Consistent incorrect orders and poorly prepared meals. Most recently ordered three meals and some chips and guac. Amazingly, something was wrong in every single meal. Even the chips were super greasy and so incredibly salty that we couldn't eat them. And I love salty chips!
If you're a manager here, your staff needs help.
Atmosphere: 3
Food: 2
Service: 3
Rondah Charles-Cato
I decided to get some dinner for the first time from this location at 7p. Big mistake. The food did not seem fresh but as I was starving I ate it anyway because I have always considered Chipotle a healthy option. At 5am I awoke to serious diarrhea and vomiting accompanied by vertigo. This was the only meal I had since a light healthy lunch. I was so sick. Never again. I reached out to Chipotle organization and was promptly refunded plus the promise of an investigation. Maybe not order food too close to closing.
Atmosphere: 4
Food: 1
Service: 4
william
Always out of something.
Geophile
Has been about 5 years since my last Chipotle visit, missed going and was looking forward to this. Had a carnitas bowl with veggies and beans, & it was okay though the carnitas were cold (not room temp, I mean dead cold, had no idea how this was even possible as I thought the proteins were in a hot table).
Check out cashier was very nice though the two staff prepping on the line were kind of rushing me through. I was unfamiliar with the available veggies, salsas, and other toppings and just needed a few quick seconds to see what was there. Wish I had a few more seconds to understand the sauces & salsas as some Pico would have made this bowl far less dry & more tasty. Had I not felt rushed I probably would have built myself a better bowl, & maybe now I'll know for next time.
This is not the store's problem, though I hope the staff will recognize people who are unfamiliar and not rush them through, and just take a few seconds to tell people like me the toppings they have available, and easily and quickly help them build a better bowl or burrito.
Atmosphere: 4
Food: 3
Service: 3
L Ol
Bad customer service is not friendly at all
Atmosphere: 1
Food: 2
Service: 1
matt
Do not use the drive-thru window (chipotlane) at this location. I arrived after the app said my food was ready, and with 4 cars in front of me, it took 40 minutes to get to the window. When I finally got there, my order somehow wasn't ready. After another 20 minutes, people behind me started honking and getting out of their cars to see what was happening, and myself and several cars behind me decided to give up and leave without our food, despite the fact that we already paid. I wanted to leave long before I hit an hour of waiting, but due to how the lane is setup (one way, with a building directly opposite the window) there was no way to get out without asking cars ahead or behind to move.
I've never waited an hour for fast food, and have never had an issue at other locations - don't waste your time here or with the app.
Atmosphere: 4
Food: 5
Service: 1
Lindy Whoo
Fast. I was in and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Salad
Erit
Food was good, portions were small.
Atmosphere: 4
Food: 3
Service: 4
toussaint jacques
Very good when I return to the USA. I'm definitely coming to eat at your place, thank you
Staff is not the friendliest group. One gets the distinct impression that they don’t like their job which pretty much consists of customer service.
Atmosphere: 4
Food: 4
Service: 2
Megan
Just went here and used the bathroom. There was literal human feces on the wall. It smelled horribly and the bathroom was just disgusting. Instead of "unisex" bathrooms, can we PLEASE go back to separate men's and women's rooms??
Atmosphere: 1
Food: 5
Service: 5
Teddy C
What an awful experience. The collective intelligence of the staff is mids at best. 6:30 PM and they’re nearly out of all vegetarian. Absolutely gross meal. Would never go back to this location. Staff were so rude. AVOID THIS LOCATION !
Atmosphere: 1
Food: 1
Service: 1
Bianca Petracci
This location has the best chips! They use the perfect amount of salt. I go out of my way to come here over other storefronts
Excellent attention
Atmosphere: 5
Food: 5
Service: 5
Consistent incorrect orders and poorly prepared meals. Most recently ordered three meals and some chips and guac. Amazingly, something was wrong in every single meal. Even the chips were super greasy and so incredibly salty that we couldn't eat them. And I love salty chips!
If you're a manager here, your staff needs help.
Atmosphere: 3
Food: 2
Service: 3
I decided to get some dinner for the first time from this location at 7p. Big mistake. The food did not seem fresh but as I was starving I ate it anyway because I have always considered Chipotle a healthy option. At 5am I awoke to serious diarrhea and vomiting accompanied by vertigo. This was the only meal I had since a light healthy lunch. I was so sick. Never again. I reached out to Chipotle organization and was promptly refunded plus the promise of an investigation. Maybe not order food too close to closing.
Atmosphere: 4
Food: 1
Service: 4
Always out of something.
Has been about 5 years since my last Chipotle visit, missed going and was looking forward to this. Had a carnitas bowl with veggies and beans, & it was okay though the carnitas were cold (not room temp, I mean dead cold, had no idea how this was even possible as I thought the proteins were in a hot table).
Check out cashier was very nice though the two staff prepping on the line were kind of rushing me through. I was unfamiliar with the available veggies, salsas, and other toppings and just needed a few quick seconds to see what was there. Wish I had a few more seconds to understand the sauces & salsas as some Pico would have made this bowl far less dry & more tasty. Had I not felt rushed I probably would have built myself a better bowl, & maybe now I'll know for next time.
This is not the store's problem, though I hope the staff will recognize people who are unfamiliar and not rush them through, and just take a few seconds to tell people like me the toppings they have available, and easily and quickly help them build a better bowl or burrito.
Atmosphere: 4
Food: 3
Service: 3
Bad customer service is not friendly at all
Atmosphere: 1
Food: 2
Service: 1
Do not use the drive-thru window (chipotlane) at this location. I arrived after the app said my food was ready, and with 4 cars in front of me, it took 40 minutes to get to the window. When I finally got there, my order somehow wasn't ready. After another 20 minutes, people behind me started honking and getting out of their cars to see what was happening, and myself and several cars behind me decided to give up and leave without our food, despite the fact that we already paid. I wanted to leave long before I hit an hour of waiting, but due to how the lane is setup (one way, with a building directly opposite the window) there was no way to get out without asking cars ahead or behind to move.
I've never waited an hour for fast food, and have never had an issue at other locations - don't waste your time here or with the app.
Atmosphere: 4
Food: 5
Service: 1
Fast. I was in and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Salad
Food was good, portions were small.
Atmosphere: 4
Food: 3
Service: 4
Very good when I return to the USA. I'm definitely coming to eat at your place, thank you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Staff is not the friendliest group. One gets the distinct impression that they don’t like their job which pretty much consists of customer service.
Atmosphere: 4
Food: 4
Service: 2
Just went here and used the bathroom. There was literal human feces on the wall. It smelled horribly and the bathroom was just disgusting. Instead of "unisex" bathrooms, can we PLEASE go back to separate men's and women's rooms??
Atmosphere: 1
Food: 5
Service: 5
What an awful experience. The collective intelligence of the staff is mids at best. 6:30 PM and they’re nearly out of all vegetarian. Absolutely gross meal. Would never go back to this location. Staff were so rude. AVOID THIS LOCATION !
Atmosphere: 1
Food: 1
Service: 1
This location has the best chips! They use the perfect amount of salt. I go out of my way to come here over other storefronts
Atmosphere: 3
Food: 5
Service: 4
Great portions
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