Chipotle Mexican Grill
9 Moriah Rd, Glenmont
(838) 217-6990
Recent Reviews
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I love Chipotle but this location is consistently terrible. I just had the all-time worst meal I’ve ever had at Chipotle. There was so little chicken in my bowl that I finished it in about 5 bites. As always the staff was unfriendly. They were out of guacamole (at 7pm). And they were even out of register tape.
This isn’t a one-off it’s EVERY time. Sit in the drive-thru forever, nobody shows up until I lean on the horn. Then when the food finally comes, the order is wrong 90% of the time. Every. Single. Visit.
It’s tacos, not brain surgery. If you can’t get that right, shut the window. Chipotle should be embarrassed this is their standard.
Atmosphere: 1
Food: 1
Service: 1
I get that customers can be rude and sometimes not easy to talk too, but your adults and working in customer service you need to learn basic communication skills like a simple “hey I’ll be with you just getting things prepared” would be nice. Having people walk past, ignore, and look angry when taking orders is crazyy, I work at a fast food place and it’s not hard to keep someone updated to let them know you’ll be with them in a second
Atmosphere: 1
Food: 5
Service: 2
Dirty looking, food everywhere, and gloves used when cooking and at the register.
Atmosphere: 2
This place sucks ordered on ubereats didn’t receive the correct meat I ASKED for , no LETTUCE , no BLACK BEANS , no CHIPS but they packed the sauce that goes with it , then it gets worse the steak pieces were undercooked I couldn’t even eat it if I wanted to . Never will order from here AGAIN !!!
Atmosphere: 1
Food: 1
Service: 1
Food just tasted like salt
Worst chipotle. I’ve ordered from this chipotle 4 times and have never once had an order that was correct. Paying upwards of 15-20 for a meal it should be correct. I was so reasonable the first two times and now it’s just getting ridiculous.
Absolutely filthy location- both dining room and kitchen. Constantly out of multiple main ingredients. Staff doesn't eat gloves and are on their phones. They ignore the drive through. The whole place is a joke
Typically love the food but often out of white rice or chipotle sauce… etc, counter and
Dining room Unkempt… manger was nice and apologetic but hard to feel
Good about someplace when it appears dirty- not that we won’t be back,
But I feel bad that there’s no help to make things better.
5 people (maybe more) working 12 people waiting in line and only 1 person actually working. This manager should manage. Obviously if you look at most other reviews it is NOT an isolated incident...
Restaurantji Recommends
This Chipotle is always out of stuff. Make sure to check before you waste your time in line. If they have the ingredients you want it is an average Chipotle. No chips and guacamole, not acceptable. That’s like going to McDonald’s and they randomly don’t have fries. One time they had no beans (yes, both kinds), no white rice, no chicken, no guac, no chips. They still didn’t say anything when you approached the line. Several people started burritos, bowls and salads only to walk away causing the started items to be trashed. Oh well, not my problem. Hope they can do better. I likely won’t spend time trying anymore.
Desperately needs better service
Went in 7 pm Saturday, a few people waiting for WHITE RICE, I wanted brown rice so I proceeded with my 2 meals - got the last of the Chicken (they scraped the container to give 1/2 a portion) I asked for more cheese ( I got about a tee spoon) came back and said they were out of cheese! What ? So when does the cheese get there ? Not gonna be a delivery on Sunday? Also every table was dirty, my wife would NOT use the restroom because it was so filthy. There was so much scraps of food on the prep table you could have made a burrito with the scraps. The woman behind me asked for corn - it was also completely empty- they liked at her like she asked for a gold bar ! Everything about this restaurant was unacceptable- chipotle should be ashamed of themselves. Manager should be retrained.
i have never left a review before but i felt like i had to about this. i was the only person in there, i was ignored while employees talked to each other at a high volume. It seemed like the employees were annoyed at doing their own job. I then asked for chips the employee rudely said they didn’t have any as i see a whole thing of chips behind them. Food tasted fine but the environment was definitely not great compared to other locations
Everybody was very friendly. The food was good. The tables could have been cleaner but other than that it was a good experience.
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