MK & Lorna do a great job with customers and are always very friendly. Very fresh chicken nuggets. AC really strong here. Great on a hot summer day.
Atmosphere: 5
Food: 5
Service: 5
yarin nadel
Mcdonald's will be McDonald's lol but okay service
Atmosphere: 4
Food: 4
Service: 4
Ryan Gao
Terrible customer service! The chicken in the spicy chicken hamburger only comes half size of the bun. When i tell the employee, she just laugh and says it is normal and it just comes like that. Thats the smallest chicken sandwich i ever had in mcdonlads. I will never go to this location again
Atmosphere: 1
Food: 2
Service: 1
Jehan Ansar
we’ve all been to hundreds of mcdonald’s, but i have to say this is the best one you’ll ever come across. The staff are super supportive, polite, compassionate and professional. The environment is very clean and the cherry on the cake is that your food comes out pretty fast. when you are at the kiosk they will even come up to you for any help. i’ve never experienced such courtesy in any other mcdonald’s. the management here are doing a excellent job. please keep up the great work and thank you for serving our community :)
Atmosphere: 5
Food: 5
Service: 5
Akash Shah
Great Service and food. 👌👍👌👍
Atmosphere: 5
Food: 5
Service: 5
Edwin Quinones
I placed a mobile order for pickup that included two large meals and an additional medium fries. When I asked for a single BBQ sauce, the manager refused to give it to me because I “didn’t pay for it.” Normally, I’d let something like that slide but when you’re spending that much money on food, it’s frustrating and frankly ridiculous to be denied one small sauce packet. This isn’t an isolated incident either. I’ve had multiple issues at this location in the past, including wrong orders, cold food, and extremely long wait times. On one occasion, I waited 40 minutes for a simple order. The customer service has consistently been unhelpful and unfriendly. McDonald’s is supposed to be fast, consistent, and customer-focused. This location continues to fall short on all three. I hope management takes this feedback seriously and makes improvements, because right now, it’s incredibly disappointing.
Atmosphere: 1
Food: 3
Service: 1
Stocks108
Missed items in the take out. Unacceptable.
Mridul
Very nice to grab a nice quick bite. Well done by everyone.
Atmosphere: 5
Food: 5
Service: 5
Eric D
Would be nice if they put napkins in to go bag or had them anywhere in the store without having to ask. Food is typical. Relatively clean.
Atmosphere: 3
Food: 4
Service: 3
Dilruba Patwary
this location has 2 bathroom stalls, one has literal poop stuck to the toilet and is absolutely filthy. As a pregnant woman I was unable to even be in that space for few seconds. I went to the register and asked them for the key to the other stall. I was denied to use a clean bathroom by Halima and Natalia. The cashier was sweet to have apologize and tell me where I can go instead.The Health and Safety Code in NYC requires food facilities to provide clean toilet facilities in good repair for consumers. This is absolutely filthy.
Terrible service and poor attitude. Takes forever to make anything. Needs new management
Atmosphere: 1
Food: 1
Service: 1
Will Freeman
Joyal received disparaging comments from a very angry and disrespectful customer, and he de-escalated the situation very well, remaining calm throughout the interaction. The service here is wonderful.
Service: 5
Angela Griffiths
My order #1638 was my worst experience. The food was terrible and I love McDonald’s breakfast! The hash browns were greasy and tasted like they were a day old and reheated and still not hot. The BEC sandwich I ordered tasted like it was a few days old. Nothing was fresh and I frequent McDonald’s (not this location). I was so disappointed with my food and did not enjoy it. I would have returned it but I was already on the highway when I started eating. Just very very very disappointed. Do not go to this location at all!
Atmosphere: 3
Food: 1
Service: 3
curtis
Customers service was horrible one of the workers refused to take my order at the register she wanted me to use the kiosk I said no please come to the register because iam paying cash her response to me was no iam not going and your order will not be taken. Then she walked away and never came back i ask her what's her name and she refuses then I ask for the manager she said she was the manager. McDonald's u need better training for your supervisor especially to the customer I could imagine how the staff feel working under her leadership
MK & Lorna do a great job with customers and are always very friendly. Very fresh chicken nuggets. AC really strong here. Great on a hot summer day.
Atmosphere: 5
Food: 5
Service: 5
Mcdonald's will be McDonald's lol but okay service
Atmosphere: 4
Food: 4
Service: 4
Terrible customer service! The chicken in the spicy chicken hamburger only comes half size of the bun. When i tell the employee, she just laugh and says it is normal and it just comes like that. Thats the smallest chicken sandwich i ever had in mcdonlads. I will never go to this location again
Atmosphere: 1
Food: 2
Service: 1
we’ve all been to hundreds of mcdonald’s, but i have to say this is the best one you’ll ever come across. The staff are super supportive, polite, compassionate and professional. The environment is very clean and the cherry on the cake is that your food comes out pretty fast. when you are at the kiosk they will even come up to you for any help. i’ve never experienced such courtesy in any other mcdonald’s. the management here are doing a excellent job. please keep up the great work and thank you for serving our community :)
Atmosphere: 5
Food: 5
Service: 5
Great Service and food. 👌👍👌👍
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order for pickup that included two large meals and an additional medium fries. When I asked for a single BBQ sauce, the manager refused to give it to me because I “didn’t pay for it.” Normally, I’d let something like that slide but when you’re spending that much money on food, it’s frustrating and frankly ridiculous to be denied one small sauce packet.
This isn’t an isolated incident either. I’ve had multiple issues at this location in the past, including wrong orders, cold food, and extremely long wait times. On one occasion, I waited 40 minutes for a simple order. The customer service has consistently been unhelpful and unfriendly.
McDonald’s is supposed to be fast, consistent, and customer-focused. This location continues to fall short on all three. I hope management takes this feedback seriously and makes improvements, because right now, it’s incredibly disappointing.
Atmosphere: 1
Food: 3
Service: 1
Missed items in the take out. Unacceptable.
Very nice to grab a nice quick bite. Well done by everyone.
Atmosphere: 5
Food: 5
Service: 5
Would be nice if they put napkins in to go bag or had them anywhere in the store without having to ask. Food is typical. Relatively clean.
Atmosphere: 3
Food: 4
Service: 3
this location has 2 bathroom stalls, one has literal poop stuck to the toilet and is absolutely filthy. As a pregnant woman I was unable to even be in that space for few seconds. I went to the register and asked them for the key to the other stall. I was denied to use a clean bathroom by Halima and Natalia. The cashier was sweet to have apologize and tell me where I can go instead.The Health and Safety Code in NYC requires food facilities to provide clean toilet facilities in good repair for consumers. This is absolutely filthy.
Atmosphere: 1
Service: 1
Restaurantji Recommends
No AC inside is Sahara
Atmosphere: 3
Terrible service and poor attitude. Takes forever to make anything. Needs new management
Atmosphere: 1
Food: 1
Service: 1
Joyal received disparaging comments from a very angry and disrespectful customer, and he de-escalated the situation very well, remaining calm throughout the interaction. The service here is wonderful.
Service: 5
My order #1638 was my worst experience. The food was terrible and I love McDonald’s breakfast! The hash browns were greasy and tasted like they were a day old and reheated and still not hot. The BEC sandwich I ordered tasted like it was a few days old. Nothing was fresh and I frequent McDonald’s (not this location). I was so disappointed with my food and did not enjoy it. I would have returned it but I was already on the highway when I started eating. Just very very very disappointed. Do not go to this location at all!
Atmosphere: 3
Food: 1
Service: 3
Customers service was horrible one of the workers refused to take my order at the register she wanted me to use the kiosk I said no please come to the register because iam paying cash her response to me was no iam not going and your order will not be taken. Then she walked away and never came back i ask her what's her name and she refuses then I ask for the manager she said she was the manager. McDonald's u need better training for your supervisor especially to the customer I could imagine how the staff feel working under her leadership
Atmosphere: 3
Food: 4
Service: 1
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