Ordered a birthday cake for delivery and noticed that it had confetti inside the icecream right after ordering it. So i called and whoever was the guy that just opened up the place on Saturday Jan 27, was unprofessional, got annoyed with every question i asked, huffed and puffed when I asked if he can simply switch the cake for another kind which i stated which one, and to please write happy birthday (my child’s name) When i got the cake, it was the wrong one and no happy birthday on it all all. Disappointing when u spend over $50 for a tiny cake. Never again will I order from there. The guy i spoke with (didn’t catch his name) is obviously in the wrong place. Selling icecream while being rude and unprofessional is not a good combination.
Food: 3
Service: 1
Jasmin Belardo
Love this cold stone!!! I’ve been to a few but nothing like this location. The ice cream is always made as requested and the staff is very friendly. Definitely recommend it.
Atmosphere: 5
Food: 5
Service: 5
Ahmed Gamaan
When doing this for 10 yearsThe best location is cooper
Atmosphere: 5
Food: 5
Service: 5
K S.
Staff was friendly enough, but I would not recommend this place, mainly the pre-made items. I picked up a 6 pack of cupcakes. There are three flavors; one (the one with the half Oreo on top) of which had a chemical taste to the frosting, almost like a cleaner. Absolutely disgusting. That's the only thing I got from there, but I wouldn't want to try anything else after that experience. Also, be aware that the price did not match the website, it was actually a dollar more and the color of one of the frostings didn't match the photo. It looked heavily dyed.
Nelson Rosero (Haz)
All their flavors are good, a little on the pricier side of ice cream, but you do get what pay for!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Lovers Only, Cakes, To Go, Birthday Cake, Peanut Butter Cup Perfection Pre-Packed Quart
Laurent Esposito
Very good ice creams but dang it's expensive. One milkshake and a single scoop $17 ...?
arnold wijoyo
the young worker made my mango ice cream very fast. i didnt miss my movie. bless his soul mashallah
Elizabeth P
Love coldstone. But it always smells like a cleaning product there. Like pine sol or something. Its wayyy to strong. The cones absorb the smell too. That cant be good
Javier L.
Overpriced crap.Not only is the ice cream terrible, the prices are insane. Save yourself some money and heartache and go get some Ben & Jerry's.
Simkho Barayev
Very nice spot! The staff were very friendly and courteous. As expected, the ice cream was delicious!!
Great service, great ice cream, and great atmosphere. These people are usually busy but they move pretty fast. Thank you for the great service. You guys are great.
Cee B.
Found a short hair in my mint chocolatechip ice cream...how disgusting and disappointing because I was looking forward to the ice cream. Do people no wear hairnets or caps anymore???
Imtiaz Ahmed Chowdhury
Cold Stone Creamery at Atlas mall is so clean. An ice cream store in that clean condition is rarely found. I worked in n ice cream store and i know its really hard to keep such an ice cream store that clean.
Kaila T
Terrible customer service! Workers are rude and obnoxious. At 11:37 pm they were still serving customers but refused to let me buy anything. When I noticed the cash register was still open I asked if I could buy a cake instead and the worker laughed in my face and said no. Even though they were still taking money from other customers and using the register. Posted signage of opening and closing times is also wrong. It says that they close at 12 when they close at 11.
Blanca Solis
there are 3 workers attending and none of the 3 does! The three serve only one person when ordering for their family or they are simply going to order 2 or more ice creams and the other people have to wait!!! , after more than 10 minutes of waiting a worker tells me that I have to wait and he attends to someone who greets him as he enters !!!!
Ordered a birthday cake for delivery and noticed that it had confetti inside the icecream right after ordering it. So i called and whoever was the guy that just opened up the place on Saturday Jan 27, was unprofessional, got annoyed with every question i asked, huffed and puffed when I asked if he can simply switch the cake for another kind which i stated which one, and to please write happy birthday (my child’s name) When i got the cake, it was the wrong one and no happy birthday on it all all. Disappointing when u spend over $50 for a tiny cake. Never again will I order from there. The guy i spoke with (didn’t catch his name) is obviously in the wrong place. Selling icecream while being rude and unprofessional is not a good combination.
Food: 3
Service: 1
Love this cold stone!!! I’ve been to a few but nothing like this location. The ice cream is always made as requested and the staff is very friendly. Definitely recommend it.
Atmosphere: 5
Food: 5
Service: 5
When doing this for 10 yearsThe best location is cooper
Atmosphere: 5
Food: 5
Service: 5
Staff was friendly enough, but I would not recommend this place, mainly the pre-made items. I picked up a 6 pack of cupcakes. There are three flavors; one (the one with the half Oreo on top) of which had a chemical taste to the frosting, almost like a cleaner. Absolutely disgusting. That's the only thing I got from there, but I wouldn't want to try anything else after that experience. Also, be aware that the price did not match the website, it was actually a dollar more and the color of one of the frostings didn't match the photo. It looked heavily dyed.
All their flavors are good, a little on the pricier side of ice cream, but you do get what pay for!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Lovers Only, Cakes, To Go, Birthday Cake, Peanut Butter Cup Perfection Pre-Packed Quart
Very good ice creams but dang it's expensive. One milkshake and a single scoop $17 ...?
the young worker made my mango ice cream very fast. i didnt miss my movie. bless his soul mashallah
Love coldstone. But it always smells like a cleaning product there. Like pine sol or something. Its wayyy to strong. The cones absorb the smell too. That cant be good
Overpriced crap.Not only is the ice cream terrible, the prices are insane. Save yourself some money and heartache and go get some Ben & Jerry's.
Very nice spot! The staff were very friendly and courteous. As expected, the ice cream was delicious!!
Restaurantji Recommends
Great service, great ice cream, and great atmosphere. These people are usually busy but they move pretty fast. Thank you for the great service. You guys are great.
Found a short hair in my mint chocolatechip ice cream...how disgusting and disappointing because I was looking forward to the ice cream. Do people no wear hairnets or caps anymore???
Cold Stone Creamery at Atlas mall is so clean. An ice cream store in that clean condition is rarely found. I worked in n ice cream store and i know its really hard to keep such an ice cream store that clean.
Terrible customer service! Workers are rude and obnoxious. At 11:37 pm they were still serving customers but refused to let me buy anything. When I noticed the cash register was still open I asked if I could buy a cake instead and the worker laughed in my face and said no. Even though they were still taking money from other customers and using the register. Posted signage of opening and closing times is also wrong. It says that they close at 12 when they close at 11.
there are 3 workers attending and none of the 3 does! The three serve only one person when ordering for their family or they are simply going to order 2 or more ice creams and the other people have to wait!!! , after more than 10 minutes of waiting a worker tells me that I have to wait and he attends to someone who greets him as he enters !!!!