We're always waiting long times for ordering either in store or drive through..... just left didnt even get food 🙃
Atmosphere: 1
Service: 1
Darcy Brenner
Fast food the best
Atmosphere: 4
Food: 5
Service: 5
Andy Patterson
Had a baconater today it was so well made
Atmosphere: 5
Food: 5
Service: 5
Eric Elliott
The doors were locked during dining hours no one was answering the drive threw. I had to cancel my online e order and go without eating before I started my shift at work. This place has gone way down hill between long waits cold food and inaccurate orders it's a surprise that this location’s even still open. I made a review on the app and was supposed to be contacted about my experience and never was.
Atmosphere: 1
Food: 1
Service: 1
Jewell Hubbard
Sometimes when I get a burger it has nasty shredded lettuce, only reason I come is for the leaf lettuce....if im going to pay more, you better have quality ingredients
Atmosphere: 3
Food: 3
Service: 2
Hannah Emerson
Very good lunch fast and clean place
Atmosphere: 5
Food: 5
Service: 5
Colby Sharp
Horrible service, stood in the lobby for 15 minutes, got looked at multiple times, and didn't get served, the store was at least cleaned, got told that someone would be with us, and continuously got looked at and stood there for another 10 minutes, horrible experience, would not recommend, step your stuff up Wendys
Atmosphere: 2
Reapz Beepz
Every time I come here, this place messes my order up in one way or another, From forgetting $15 Burgers to Undercooking the food, and everything in between. I'm generally a nice person, never Karen the people handling your food, but this place is out of control, nothing but immature children working, in desperate need of a chaperone...This used to be my favorite spot to eat but it seems like since 2020 (Covid) It has gone down hill...I continue to try to give them the benefit of the doubt, but Ive ordered from here 4 times in the last month and half, and they are 0 for 4...
Atmosphere: 2
Food: 1
Service: 1
Mitch Valentine
Went to Wendy’s Geneseo on Lakeville Rd on Sunday August 31 at 11:10 . They said only nuggets and fries . Still 50 minutes before close .
Jane Folts
The restaurant was dirty. Floors needed to be swept, very old dirt and crud under the booths.One bathroom stall was clogged with toilet paper, the other had a dirty diaper on the floor. Haven’t stopped at this Wendy’s in awhile, was very disappointed.
We visited on a Thursday early afternoon. We went through the drive-thu. We were 4th in line. 20 mins later, and 1 person giving up and leaving the line up, we our order was taken. The person taking the order, apologize for the long wait and stating they were short staffed. The wait for the food was short. The food was hot and delicious. So much for fast food. I hope management can solve the staffing issue.
Atmosphere: 2
Food: 4
Service: 2
George Foote
Against my better judgment, my wife and I stopped a few days ago. The air conditioning didn't seem to be working and none of the ordering system or cash registers were working either, cars were backed up at the drive thru, we waiting behind a guy that just wanted lemonade for his wife in the car. They made him wait, why could've they just take his money! After about 15 minutes they finally took his money and he went to the beverage machine and no lemonade. My wife did get a frosty, but I left without ordering. This is my last time there, why are other Wendy's locations good and this one never is. It seems like all the fast food places in Geneseo have gone to crap since Covid.
Atmosphere: 1
Food: 1
Service: 1
Megan Savage
These customer service guys would not take my order seriously. Asking for glaze on my burger is not a difficult request and shouldn’t have been encountered with hostile attitude regarding the time and effort it would take to glaze it. Unbelievable!
Atmosphere: 1
Food: 1
Service: 1
Leven Rex
This Wendy's sucks. The food is always awful, overcooked, undercooked, cold. Idk if I've gotten anything good here. Service always takes forever, your always waiting 20mins parked for them to bring your food out even if you order ahead of time using the app. The people working there are usually respectful and nice, or high lol. It's either management or the franchise dragging this one down but it's awful.
Atmosphere: 1
Food: 1
Service: 2
Amelia Saverino
Best place ever, is open til closed. Definitely will go again. 100% satisfied.
We're always waiting long times for ordering either in store or drive through..... just left didnt even get food 🙃
Atmosphere: 1
Service: 1
Fast food the best
Atmosphere: 4
Food: 5
Service: 5
Had a baconater today it was so well made
Atmosphere: 5
Food: 5
Service: 5
The doors were locked during dining hours no one was answering the drive threw. I had to cancel my online e order and go without eating before I started my shift at work. This place has gone way down hill between long waits cold food and inaccurate orders it's a surprise that this location’s even still open. I made a review on the app and was supposed to be contacted about my experience and never was.
Atmosphere: 1
Food: 1
Service: 1
Sometimes when I get a burger it has nasty shredded lettuce, only reason I come is for the leaf lettuce....if im going to pay more, you better have quality ingredients
Atmosphere: 3
Food: 3
Service: 2
Very good lunch fast and clean place
Atmosphere: 5
Food: 5
Service: 5
Horrible service, stood in the lobby for 15 minutes, got looked at multiple times, and didn't get served, the store was at least cleaned, got told that someone would be with us, and continuously got looked at and stood there for another 10 minutes, horrible experience, would not recommend, step your stuff up Wendys
Atmosphere: 2
Every time I come here, this place messes my order up in one way or another, From forgetting $15 Burgers to Undercooking the food, and everything in between. I'm generally a nice person, never Karen the people handling your food, but this place is out of control, nothing but immature children working, in desperate need of a chaperone...This used to be my favorite spot to eat but it seems like since 2020 (Covid) It has gone down hill...I continue to try to give them the benefit of the doubt, but Ive ordered from here 4 times in the last month and half, and they are 0 for 4...
Atmosphere: 2
Food: 1
Service: 1
Went to Wendy’s Geneseo on Lakeville Rd on Sunday August 31 at 11:10 . They said only nuggets and fries . Still 50 minutes before close .
The restaurant was dirty. Floors needed to be swept, very old dirt and crud under the booths.One bathroom stall was clogged with toilet paper, the other had a dirty diaper on the floor. Haven’t stopped at this Wendy’s in awhile, was very disappointed.
Restaurantji Recommends
We visited on a Thursday early afternoon. We went through the drive-thu. We were 4th in line. 20 mins later, and 1 person giving up and leaving the line up, we our order was taken. The person taking the order, apologize for the long wait and stating they were short staffed. The wait for the food was short. The food was hot and delicious. So much for fast food.
I hope management can solve the staffing issue.
Atmosphere: 2
Food: 4
Service: 2
Against my better judgment, my wife and I stopped a few days ago. The air conditioning didn't seem to be working and none of the ordering system or cash registers were working either, cars were backed up at the drive thru, we waiting behind a guy that just wanted lemonade for his wife in the car. They made him wait, why could've they just take his money! After about 15 minutes they finally took his money and he went to the beverage machine and no lemonade. My wife did get a frosty, but I left without ordering. This is my last time there, why are other Wendy's locations good and this one never is. It seems like all the fast food places in Geneseo have gone to crap since Covid.
Atmosphere: 1
Food: 1
Service: 1
These customer service guys would not take my order seriously. Asking for glaze on my burger is not a difficult request and shouldn’t have been encountered with hostile attitude regarding the time and effort it would take to glaze it. Unbelievable!
Atmosphere: 1
Food: 1
Service: 1
This Wendy's sucks. The food is always awful, overcooked, undercooked, cold. Idk if I've gotten anything good here. Service always takes forever, your always waiting 20mins parked for them to bring your food out even if you order ahead of time using the app. The people working there are usually respectful and nice, or high lol. It's either management or the franchise dragging this one down but it's awful.
Atmosphere: 1
Food: 1
Service: 2
Best place ever, is open til closed. Definitely will go again. 100% satisfied.
Atmosphere: 5
Food: 5
Service: 5
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