The staff and especially the management should be the standard for all Panera stores to aspire to. Consistency for top notch quality, and friendly customer service at Glenmont Panera is excellent. This is truly a great place and I became a loyal customer and new Panera fan because of my experience at this shop. The best. Thank you and great job to the staff. The management is doing great things here.
Atmosphere: 5
Food: 5
Service: 5
Brian Binder (bjb24)
Quick, accurate orders. Nice place to relax, excellent selection and could pay at a kiosk.
Atmosphere: 5
Food: 5
Service: 5
Cillian Flavin
Out of key ingredients way too often.
Diane Campion
Has gotten very expensive with smaller portions.
Atmosphere: 3
Food: 2
Service: 3
Josh M
Food is up to Panera standard, workers are nice and often joke with each other and customers. Atmosphere is a bit sterile, some empty walls and floor space, but overall nice.
Atmosphere: 4
Food: 5
Service: 5
Elijah Carrick
Ordered here twice. First time they forgot an entire sandwich. Second time no utensils so I can't eat my soup. I selected utensils, what's the point of having that option?
Chris Gillespie
Expensive
Atmosphere: 4
Food: 5
Service: 4
Theo Ng
Standard PB with fireplace. Newish. Open layout.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blueberry Muffin, Cherry Pastry, Fuji Apple Chicken Salad \u0026 Autumn Squash Soup You Pick 2
Alessandra
I really like Panera and was very hungry so I decided to stop in. I didn’t want to go through the drive-through because drive-through at Panera usually take such a long time. My husband and I went inside and ordered. After waiting 15 minutes or so I noticed that my order was not being moved up, so I asked the ladies in the back what happened. They were so rude and barely looked at me. The taller woman in the back said she’s so overwhelmed and this is just too much for her. They didn’t apologize or anything. I asked for a refund and no one acknowledged me. I asked again and the manager took my receipt and walked to the front of the store. There was no apology. Such a bad experience.
Atmosphere: 5
Service: 1
Dan Hurlbut
I want to speak to the customer service and hospitality at this Panara. I am a sip club member and get my morning, afternoon, evening and sometimes in between coffee here and the team that works with Rachael is amazing. Thanks for all you do!
French onion soup was ok... not like it use to be....left out the cheese for soup!! Forgot part of my order which I did receive a credit for. Very nice customer service!!
Food: 3
Service: 5
Jennifer Mosco
I ordered 2 of the toasted garden caprese sandwiches and one had NO mozzarella on it at all, which is the whole point of that type of sandwich. They obviously didn't double check the order before I picked it up. What a waste of $22 for lunch. I used to get soup back in the day, but I will not be returning to this chain. Could've made it better AND CHEAPER at home myself where BOTH SANDWICHES HAD MOZZARELLA CHEESE! Not very convenient at all.
Atmosphere: 1
Food: 1
Service: 1
M S
We just pulled into this very clean test stop and decided to try Panera—omg! Plenty of parking! The service was so quick, despite the fact that we had to place our order on the computer. The bagels were top tier! The croissant was moist and yummy and the egg was just perfect! Panera beats any deli food anytime! Give them a try! This rest stop has Chic fil A, Starbucks, spacious tables and eating areas, and very clean bathrooms.
Atmosphere: 5
Food: 5
Service: 5
Bob “Doodles - W3BOO” Donlon
They have great sandwiches i only wish they weren't do expensive
Atmosphere: 5
Food: 5
Service: 5
JG
They were selling stale French bread we asked the clerk about it and she said yes it was made yesterday and they were still selling it ....we bought a different bread and it was tasteless every time we come here it's worse this used to be an excellent bread shop ( 15 years of steady decline)
The staff and especially the management should be the standard for all Panera stores to aspire to. Consistency for top notch quality, and friendly customer service at Glenmont Panera is excellent.
This is truly a great place and I became a loyal customer and new Panera fan because of my experience at this shop. The best. Thank you and great job to the staff. The management is doing great things here.
Atmosphere: 5
Food: 5
Service: 5
Quick, accurate orders. Nice place to relax, excellent selection and could pay at a kiosk.
Atmosphere: 5
Food: 5
Service: 5
Out of key ingredients way too often.
Has gotten very expensive with smaller portions.
Atmosphere: 3
Food: 2
Service: 3
Food is up to Panera standard, workers are nice and often joke with each other and customers. Atmosphere is a bit sterile, some empty walls and floor space, but overall nice.
Atmosphere: 4
Food: 5
Service: 5
Ordered here twice. First time they forgot an entire sandwich. Second time no utensils so I can't eat my soup. I selected utensils, what's the point of having that option?
Expensive
Atmosphere: 4
Food: 5
Service: 4
Standard PB with fireplace. Newish. Open layout.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blueberry Muffin, Cherry Pastry, Fuji Apple Chicken Salad \u0026 Autumn Squash Soup You Pick 2
I really like Panera and was very hungry so I decided to stop in. I didn’t want to go through the drive-through because drive-through at Panera usually take such a long time. My husband and I went inside and ordered. After waiting 15 minutes or so I noticed that my order was not being moved up, so I asked the ladies in the back what happened. They were so rude and barely looked at me. The taller woman in the back said she’s so overwhelmed and this is just too much for her. They didn’t apologize or anything. I asked for a refund and no one acknowledged me. I asked again and the manager took my receipt and walked to the front of the store. There was no apology. Such a bad experience.
Atmosphere: 5
Service: 1
I want to speak to the customer service and hospitality at this Panara. I am a sip club member and get my morning, afternoon, evening and sometimes in between coffee here and the team that works with Rachael is amazing. Thanks for all you do!
Service: 5
Restaurantji Recommends
French onion soup was ok... not like it use to be....left out the cheese for soup!! Forgot part of my order which I did receive a credit for. Very nice customer service!!
Food: 3
Service: 5
I ordered 2 of the toasted garden caprese sandwiches and one had NO mozzarella on it at all, which is the whole point of that type of sandwich. They obviously didn't double check the order before I picked it up. What a waste of $22 for lunch. I used to get soup back in the day, but I will not be returning to this chain. Could've made it better AND CHEAPER at home myself where BOTH SANDWICHES HAD MOZZARELLA CHEESE! Not very convenient at all.
Atmosphere: 1
Food: 1
Service: 1
We just pulled into this very clean test stop and decided to try Panera—omg! Plenty of parking! The service was so quick, despite the fact that we had to place our order on the computer. The bagels were top tier! The croissant was moist and yummy and the egg was just perfect! Panera beats any deli food anytime! Give them a try!
This rest stop has Chic fil A, Starbucks, spacious tables and eating areas, and very clean bathrooms.
Atmosphere: 5
Food: 5
Service: 5
They have great sandwiches i only wish they weren't do expensive
Atmosphere: 5
Food: 5
Service: 5
They were selling stale French bread we asked the clerk about it and she said yes it was made yesterday and they were still selling it ....we bought a different bread and it was tasteless every time we come here it's worse this used to be an excellent bread shop ( 15 years of steady decline)
Atmosphere: 5
Food: 1
Service: 1
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