Pickup order was ready and i went to the drive thru. I talked at the DT and they said come to the window. I went there and they told me to come inside just to pick it up?? BS employees of the year! Sorry to say that but they deserve it. Thanks!
Service: 1
Lynn Console
I ordered 2 $7 biggie bags. Both double stacked bacon burgers. 1 $6 biggie bag Jr bacon burger. I find the communication skills at Wendy's is severely lacking here's why: The biggie menu does not offer regular burgers. Both the double stacked and the Jr burgers are both shown on the menu as bacon burgers. None of the 3 burgers I ordered had bacon on them. I went up to let them know there was no bacon on any of the burgers. The lady that took my order told me I asked for them without the bacon...ummm no I didn't. Then I asked for a chocolate milk with the Jr bacon burger. We sit down to eat and realize they gave use plain milk, not chocolate milk. So back to the counter I go..she tells me thats what I asked for.....no I didn't! By this time I'm totally frustrated and it didn't help that the woman at the counter didn't take any responsibility for messing up the order. She actually started speaking to me in a condescending manner. This isn't the first time communication has been an issue at Wendy's. Do better and when you mess up an order try handling it with a.little more humility
Atmosphere: 3
Food: 3
Service: 1
sonupreet Kaur
Last night, my sister ordered food. The food was really cold. She went back and Asked for fresh fries and nugget and this is not the first time that they reheated same fries because you can tell by the taste of it, he had to throw everything away and then they give you crazy amount of attitude. It’s just looks like they are bothered to even taking the order and we’ll never see them smiling.
Atmosphere: 1
Food: 1
Service: 1
Elicia Burton
My brother loves the burgers and says the fries are the best. Mom has tried the chicken burger, but, I think it's very dry, not much lettuce, or anything. I have tried a couple of different salads, the Cobb salad has onions that are crunchy to add, a good amount of chicken, a good size salad. Fresh too.
Atmosphere: 3
Food: 3
Service: 4
ItsAp2ᑌ
Restaurant was very dirty inside, fries were cold and soggy. Cashier was a sweet kid, but I wouldn’t recommend this Wendy’s.
Atmosphere: 2
Food: 3
Service: 5
Taylor Blackhawk
Road customer service undercooked food and staff with a terrible attitude
Atmosphere: 1
Food: 2
Service: 1
Archie Maker
It'll make you purr like kitten. Right up to 2am
Atmosphere: 5
Food: 5
Service: 5
David256
Ordered a Triple Cheese burger, medium fries and a medium drink. Bill came to $15.76 which is fair for the fare. Restaurant was clean with the lady constantly sweeping and mopping the floor. Will return.
Hannah
Honestly it's fine, the food was good for a Wendy's, and everything was clean. Nice and quiet, which is better then loud in a fast food place lol.
The food is a very good service could use improvement atmosphere was nice
Atmosphere: 3
Food: 4
Service: 3
Donald Blake
Seemed run down.
Atmosphere: 2
Food: 2
Service: 2
Laura Pebler
I get accidents happen and occasionally you’ll get a hair on your food but when it’s a pile of smaller hairs and one very long hair are you serious.. so freaking disgusting. I live 30 minutes away and was not going to be heading back just for another thing of food from that disgusting place..
Armentina Meeker- Wilder (Tina)
Waited so long for a 4piece ordered on line went in. It was 45 minutes at least.
Atmosphere: 1
Food: 2
Service: 1
John Kiskiel
Ordered online before I headed home from work. When I got to the drive thru, the woman at the window tried to hand me two lemonades. I didn't order that and told her I had a cherry coke. She gave me the cherry coke and the bag with the correct carry out tag on the bag. No problem. When I got home, I open the bag and I am missing a double stack and the spicy chicken sandwich. I understand that orders get messed up sometimes, but this wasn't close. I also wouldnt be as upset if my order was remotely close and I wouldn't be out at least $10 of food. I'm not sure what the process is to check online orders, but something needs to change to ensure this doesn't happen again.
Pickup order was ready and i went to the drive thru. I talked at the DT and they said come to the window. I went there and they told me to come inside just to pick it up?? BS employees of the year! Sorry to say that but they deserve it. Thanks!
Service: 1
I ordered 2 $7 biggie bags. Both double stacked bacon burgers. 1 $6 biggie bag Jr bacon burger. I find the communication skills at Wendy's is severely lacking here's why:
The biggie menu does not offer regular burgers. Both the double stacked and the Jr burgers are both shown on the menu as bacon burgers. None of the 3 burgers I ordered had bacon on them. I went up to let them know there was no bacon on any of the burgers. The lady that took my order told me I asked for them without the bacon...ummm no I didn't. Then I asked for a chocolate milk with the Jr bacon burger. We sit down to eat and realize they gave use plain milk, not chocolate milk. So back to the counter I go..she tells me thats what I asked for.....no I didn't! By this time I'm totally frustrated and it didn't help that the woman at the counter didn't take any responsibility for messing up the order. She actually started speaking to me in a condescending manner. This isn't the first time communication has been an issue at Wendy's. Do better and when you mess up an order try handling it with a.little more humility
Atmosphere: 3
Food: 3
Service: 1
Last night, my sister ordered food. The food was really cold. She went back and Asked for fresh fries and nugget and this is not the first time that they reheated same fries because you can tell by the taste of it, he had to throw everything away and then they give you crazy amount of attitude. It’s just looks like they are bothered to even taking the order and we’ll never see them smiling.
Atmosphere: 1
Food: 1
Service: 1
My brother loves the burgers and says the fries are the best. Mom has tried the chicken burger, but, I think it's very dry, not much lettuce, or anything. I have tried a couple of different salads, the Cobb salad has onions that are crunchy to add, a good amount of chicken, a good size salad. Fresh too.
Atmosphere: 3
Food: 3
Service: 4
Restaurant was very dirty inside, fries were cold and soggy. Cashier was a sweet kid, but I wouldn’t recommend this Wendy’s.
Atmosphere: 2
Food: 3
Service: 5
Road customer service undercooked food and staff with a terrible attitude
Atmosphere: 1
Food: 2
Service: 1
It'll make you purr like kitten. Right up to 2am
Atmosphere: 5
Food: 5
Service: 5
Ordered a Triple Cheese burger, medium fries and a medium drink. Bill came to $15.76 which is fair for the fare. Restaurant was clean with the lady constantly sweeping and mopping the floor. Will return.
Honestly it's fine, the food was good for a Wendy's, and everything was clean. Nice and quiet, which is better then loud in a fast food place lol.
Atmosphere: 5
Food: 5
Service: 4
Friendly staff here, more organized and clean.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food is a very good service could use improvement atmosphere was nice
Atmosphere: 3
Food: 4
Service: 3
Seemed run down.
Atmosphere: 2
Food: 2
Service: 2
I get accidents happen and occasionally you’ll get a hair on your food but when it’s a pile of smaller hairs and one very long hair are you serious.. so freaking disgusting. I live 30 minutes away and was not going to be heading back just for another thing of food from that disgusting place..
Waited so long for a 4piece ordered on line went in. It was 45 minutes at least.
Atmosphere: 1
Food: 2
Service: 1
Ordered online before I headed home from work. When I got to the drive thru, the woman at the window tried to hand me two lemonades. I didn't order that and told her I had a cherry coke. She gave me the cherry coke and the bag with the correct carry out tag on the bag. No problem. When I got home, I open the bag and I am missing a double stack and the spicy chicken sandwich. I understand that orders get messed up sometimes, but this wasn't close. I also wouldnt be as upset if my order was remotely close and I wouldn't be out at least $10 of food. I'm not sure what the process is to check online orders, but something needs to change to ensure this doesn't happen again.
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