Alora and her staff members today know how to turn a mistake into a wonderful experience. Thank you! Oh and give them raises of course.
Atmosphere: 5
Food: 5
Service: 5
alyssa m
Staff is rude and they randomly decide to close the drive thru during the lunch rush because they can’t handle it
Essence Parodie
A worker sitting while there is a whole line of cars, shaking his head. Mean while the lobby is closed earlier than it’s supposed to be. Horrible
Atmosphere: 1
Food: 1
Service: 1
T A G
I wish they would bring back breakfast options. Using the app to order ahead allows me to save a considerable amount of time during busy mornings. Additionally, the perks offered within the app gradually increase in value, making the overall experience more rewarding.
Food: 5
Service: 5
patrick ewing
Did a Grub hub Order, Entire order was wrong and it had 3 Things in it. Im tired of giving this TB a Chance, I will be calling The DM Tommorow.
Update 11-21-21 Taco bell, How will I know this feed back will be sent to the Glenmont Store location? Im not just going to take your word for it.
Atmosphere: 1
Food: 1
Service: 1
Rana B
Ordered at the Drive through. The girl with the glasses throwing F bombs really loud at the cashier (who was very friendly and professional) and the food was absolutely disgusting and cold. Did not look safe for human consumption.
Not ordering here ever again. If you're driving down 9w towards Walmart, turn left instead of right you can go to Panera drive through. Really awesome staff and better food quality.
Please report stuff like this. The quality of These places will never improve if we don't report issues with staff or food quality.
Atmosphere: 1
Food: 1
Service: 1
N. “Aniel” Galloway
Everyone there was great, food was made well. Very pleasant experience. Could use a little updating though.
Atmosphere: 3
Food: 5
Service: 5
Francis Brino
I stopped at Taco Bell a day before. Everything in the bag was not what it was supposed to be and they never gave me a drink. So I pull up to order some new food and I tell the girl about it cuz the other girl isn't there. She's very rude and she just plays me off when I ask her. Can I just have a phone number for customer service? She says we don't do that here. Could you imagine then she starts taping me with her phone like I'm the bad guy asking for a phone number because I'm a paying customer and they didn't give me what they were supposed to give me. I'm not giving you any customer service numbers or names of anybody that works in this store and again proceeds to tape me with her phone. So I took her picture and let's post it here. She is rude and I'll be calling corporate not sure how to post a picture here but I have a picture of this woman trying to hide after she told me this... Here she is taping me the customer corporate. You need to get a hold of me. Since when do you order food and don't get it and get a hard time? The managers reached out only to never call .. just as bad as the workers..
Atmosphere: 1
Food: 3
Service: 1
charles beamon
As far as Taco Bell's go this one is pretty good, the staff is polite and the manager is effervescent and present.
There were humans there but they all refused to provide direct Customer service throughout the ordering process. I left without making a purchase. This was the first time that I experienced this treatment at a Taco bell. I visited on 10/13/25 at 4:30 p.m.
Jeremy Blackie
Bad for a taco bell. Missed products, allergen requirements not applied, food barely made. Serving sizes not followed...this happens every visit. If youre eating there, fine you can get it fixed, but to go, youre screwed, because they also dont answer their phone..
Atmosphere: 1
Food: 1
Service: 1
Jocelyn W.
Corporate needs to pay attention to this Taco Bell. The manager, Maria, is consistently rude and unprofessional — even when customers are polite. Her attitude creates a hostile environment that reflects terribly on the brand. Taco Bell deserves better leadership in Glenmont.
Atmosphere: 1
Food: 3
Service: 1
Daniel Burger
I picked up DoorDash
Atmosphere: 5
Food: 5
Service: 5
Armand M
Very nice and welcoming staff! Thank you very much, Liz Mary
Horrible customer service
Alora and her staff members today know how to turn a mistake into a wonderful experience. Thank you! Oh and give them raises of course.
Atmosphere: 5
Food: 5
Service: 5
Staff is rude and they randomly decide to close the drive thru during the lunch rush because they can’t handle it
A worker sitting while there is a whole line of cars, shaking his head. Mean while the lobby is closed earlier than it’s supposed to be. Horrible
Atmosphere: 1
Food: 1
Service: 1
I wish they would bring back breakfast options. Using the app to order ahead allows me to save a considerable amount of time during busy mornings. Additionally, the perks offered within the app gradually increase in value, making the overall experience more rewarding.
Food: 5
Service: 5
Did a Grub hub Order, Entire order was wrong and it had 3 Things in it. Im tired of giving this TB a Chance, I will be calling The DM Tommorow.
Update 11-21-21 Taco bell, How will I know this feed back will be sent to the Glenmont Store location? Im not just going to take your word for it.
Atmosphere: 1
Food: 1
Service: 1
Ordered at the Drive through. The girl with the glasses throwing F bombs really loud at the cashier (who was very friendly and professional) and the food was absolutely disgusting and cold. Did not look safe for human consumption.
Not ordering here ever again. If you're driving down 9w towards Walmart, turn left instead of right you can go to Panera drive through. Really awesome staff and better food quality.
Please report stuff like this. The quality of These places will never improve if we don't report issues with staff or food quality.
Atmosphere: 1
Food: 1
Service: 1
Everyone there was great, food was made well. Very pleasant experience. Could use a little updating though.
Atmosphere: 3
Food: 5
Service: 5
I stopped at Taco Bell a day before. Everything in the bag was not what it was supposed to be and they never gave me a drink. So I pull up to order some new food and I tell the girl about it cuz the other girl isn't there. She's very rude and she just plays me off when I ask her. Can I just have a phone number for customer service? She says we don't do that here. Could you imagine then she starts taping me with her phone like I'm the bad guy asking for a phone number because I'm a paying customer and they didn't give me what they were supposed to give me. I'm not giving you any customer service numbers or names of anybody that works in this store and again proceeds to tape me with her phone. So I took her picture and let's post it here. She is rude and I'll be calling corporate not sure how to post a picture here but I have a picture of this woman trying to hide after she told me this... Here she is taping me the customer corporate. You need to get a hold of me. Since when do you order food and don't get it and get a hard time? The managers reached out only to never call .. just as bad as the workers..
Atmosphere: 1
Food: 3
Service: 1
As far as Taco Bell's go this one is pretty good, the staff is polite and the manager is effervescent and present.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There were humans there but they all refused to provide direct Customer service throughout the ordering process. I left without making a purchase. This was the first time that I experienced this treatment at a Taco bell. I visited on 10/13/25 at 4:30 p.m.
Bad for a taco bell. Missed products, allergen requirements not applied, food barely made. Serving sizes not followed...this happens every visit. If youre eating there, fine you can get it fixed, but to go, youre screwed, because they also dont answer their phone..
Atmosphere: 1
Food: 1
Service: 1
Corporate needs to pay attention to this Taco Bell. The manager, Maria, is consistently rude and unprofessional — even when customers are polite. Her attitude creates a hostile environment that reflects terribly on the brand. Taco Bell deserves better leadership in Glenmont.
Atmosphere: 1
Food: 3
Service: 1
I picked up DoorDash
Atmosphere: 5
Food: 5
Service: 5
Very nice and welcoming staff! Thank you very much, Liz Mary
Atmosphere: 5
Food: 5
Service: 5
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