Dairy Queen Grill & Chill

3644 Dewey Ave, Greece
(585) 865-1151

Recent Reviews

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RENEE ROBINSON

I was SO DISAPPOINTED in the ice cream cake we got for my granddaughters birthday. I ordered it last year and it was amazing- large, thick and beautifully decorated. I reordered it for her 3rd birthday and it was more expensive, 1/2 the size, poorly decorated, and hard as a rock- even after thawing for over 30 minutes. I will not be reordering. The staff was friendly, but I was not happy with a cake that cost me almost $50 and it was not what I was hoping for.

Atmosphere: 4

Food: 2

Service: 4

Joshua G.

Been here alot great ice cream friendly staff but if u want good service go to drive-through otherwise be willing to wait 25mins and counting b4 they even take order, meanwhile u watch about 10 cars go through drive-through while u wait when it was empty when u came in

Atmosphere: 3

Food: 5

Service: 3

Diane Popowych

Boy was it GREAT!!!!!

Atmosphere: 5

Food: 5

Service: 5

Fiove Casilio Jr

Always room for blizzards

Atmosphere: 5

Food: 5

Service: 5

Chris Montana

Employees are rude and miserable. Bad customer service. Bathroom stinks and sink is clogged.

Ms CB

EVERY TIME I order delivery, I literally never receive my complete order, something ALWAYS missing!! It is extremely annoying. Unfortunately my kids love this place and that’s why I keep hoping they will get it together. And then when you call to address the issue they are always rude and nonchalant. They say contact uber or DoorDash.. well after the 4th time of you messing up my order I can’t receive a refund now so I’m calling you Dairy Queen!… 8/10/25 “manager”( and I’m using that term lightly) Cecilia was beyond unprofessional, nasty attitude and zero customer service skills. This is ridiculous. Please hire some responsible mature adults to babysit your younger staff because its always mistakes and problems. These kids need to take there job more seriously.

Atmosphere: 2

Food: 2

Service: 1

Sarah VR

I only use DQ mainly for the Blizzards and their cakes on occasion. I would recommend having the option(s) of designing and customization of their cakes. Use a similar style like the W*Mart app for cake ordering. I know DQ have the options comparable to W*Mart's, potentially even more. Other than that, pretty happy with the apps options and usability.

Atmosphere: 5

Food: 5

Service: 5

Terese Riggall

Typical fast food restaurant. But it was so busy. It was fun to look at people. Manager turned right into me. Make sure I was taken care of, top-notch service right there.

Kid-friendliness: If your kids like chicken, this is your place. And if your kids like ice cream, definitely this is the place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Cake, Banana Split, 2-PC Chicken Strips Kids Meal, Strawberry Sundae, Hot Fudge, Small Sundae, Chicken Fingers

Mahmoud daes

Terrible takes too long to get order

MrMrs “Noneyabizness” Kro.

Good job , hard workers. Make it a good 👍 deal

Atmosphere: 4

Food: 4

Service: 4

Emily O’connor

terrible service called ahead of time and then they refused to make it for me. The manager also wouldn’t not speak to me.

MhmYea

This dq used to be great, but as of recent idk if management gave the order or what, but everytime i would get a blizzard only the top 10-20% of the cup had cookies, they are being stingy as hell with the cookies, wont be coming here again.

Atmosphere: 3

Food: 1

Service: 4

Craig VanGraafeilans

These people work so hard and still smile. Great people , great food

Atmosphere: 5

Food: 5

Service: 5

Lena Jones

I ordered a blizzard Oreo cake for my daughter’s birthday as I do for my children with no fudge. I guess this time they thought instead of calling asking me but just assumed we did not want the Oreo Cookie that is normally at the bottom of the blizzard cake.
My daughter was highly disappointed 😔 and I feel I did not get what I paid for. Cake cost to much money for it to be not made correctly and for use to have to cut into the cake to see that it was not made the way it was supposed to be made.

Atmosphere: 2

Food: 2

Service: 2

Riley

Give Eddie raise

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