Five Guys
262 Saratoga Rd, Glenville
(518) 952-7170
Recent Reviews
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Order totally wrong, came home was different! Sucks
I am picky but my order usually consists of a chocolate shake wirh banana whipped cream and oreos with grilled cheese. They are obviously pricey, but at this location, you are getting what you pay for and then some. You do have to wait a little longer, but I dont mind since the food is so delicious. They never disappoint. I've gotten stuff missing from my order, but they do a really good job at giving you your food. They care a lot about their customers, and they are very accommodating. Not only with the food but with wheelchairs. They keep their inside and outside dining areas very very clean.
Atmosphere: 5
Food: 5
Service: 4
Great food and service. Clean establishment
Atmosphere: 5
Food: 5
Service: 5
Went there Saturday 9/20 for lunch around 12:30. Place was dead and rightfully so. The crew was not interested in working or providing a service, just bullshitting and looked to be stealing time. The place or the employees didn’t look clean whatsoever. The wait wasn’t bad, but since when did you guys stop putting scoops of fries in the bag?!? Not only were the fries not crispy, but I ordered a large fry thinking I would share with the wife and kids because even a little fry used to fill me up and when I received my order there wasn’t a single Fry in the bag outside of the cup. I received a 3/4 full large cup of fries sitting next to my burger. I literally paid over 8 dollars with tax for this large fry and was so disappointed. The scoops of extras fries always made the pricey food worth it… clearly not anymore or at this location. French fry shrinkflation for sure. Paid 19 dollars and change for a little bacon burger and a large fry and I feel like I was just violated or robbed. Never again five guys never again. Service used to be great. Used to get a little bacon burger for 6 bucks not 10 like it is now and a large fry for 5 bucks not 8, and you get way less food for almost double the price it used to. Shame shame, they’ll be outta business shortly I’m sure at this rate. Good riddance
Atmosphere: 1
Food: 1
Service: 1
Avoid at all costs. Incompetent staff. Ridiculous long wait times. 25 min wait in an empty restaurant. Terrible food. Awful.
Atmosphere: 1
Food: 1
Service: 1
The hamburgers hot dogs and whatever you get there really are stellar they have a strict level of quality for which I have come to expect
Atmosphere: 5
Food: 5
Service: 5
I love Five Guys. The Glenville one is great. Everyone was so friendly today and the burger I had was amazing.
Atmosphere: 5
Food: 5
Service: 5
Mocking people with allergies is rude. Especially when they're in earshot.
Has to be the worst Five Guys in Schenectady. I believe the manager name is Vanessa. Extremely rude and disrespectful. Someone needs to teach her about manners. She had no gloves on when handling my food and coughed over everything. I'd give this store two thumbs down
The hamburger was very sloppy. French fries were all pieces and over cooked.
Food: 2
Service: 4
Restaurantji Recommends
About a ten minute wait to get my food
Staff was busy and quick. Place was clean
Food was delicious. Will visit again
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Cheeseburger
Gotta love the Five Guys! Hand-cut fries and more than you can eat; juicy burgers: it’s like the best drive-in memories of my boomer childhood!
Atmosphere: 4
Food: 5
Service: 5
Always a pleasure doing business with active menus,five guys,and
Atmosphere: 5
Food: 5
Service: 5
Food was good as always. French fries are my favorite. Service was quick to order but slow to prepare food, and there was only 1 other person waiting on food when we ordered
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Bacon Cheeseburger, Cheeseburger
Had a great experience the staff who provided an amazing service, to go along with the great food also provided by the staff. Anything that I requested was expeditiously provided, only one unfortunate thing happened during my visit and that was a customer who was unreasonably rude to Percy. Making a ton of derogatory statements that was unwarranted by the staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Large Fries
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