20 for a medium pizza and double breadsticks, yes please) I've had nothing but great experiences when ordering here. The one time an item was missing from my order, the manager gave me multiple options to resolve. I opted for a credit towards my next order, but could have gotten a refund if I wanted. I just appreciated them offering multiple solutions for me.
I have no doubts that if people simply reached out to the manager instead of leaving bad reviews, that they would be satisfied with the outcome. Thank you to the entire Geneseo Pizza hut staff for always being kind, welcoming, and for making my family dinner when I don't feel like cooking!
Atmosphere: 5
Food: 5
Service: 5
Best freakin pizza I’ve ever put in my mouth. Would go to war for this pizza and the awesome service
Atmosphere: 5
Food: 5
Service: 5
Pizza hut lost its way.pizza hut used to be amazing. But the pizza was barely cooked and it was like a frozen pizza reheated. Medium wings had no zest to them and the pizza was so dry like they were reheated or frozen. Pizza had no cheese pull it was solid on top not even cheesy. Also paid 75 cents for sauce we never got. What a rip off.. What happened to pizza hut. Wasted 100 dollars on stuff we could have made ourselves and better.
Atmosphere: 1
Food: 1
Service: 1
This was probably the best pizza experience I've had in a long time. It actually looked and tasted like someone put care into the order. Thank you!
Atmosphere: 5
Food: 5
Service: 5
BF and I had been talking about Pizza hut and then I spotted this one near Wegmans. Ordered us a couple of personal pan pizza deals (great value!) and headed home with them. Was about half an hour and they were still hot and delicious, just the way we remember them. Next time I'm out this way, we'll be back!
Atmosphere: 4
Food: 5
Service: 5
Pizza Hut, what on earth happened to you? Nostalgia brought me through your doors, but regret walked me back out. Let’s start with the pizza—or rather, the sad, doughy excuse for one. I ordered a pan pizza, expecting that thick, golden crust with buttery goodness you used to be known for. Instead, I got something that barely qualifies as food. The crust wasn’t more than half an inch thick, and only around the edges, as if they’d completely given up halfway through making it. The middle? Flat, soggy, and undercooked. It honestly looked like it lost a fight with the oven.
As if that weren’t bad enough, the service (if you can call it that) was downright insulting. The front counter was manned by someone who clearly couldn’t have cared less if they tried. This guy looked like he’d rolled straight out of bed into the grease trap and decided personal hygiene was optional for the evening shift. He barely acknowledged me, let alone tried to mask the contempt he seemed to have for the unfortunate souls picking up orders.
And the cherry on top of this disaster? A “tip” option for carryout. Excuse me? You want a tip for handing me a box? A box containing something that could have been a Wegmans frozen pizza—at least those are cooked properly. Fifty dollars for this nonsense. Fifty. For what amounted to an overpriced science experiment gone wrong.
Bottom line: If you’re looking for nostalgia, you won’t find it here. You’ll find bad pizza, apathetic service, and a lingering sense that your hard-earned money could’ve been better spent literally anywhere else. Never again, Pizza Hut. Never again.
Atmosphere: 1
Food: 1
Service: 1
The pizza and cheese sticks i ordered were amazing! Best service and food you can get!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheese Sticks, Traditional Wings, Triple Chocolate Brownie, Buffalo Chicken Pizza, Chicken Bacon Parmesan Melt, Buffalo Chicken Melt, Pepperoni Lover's Pizza, Bacon Cheddar Cheese Sticks, Personal Pan Pizza, Boneless Wings, Veggie Lover's Pizza, Personal Pan Pizza \u0026 Side, Supreme Pizza
Very good
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 pan pizzas & I go home to eat them I bite into my pizza and I can tell right away there’s no sauce on the pizza so I ask my grandpa do you got pizza sauce on yours and he said “barley any” how do you make a pizza without sauce or forget the sauce? The fry’s were under cooked and same thing with the wings.
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: 2 Liter Dr Pepper
Completely messed up my order. I order a regular crust pizza and I get a thin crust! My cheese sticks had a single cut down the middle, guess I have to eat a slab of cheese bread! I get an 8 dollar cookie and it's burnt! Unbelievable! I've never had to pay for such a terrible experience!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Geneseo location. 2 lg.pizzas.10 piece cheesy bread sticks.very skimpy on pizza sauce and cheese on dry side.bread sticks where extremely narrow that was weird. never had bad meal from there til now. almost $60.for meal.plus I live 45 miles away so not like I could bring it back!!extremely disappointed
Atmosphere: 2
Food: 2
Service: 2
Everything was delicious! We had a large order and it was ready in less than 20 mins. Great service and no complaints!
Atmosphere: 5
Food: 5
Service: 5
Pepperoni pizza was great, just like the old days ...meat lovers pizza was very undercooked. Middle was super soft/doughy and cheese not even melted. Live 45 minutes away so stuck with it.
Atmosphere: 4
Food: 2
Service: 4
While I did not eat here I went to Wegmans next door got pizza and went outside to eat. If you like to eat in cigarette smoke then you are ok here if not you might want to get on your way like we did. The workers were very dirty and quite nasty and rude
Atmosphere: 1
Service: 1
Drive about an hour to go here for the pizza.
Atmosphere: 5
Food: 5
Service: 5
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