California Pizza Kitchen at Atlas Park

The service here is seriously lacking. The hostess that sat me had me waiting about 15 mins at the host stand before she returned to greet me. She informed me that a table for 3 would be a 5 min wait. There were plenty of tables open as the restaurant was not busy. One booth was dirty when I arrived. I understand staffing accordingly to business trends & monitoring your labor but I didn’t see a single busser. She sat a few parties instantly that arrived after me. She then begins to bus the table informing me that she’ll bus it for us to sit. That hostess moved as if she was traveling in slow motion. No sense of urgency. She took one plate at a time. 5 mins turned into 20 mins. During my wait, I read their board with their promotions. One states kids eat free Monday through Thursday from 6pm-7pm. Observing how empty the restaurant was & how the hostess took her sweet time walking about, it made me feel like she was trying to delay seating me to avoid honoring the promotion. This may not be the case but it certainly felt that way because I got sat at 7:04 & my nephews meal was on our bill. The server was cool. She was busy but she was ok. The food was good, no complaints there but the hostess sets the tone for the visit & I honestly would’ve stood at Chili’s despite having an hour wait had I known that my experience with CPK would’ve been lackluster from start to finish. I don’t see myself returning due to the lack of service. Management didn’t seem to manage to floor efficiently in my opinion. I, myself, manage a high volume restaurant in Times Square so I’m hoping management makes some improvement on the quality of the service.

Atmosphere: 4

Food: 5

Service: 1

Had to walk out after 40 Minutes of waiting. Everyone was walking around also the manager was not paying attention to anything. All the tables were dirty and nobody were bothered to clean the table. Had to call for a server after waiting for 10-15 minutes. It was only few customers but still nobody was bothered to pay attention to any new customers.

Atmosphere: 1

Service: 1

I went today with my husband for a birthday dinner. We order 2 burgers meals. The meat was not cooked right as we recommend how we want it, the fries was soaked in oil. The wrong drinks was placed, even there was a small fly on my husband drink. We informed them of what happen & how we was not pleased. They only discounted us was one meal out that's like $10 awful. We half way finish our meal because its didn't taste right, the waitress didn't even acknowledge us about 25mins after I have to wave her attention. What a awful dinner we had.
Never going there again.

Atmosphere: 3

Food: 1

Service: 1

Been coming here for years. The food has always been good. Very rarely did i have an issue. Pizza is good and their buffalo cauliflower is my favorite. It's a good place for couples as well as families.

Atmosphere: 4

Food: 4

Service: 4

I love thier pizza very light, it usually takes 40 min until the pizza arrives but its worth it.. be mindful of the movie time in the next door cinema as its creat rush times

Atmosphere: 5

Food: 5

Service: 5

My companions and I spent a few hours in the Bronx and chose to dine at CPK because we like the convenience of Atlas Park.

After being seated by the pleasant hostess we were greeted by Ariella, our server, who seemed to perform double duty as the bartender. I was asked if I was a member of their rewards program and gave the server my phone number so she could see if I had any rewards or special offers (I didn’t).

We skipped the appetizers and focused on the lunch menu, which, like most other chain restaurants these days offers a two-item deal. I ordered the BBQ chicken salad and a mushroom/pepperoni/sausage pizza. While we waited for our entrees, the server brought us a small plate of bread and olive oil, which was a nice, unexpected treat.

I enjoyed my meal and felt that the portion and quality were worth the $13.99 price. For dessert, we ordered the butter cake and build-your-own sundae. I thought the butter cake, which comes with vanilla ice cream and whipped cream was quite good, but would’ve been better if the entire cake was as warm as the center. I still recommend it.

I enjoyed my CPK experience and would consider adding it back to my rotation.

CPK does not validate parking, FYI.

Atmosphere: 5

Food: 5

Service: 5

California pizza kitchen has good service and good food. Good prices too. I love the food. The drinks are good Every day almost something new on the menu. Everything is fresh. The bread is amazing that they serve with oil. it’s worth it to have the rewards program because it has birthday rewards, surprise rewards all year, when you spent $75, then you get five dollars off ,and every dollar you spend then that’s one point. The seats are comfy and it’s clean .

Atmosphere: 5

Food: 5

Service: 5

Excellent place to visit for any occasions today was my first time visiting and the waitress was amazing her name is Melissa

Atmosphere: 5

Food: 5

Service: 5

CPK is perfect for any group- kids, singles, friends night out, date night. It has a good ambiance. I like to sit at the bar so I can watch the chefs make pizza and load the pizza oven. There are tvs at the bar for casual entertainment. There tables and booths if you prefer to sit that way. The drinks are decent. I usually get prosecco so I cant complain. The food is alwayssss hot and fresh. My go-to order is avocado club egg rolls and the 5 cheese pizza. Pizza is a good size-sharable for 2 depends on how hungry you are... but dont be afraid to get your own. Don't forget the butter cake with ice cream. That is my guilty pleasure. I travel a great distance sometimes JUST for this dessert.

Atmosphere: 5

Food: 5

Service: 4

I keep giving you a chance but the food is terrible and the service as well. I waited approximately 40min for a salad and I would have kept waiting had I not asked another server where is my salad. Needless to say it was cold (the steak and home fries), soggy and just terrible. Mac and cheese also real thin on the cheese. I mean how can you have such poor cheap meal such as Mac and cheese. Eww. I’m done with CA pizza. No wonder it was empty vs Chillys 45min wait.

Disappointing to say the least, came in on a saturday night with my toddler . And once i sat i immediately recognized that the server was not too enthused about the hosts seating selection. When he came over and introduced hisself it was as if he was in a rush, i ordered an appetizer and wasnt offered a drink once he got back i ordered a drink and my toddlers meal with a drink. He didnt offer or sell anything to me at any point didnt even tell me if the kids meal came with a beverage or not. In fact he wasnt even aware of what was in the drink that i ordered.

Someone brougth the meal out and i never received the drink. I fanned him down to ask about it still never received it. I then asked another staff member to get me the drink and she did . Meanwhile my toddlers meal was already finished. I stacked plates during dining and not once did he remove any of them any time that he came back. It was as if he tried to stay away from our table intentionally. I havent dined at cpk in a while so i was excited to get a full course meal. After the service we received i was no longer interested in spending another dime in an establishment that i wasnt welcomed . I cashed out, still tipped him the bare minimum and went on my merry way. It is worth mentioning that the other staff members were polite ESPECIALLY the individuals at the host stand who were bubbly and being friendly to my toddler both on arrival and departure. Thank you individuals.

Atmosphere: 4

Food: 2

One of my favourite Pizza 🍕 excellent quality I don’t know why they are closing there branches all over the world

Atmosphere: 5

Food: 5

Service: 5

The service is so good!
The food is ok.

Atmosphere: 4

Food: 4

Service: 5

Was here a couple of days ago… service was good initially but did not refill water at all.. portions are somewhat small but we got a bogo.. it was pretty tasty..

Atmosphere: 4

Food: 4

Service: 3

We love the food, but the service is terrible, is slow is bad in every aspect, no body clean our table in all the time we was there.