This review is for the Starbucks on Saratoga Rd in Scotia Glenville. Antonio took care of us and he was outstanding. He was genuinely friendly, worked quickly, and made all three of our drinks perfectly. Everything tasted exactly how it should, which is not always a guarantee at busy locations.
What really stood out was that he had a little extra left over and offered it to us instead of just tossing it out like most employees do. That small gesture honestly made our day. It showed he was paying attention and cared about the customer experience, not just getting drinks out the window.
Great service, great attitude, and excellent drinks. Well done, Antonio. 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Mr. Vacca
This Starbucks in niskayuna has the greatest service of any Starbucks I’ve ever visited, and I’ve been to a lot of Starbucks in my life! Special shout out to Delaney who writes the best messages on your cups. This place will learn your name and remember your order. Top tier right here.
Atmosphere: 5
Food: 5
Service: 5
J Maloney
Go to Starbucks all over. For some reason, this Starbucks, the only Starbucks that is always out of strawberry base.
Lawrence Homestead
Employees were polite and professional. Our frozen coffee had no coffee and one sandwich was rock hard. Our dog who loves pizza crust wouldn’t even eat it
Atmosphere: 4
Food: 2
Service: 4
mike duquette
Decided to ban this place. Last 2x there ordered coffee with less ice and received a cup filled almost entirely of it. Thy cant follow simple instructions. For what we pay there, this isnt acceptable. There are too many other coffee places that listen to their customers. Bye bye Starbucks!!!
Atmosphere: 5
Food: 4
Service: 5
Heather Goetz
nice place to go
Atmosphere: 5
Food: 5
Service: 5
Christopher Barnett
I go out of my way to go to this Starbucks location because of the friendliness of the staff, efficiency of service, consistency of beverage, and overall atmosphere. I would give more than five stars if possible.
Atmosphere: 5
Food: 5
Service: 5
gianna bucci
Staff treat you so well here. I have never been to a better starbucks before. I was very indecisive whether I wanted to try a new drink or not and the manager Katie let me try a new drink on the house. Whenever I come here I feel very welcomed and no matter what, they always make sure you get exactly what you asked for.
Atmosphere: 5
Food: 5
Service: 5
David Bucci
Staff is amazing, always greeting customers. They always make my drink with perfection, and I always appreciate that :) #1 Starbucks
I would give this Starbucks 0 stars if i could. Extremely rude staff. Will not be returning.
Tom
This has to be the most friendliest Starbucks staff in the capital district ! Cheers !
Atmosphere: 5
Food: 5
Service: 5
MaryLou Warriner
This location has the NICEST employees & best experience of any Starbucks I've been to. This morning I went at the height of morning rush hour and I was in and out of the drive thru in under 10 minutes, my order was correct & the employees are always so nice and pleasant to speak to!
Atmosphere: 5
Food: 5
Service: 5
クミ➁
Every staff member is enthusiastic courteous and considerate
Atmosphere: 5
Food: 5
Service: 5
Jac “Jac” Domingos
Clean and friendly atmosphere, excellent customer service, and delicious coffee! Starbucks could only be better if they started providing these new ecofriendly Cup Cucoon™ sleeves instead of wasteful single-use cardboard sleeves. These innovative dual-use sleeves unfold into biodegradable napkins, improving customer convenience and reducing the need for extra napkins. They also help absorb any drips or splashes from the open spout—especially handy since lid plugs are no longer available. Definitely something worth considering, @Starbucks!
This review is for the Starbucks on Saratoga Rd in Scotia Glenville. Antonio took care of us and he was outstanding. He was genuinely friendly, worked quickly, and made all three of our drinks perfectly. Everything tasted exactly how it should, which is not always a guarantee at busy locations.
What really stood out was that he had a little extra left over and offered it to us instead of just tossing it out like most employees do. That small gesture honestly made our day. It showed he was paying attention and cared about the customer experience, not just getting drinks out the window.
Great service, great attitude, and excellent drinks. Well done, Antonio. 5 stars.
Atmosphere: 5
Food: 5
Service: 5
This Starbucks in niskayuna has the greatest service of any Starbucks I’ve ever visited, and I’ve been to a lot of Starbucks in my life! Special shout out to Delaney who writes the best messages on your cups. This place will learn your name and remember your order. Top tier right here.
Atmosphere: 5
Food: 5
Service: 5
Go to Starbucks all over. For some reason, this Starbucks, the only Starbucks that is always out of strawberry base.
Employees were polite and professional. Our frozen coffee had no coffee and one sandwich was rock hard. Our dog who loves pizza crust wouldn’t even eat it
Atmosphere: 4
Food: 2
Service: 4
Decided to ban this place. Last 2x there ordered coffee with less ice and received a cup filled almost entirely of it. Thy cant follow simple instructions. For what we pay there, this isnt acceptable. There are too many other coffee places that listen to their customers. Bye bye Starbucks!!!
Atmosphere: 5
Food: 4
Service: 5
nice place to go
Atmosphere: 5
Food: 5
Service: 5
I go out of my way to go to this Starbucks location because of the friendliness of the staff, efficiency of service, consistency of beverage, and overall atmosphere. I would give more than five stars if possible.
Atmosphere: 5
Food: 5
Service: 5
Staff treat you so well here. I have never been to a better starbucks before. I was very indecisive whether I wanted to try a new drink or not and the manager Katie let me try a new drink on the house. Whenever I come here I feel very welcomed and no matter what, they always make sure you get exactly what you asked for.
Atmosphere: 5
Food: 5
Service: 5
Staff is amazing, always greeting customers. They always make my drink with perfection, and I always appreciate that :) #1 Starbucks
Atmosphere: 5
Food: 5
Service: 5
Great friendly service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I would give this Starbucks 0 stars if i could. Extremely rude staff. Will not be returning.
This has to be the most friendliest Starbucks staff in the capital district ! Cheers !
Atmosphere: 5
Food: 5
Service: 5
This location has the NICEST employees & best experience of any Starbucks I've been to. This morning I went at the height of morning rush hour and I was in and out of the drive thru in under 10 minutes, my order was correct & the employees are always so nice and pleasant to speak to!
Atmosphere: 5
Food: 5
Service: 5
Every staff member is enthusiastic courteous and considerate
Atmosphere: 5
Food: 5
Service: 5
Clean and friendly atmosphere, excellent customer service, and delicious coffee! Starbucks could only be better if they started providing these new ecofriendly Cup Cucoon™ sleeves instead of wasteful single-use cardboard sleeves. These innovative dual-use sleeves unfold into biodegradable napkins, improving customer convenience and reducing the need for extra napkins. They also help absorb any drips or splashes from the open spout—especially handy since lid plugs are no longer available. Definitely something worth considering, @Starbucks!
Atmosphere: 5
Service: 5
Loading...