Dunkin'
55 Crosspoint Pkwy Suite 100, Getzville
(716) 276-3878
Recent Reviews
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Came to this Dunkin Donuts apparently it’s open 24 hours a day. Yeah right. So disappointed wanted my dunk latte so bad.
Atmosphere: 1
Food: 1
Service: 1
Location was okay. Food had a fake aspect to it. Only thing freshly made was the coffee. I will not be back. But I do suggest make your opinion. Even though I was there b4 and drive thru. She had me waiting for 5 cars b4 she took my order.
Atmosphere: 3
Food: 2
Service: 3
So I still do like this location but two things.
One: The tip jar.
Two: If you're going to have a tip jar, please make sure you're not messing up orders or not heating up foods that should be.
Awesome place 😄, neat and clean, then good caring.
Atmosphere: 5
Food: 5
Service: 5
I go here almost every morning and lately the coffee has been really bad. 9 times out of 10 the coffee tastes watered down. I don’t understand how when you tell them exactly what you want in them. I love my coffee and look forward to it so much when it’s done correctly and tasted amazing. I’m done paying for the inconsistent results. It’s not worth it.
I go to dunkin every morning on my 15 minute break to get coffee, I have never had an issue. Today I realized there was a dunkin closer to my job, which was this one.
To say I was disappointed is a huge understatement. I ordered a medium latte with hazelnut, coconut, and oatmilk. It tasted like plain oatmilk and had coffee grounds in it?! (I have attached pictures).
My boyfriend ordered a large chai tea latte that had 90% syrup in it. I tried his and even spit it out.
I am very disappointed in my experience and I have never had a bad one until today.
Slowest dunkin I have ever been to. Faster to get a sit down breakfast than this location. Coming from Massachusetts where dunkin started this is a disgrace to the franchise.
Atmosphere: 2
Food: 2
Service: 1
Went through the drive through and ordered a Starry Soda and a Blue Raspberry Coolata, he got the Coolata right, but made, and charged us for a Crunch iced Coffee, we told him no, it was a Starry Soda(a sprite), and he brings bottled water out instead. He was rude and clueless. We left and will NOT be going back.
Atmosphere: 1
Food: 1
Service: 1
This is a nice quiet restaurant in the Crosspoint business park. A nice place to get away to relax with a donut and a coffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Horrible customer service...I would strongly recommend going to a different Dunkin...I'll give you a quarter if you don't go to this one
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese
Restaurantji Recommends
Horrible service...stay far away from this location...just take the 2 minute drive to Tim Hortons down the road
Asked for ham and Swiss on everything bagel. This is what I got
Food: 2
Service: 2
If you order more than 2 things the order will ALWAYS be wrong. Tim Hortons right down the road. Also they will make you ask for your change if it's less than a quarter
Atmosphere: 1
Food: 1
Service: 1
Always good
Atmosphere: 4
Food: 4
Service: 4
Because we were there early in the morning the selection of baked goods was fresh, varied, and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
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