Chipotle Mexican Grill
231 Saratoga Rd, Glenville
(518) 631-2688
Recent Reviews
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Vegetarian options: You can make a quite a few options vegetarian or even vegan.
Dietary restrictions: Yes just have to tell them and if it's severe they sometimes will have you wait a little bit to get things fresh from grill or prep
Parking: Also have a chipotle - lane easy drive through pick up
Kid-friendliness: Yes it's kid friendly menu options and seating
Wheelchair accessibility: I think 🤔 it is but honestly might be one curb before you get into the door , a bit narrow but accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Side of Queso Blanco, Large Chips & Large Guacamole, Chips, Chips & Queso Blanco, Tortilla on the Side, Chips & Fresh Tomato Salsa, Burrito Bowl
Got a burrito tonight, my usual order. When I took my first bite of it my mouth started to become on fire, I had a mouth full of spicy peppers. Which I did not order!!! I almost passed out from the spice. Really disappointed
Atmosphere: 1
Food: 1
Service: 1
Never been more insulted in my life when I walked in this place. I am blind in one eye and wear a patch and this employee asked if I was trying to be a pirate. Are you kidding me!! I am definitely reaching out to the civil liberties union! He’s lucky I didn’t smack him!! If the counter wasn’t between us I would’ve!!
Service: 1
It's a bit frustrating to not get a properly made order and very underportioned compared to what we usually get.
Atmosphere: 4
Food: 2
Service: 4
Yummy food. Don't see why guacamole and queso should be extra.
Atmosphere: 3
Food: 4
Service: 5
So I had order a burrito bowl about an hour ago and I ordered it with brown rice, steak, guac,sour cream and cheese. It was delivered and what I got was a burrito bowl with no rice burnt brisket and like 2 pieces of steak. Then also some peppers and onions that I didn’t order. I did get the guacamole, sour cream and cheese. Tried calling the store and that was no help. I would’ve settled for a refund then bringing something that a person didn’t order.
Food: 1
Recommended dishes: Burrito Bowl
Food is almost always on point, they try to short you food but when you call them out they fill your bowl. Service is mid, but overall definitely one of the better Chipotle's in the area.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Burrito Bowl
Parking: Small location with a parking lot to match. During busy times, finding an empty spot is quite difficult. Ordering takeout might be your best bet. They also have a drive-thru for pick-up access.
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Almost choked on A BONE in one of your burritos chipotle is now dead to me thanks to this branch check your meat everybody
Atmosphere: 1
Food: 1
Service: 1
Awful service. Inpatient as well as poor service! Second visit will not be a third!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Three Tacos, Side of Queso Blanco, Chips & Queso Blanco, Kid's Build Your Own, Salad
Restaurantji Recommends
Take those other 1 star reviews with a grain of salt.
I got to tell ya, I was worried. I read all about how terrible the service was, the dirty restaurant, and the poor proportions. So I prepared for the worst, but instead what I got was quick and friendly service, a deliciously large meal, and a pretty clean overall experience.
I came in around 4:00PM to find the place totally empty, but the staff was attentive and ready. Put in an order for a burrito and chips with queso. The burrito came out pretty big, stuffed with brown rice, chicken, pinto beans, queso, fajita veggies, cheese, sour cream, and lettuce. I was half expecting to need and request double meat given the other reviews I have read, but that was most certainly not the case here.
Back home my suspicious about how big the burrito was were proven, reminding me of the old Bomber's burritos one could find in Schenectady. And the taste was perfection, cheesy, meaty, and a consistency that was both soft to bite into but not a mess to bite off. Full marks.
Now the bag of chips, when I opened them, looked pretty disappointing. I've seen Lays chip bags that were more full, but the thing I did not account for was that the chips are small and so you get more chips but with far less square footage. This means you'll be dipping into the queso less often per chip, so the number of chips match pretty well with the cup of queso they sell. Speaking of which, the queso is very different from what you might normally expect. It is less cheesy and sharp, and more creamy and milky. Likely the "white" part of the queso bit is the difference, but it still has a good spiciness to it.
Overall I was expecting far less then I got, and what I got was delicious.
Food: 5
Service: 5
Ordered online. Got chicken tacos. Got them home and the tacos were ice cold, rice was in a cold hard ball, and they were very soggy. We ate them anyway because we were hungry. Queso was flavorless and grainy. Both me and my husband got food poisoning. It was horrible. We will not be getting food from here ever again.
Atmosphere: 1
Food: 1
Service: 2
Best chain restaurant there is! ❤️
Atmosphere: 5
Food: 5
Service: 5
Hair in my quac ?
How does a Mexican food place mess up queso so badly?
Food: 1
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