Subway

4235 Veteran Dr, Geneseo
(585) 243-2610

Recent Reviews

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David Fenn

Went to go order and the lady had a headphone in and was rude, rolling her eyes and making a face at my wife when she was trying to figure out what the kids were gonna eat. Immediately left after that, didn't even get the bread on the counter. Forgot why we don't come to this one as they are contently rude.

Atmosphere: 1

Service: 1

Avion Murch

I ordered online twice. First time I ordered I wanted cookies and they had none, the staff present gave me dirty looks and acted like they didn't wanna be there whatsoever the whole time, did recieve refund for the cookies so I wasn't too upset. The second time I ordered an Auntie Anne's Pretzel which they said they haven't had in months, however it's still featured on their menu online. (Literally just disable it from online orders, it's not hard, other subways have things disabled as well so It's obviously an option.) I requested a refund and the employee said I'd have to do it online, (Also makes no sense cuz the time prior the employee said they could refund in store, I just had to get it in cash) which I've tried twice and just got the same response:
"Dear Avion Murch
I want to take a moment to thank you for contacting me and sharing your feedback regarding your recent Subway® experience.

At Subway, we often promote different products in new, creative ways in order to keep things fresh and appeal across the broad spectrum of our loyal customers. I appreciate your feedback and the time you took to share your point of view.

Thank you for being a loyal Subway® customer and we look forward to serving you again in the future.

Mohammed Azam
Owner"
So now I'm down $3 which some might say "It's just $3" and you're exactly right. If it's just $3 why can't a huge company like Subway refund me the $3 for my Auntie Anne's Pretzel that I never received. And thanks to that, I will not be ordering at another Subway forever, so that $3 that I never got back, lost you hundreds you had to gain. (Cuz I did enjoy Subway, the food was good and I ate there frequently when I served in the military)
So thank you Subway, I hope you enjoy losing a loyal customer over $3. :)

Atmosphere: 1

Food: 1

Service: 1

Michael M

Absolutely disgusted. Made a large pickup order for several sandwiches. Couldn't make it in to pick these up so I rescheduled online for another day as well as called the store to confirm. Was told everything was fine. Called today 3/18 around 1:30pm and I was told being that I didn't pick the sandwiches up they were thrown away which was a lie. I have an aunt that works at this Walmart and was working yesterday and SAW an employee taking the sandwiches home. WOW! How desperate and pathetic are you that you'd take someone else's sandwiches that they paid for?

I'll call tomorrow and speak with management and if the issue is resolved I'll change my review but I doubt it will be resolved as the employee I spoke with today at subway was EXTREMELY rude and I doubt they'd be that way if management had any say in the matter.

Atmosphere: 1

Food: 1

Service: 1

Deep Singh

They don’t have veggi patty no have any option for vegitrains

Chelsie Fingland

I was waiting at the register for 5 to 8 minutes. Sidney came from the back of the kitchen, walking out with an earbud in her ear and she was on her phone. I know Subway is not a 5 star restaurant, but give me a break. Then on top of it the warmer is broken. If I could give this a 0 rating I definitely would.

Atmosphere: 1

Food: 1

Service: 1

Rosalina Ferrell

There’s a worker named Terri or something and she usually works in the mornings. She is really rude whenever I want to get a sub. I don’t like her attitude and her costumer service but all the other employees are super nice! So I would recommend not going to subway in the mornings maybe more towards the afternoon. Other than Terri, this subway is great!!

funinthesun03_11

New menu is exciting. Fresh veggies, meats and cheese. My cousins had the flat bread...I'll have to try it next time. There 138 characters

William Elliott

Quick and easy in Walmart.

Joseph Rivera

Not really a fan.

Elizabeth B

There's a lady named Terri that works there (usually mornings) and the way she goes about asking questions is rude. I had 2 subs made and she asks me "will you need more subs after this one?" . It wasn't asked nicely, more sarcasm and jokingly. But what gets me with her every time is when I get a breakfast sub, I like veggies on mine. She'll ask if you want salt, pepper or hot sauce. No! I want veggies on mine and once you say that, her response back is "oh you know this a breakfast sub, when some people order they forget that they're doing a breakfast one".Oh you're right, I forgot what time of day it was! Stupid me, no, I know what time of day it is and know what I'm putting on MY sub. I also know that she needs to go. She's rude.

JustinSkel1906 Extra

Every time I have gotten a sub for our family, which is quite often, the bread is hard and way over cooked.

TeamROC

Great Subway location serving all the standards you'd expect at any Subway. In addition, parking is ample, and very close to the entryway. Staff is friendly and keeps things moving even when things get busy during the lunch hour.

Elizabeth

There's a lady named Terri that works there (usually mornings) and the way she goes about asking questions is rude. I had 2 subs made and she asks me "will you need more subs after this one?" . It wasn't asked nicely, more sarcasm and jokingly. But what gets me with her every time is when I get a breakfast sub, I like veggies on mine. She'll ask if you want salt, pepper or hot sauce. No! I want veggies on mine and once you say that, her response back is "oh you know this a breakfast sub, when some people order they forget that they're doing a breakfast one".

Kandy

Good subs, friendly staff. Always say hi when you walk in. Food is fresh

Dean McEneany

For the most part it is good

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