Typical fare. Good friendly employees. An eat in restaurant.
Atmosphere: 5
Food: 5
Service: 5
Steven Pritchard
The counter person was very personable and eager to help with my needs as I had asked car full of family. They separated all orders so it was easy to feed them on the ride. Food was hot and good
Atmosphere: 5
Food: 5
Service: 5
Matt C
We waited more than 1 hour in the drive through. I don’t know how this place is open
Atmosphere: 1
Service: 1
handyt butler
Drive through takes way too long. Never seen a Taco Bell this bad with customer service. Won’t be going back.
Atmosphere: 2
Food: 3
Service: 1
Luna Freeman
PLEASE elaborate this in trainings for all vegetarians sake. When asking for beans subbed for beef on literally ANY item, 50% of the time the person taking my order rings it up as “ADD” beans instead of “SUB” beans. I’m so sick of having to check my food every time in the drive through and the one time I take a gamble and drive off, I’m eating a Crunchwrap with beef on it and getting sick. Really frustrated with this reoccurring issue.
Atmosphere: 4
Food: 1
Service: 1
Pamela DiNicola formerly Smith
My husband and I love this combination of the Taco Bell and the KFC. I ordered from one he ordered from the other. He got the famous bowl and it was not as much food as usual and it was all mushy. I got a hard shell taco because. (I forgot to ask for a soft shell) and the taco shell was broken in three spots and so it was a mess. ALL THE REST OF THE FOOD WAS GREAT. We had a take out order. The girl that took our order was very impatient. We will definitely go again.
Food: 4
Service: 4
uglyerik
Still feeling the aftermath
Atmosphere: 3
Food: 3
Service: 4
Jackie Forys
You are better off ordering at the drive up It is very slow when dining in The food is consistent
Atmosphere: 4
Food: 4
Service: 4
Shaun Gilbert
Terrible service and they get your order wrong despite the fact you provide clear instructions. For $40 you can get better service and your food exactly as you ordered it.
Atmosphere: 1
Food: 1
Service: 1
Samantha Schultz
Depending on if you go during the day it's pretty fast and friendly service If go after their lobby closes its horrible wait time
Genuinely awful. Employees were dismissive and weird. Got a quesadilla and it wasn’t cooked at all, tortilla wasn’t even warm. Did they forget to cook it? Restaurant was clean enough.
Atmosphere: 3
Food: 1
Service: 2
Lori Stewart
I'm a door dasher, I came to taco bell in geneseo ny yesterday and was treated with the worst service from the manager. I was told that door dashers get their food last. I waited for a half hour and they would not make the order for my customer. Then I let them know that I was reporting this behavior. And the manager threw the bag of food at me. My customer, paid in advance, had a little child at home, waiting for her lunch, and should be treated with more respect, than what that manager gave her. I was apauled and saddened to think , THIS IS THE WORLD WR LIVE IN. this manager should be setting an example not only to her customers, but her employees. She at this point, in my eyes should be reprimanded, or fired. I will back my customers fully and will not be treated or let them be treated in this manner.
Katie Muntz
Waited in the drive thru for almost 40 mins and when I called inside they said they were extremely busy. Ended up leaving 10 mins later and when I passed by the inside was completely empty.
Atmosphere: 1
Food: 1
Service: 1
Trevor L
Got probably the worst food i’ve ever received from a taco bell with none of the substitutions i asked for. Tried to call 4x and either nobody answered or was hung up on
Atmosphere: 1
Food: 1
Service: 1
Holly Naused
Cashier was super helpful and friendly. Kids adored her. Food was a little overdone and dry but service was quick enough to let you know your food was made before you got there. Tables were clean and atmosphere was quiet, bathroom was clean and all functioned as it should.
Typical fare. Good friendly employees. An eat in restaurant.
Atmosphere: 5
Food: 5
Service: 5
The counter person was very personable and eager to help with my needs as I had asked car full of family. They separated all orders so it was easy to feed them on the ride. Food was hot and good
Atmosphere: 5
Food: 5
Service: 5
We waited more than 1 hour in the drive through. I don’t know how this place is open
Atmosphere: 1
Service: 1
Drive through takes way too long. Never seen a Taco Bell this bad with customer service. Won’t be going back.
Atmosphere: 2
Food: 3
Service: 1
PLEASE elaborate this in trainings for all vegetarians sake. When asking for beans subbed for beef on literally ANY item, 50% of the time the person taking my order rings it up as “ADD” beans instead of “SUB” beans. I’m so sick of having to check my food every time in the drive through and the one time I take a gamble and drive off, I’m eating a Crunchwrap with beef on it and getting sick. Really frustrated with this reoccurring issue.
Atmosphere: 4
Food: 1
Service: 1
My husband and I love this combination of the Taco Bell and the KFC. I ordered from one he ordered from the other. He got the famous bowl and it was not as much food as usual and it was all mushy. I got a hard shell taco because. (I forgot to ask for a soft shell) and the taco shell was broken in three spots and so it was a mess. ALL THE REST OF THE FOOD WAS GREAT. We had a take out order. The girl that took our order was very impatient. We will definitely go again.
Food: 4
Service: 4
Still feeling the aftermath
Atmosphere: 3
Food: 3
Service: 4
You are better off ordering at the drive up
It is very slow when dining in
The food is consistent
Atmosphere: 4
Food: 4
Service: 4
Terrible service and they get your order wrong despite the fact you provide clear instructions. For $40 you can get better service and your food exactly as you ordered it.
Atmosphere: 1
Food: 1
Service: 1
Depending on if you go during the day it's pretty fast and friendly service If go after their lobby closes its horrible wait time
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Genuinely awful. Employees were dismissive and weird. Got a quesadilla and it wasn’t cooked at all, tortilla wasn’t even warm. Did they forget to cook it? Restaurant was clean enough.
Atmosphere: 3
Food: 1
Service: 2
I'm a door dasher, I came to taco bell in geneseo ny yesterday and was treated with the worst service from the manager. I was told that door dashers get their food last. I waited for a half hour and they would not make the order for my customer. Then I let them know that I was reporting this behavior. And the manager threw the bag of food at me. My customer, paid in advance, had a little child at home, waiting for her lunch, and should be treated with more respect, than what that manager gave her. I was apauled and saddened to think , THIS IS THE WORLD WR LIVE IN. this manager should be setting an example not only to her customers, but her employees. She at this point, in my eyes should be reprimanded, or fired. I will back my customers fully and will not be treated or let them be treated in this manner.
Waited in the drive thru for almost 40 mins and when I called inside they said they were extremely busy. Ended up leaving 10 mins later and when I passed by the inside was completely empty.
Atmosphere: 1
Food: 1
Service: 1
Got probably the worst food i’ve ever received from a taco bell with none of the substitutions i asked for. Tried to call 4x and either nobody answered or was hung up on
Atmosphere: 1
Food: 1
Service: 1
Cashier was super helpful and friendly. Kids adored her. Food was a little overdone and dry but service was quick enough to let you know your food was made before you got there. Tables were clean and atmosphere was quiet, bathroom was clean and all functioned as it should.
Atmosphere: 4
Food: 3
Service: 5
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