Very disorganized and severely understaffed. Only one person at the counter and one other in the back so during the rush while i was there service was slow. The restaurant was so hot, there must have been no AC. Overall experience was unenjoyable and food was very mediocre.
Paul O
I had my first vegetable sandwich witch, it on Italian bread warmed up, I have never had a better sandwich it my whole life, I wish it was less expensive so I could go every day, thank you Lady’s ! Keep it open, perfect!
elaine
Need to have more help. No one answers the phone to place an order. Owner doesn’t help out when busy.
Rtd_astro
Love the gelato!
Nadene Madigan
The best gelato in town. Abby was so friendly and the service was great!
Daisuke Kobayashi
Oriens Café is a rare find — a place where you can enjoy proper gelato and well-made cakes, which aren’t always easy to come by in the U.S., especially outside major cities.
They offer a wide selection of sweets, and it’s such a treat to have this level of quality available without needing to travel far. The fact that you can enjoy it all in a casual setting, alongside a full food menu, makes the experience even better.
While the prices may not be low, the quality absolutely justifies them — these desserts are on par with what you'd expect from a fine restaurant, but in a much more relaxed and accessible setting. I'm genuinely glad this place exists nearby.
Piano Song
Great food and service. I love their ice creams.
A W
This would be 5 star if they just did dessert, dinner made Panera look impressive. I would recommend getting dinner somewhere else and then coming here for dessert or them simplifying the food menu to do more stuff well. Their pistachio gelato sent me to the moon, along with other desserts, but dinner was small and poor.
Kid-friendliness: Nice outdoor courtyard, lots of flavors and options. Simple flatbread pizza, would not recommend but kids enjoyed.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bakery
Pierluigi Cipollone
Sandwich was delicious, ice cream was great and the cookies were better.
Our Gelato was exquisite. And the desserts pleased everyone at home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cannoli, Pistachio Gelato
Craig lafler
Wonderful place! Outdoor seating! Great food! Best Gelato in Rochester! Get the Mango Gelato!! Recipes straight from Italy! The owner is a great guy! Highly highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Cheesecake, Cannoli, Arancini, Gnocchi with Red Sauce, Pistachio Gelato, Risotto with Shrimp and Scallops
Erica Pino
It's a nice place . The desserts are wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cannoli, Cran-Almond Salad
googlec Ventura
U won't be disappointed. Try not to but everything a once. Where your eating pants.
Atmosphere: 5
Food: 5
Service: 5
Mina
The service here has gone incredibly downhill since I first came here years ago. There is hardly ever anyone at the register (which has happened on multiple occassions), and they are very disorganized.
Three people working, lines forming, and no one to be seen. And to top it off, when someone finally does come out, they disrespect your time and don't take the queue into consideration, taking other customers' orders who come in after you.. Their lack of communication caused for a very unpleasant, disrespectful visit.
The saving grace here was the manager who kindly listened (but only hesitantly gave compensation after I unfortunately and uncomfortably had to ask for it), even though it seemed like the decent thing to do after how unimportant they made me feel. But I guess the $5 was more important.
If you're looking for a quick bite, you may want to look elsewhere.
Here's hoping the review leads to improvement in their communication and time management skills.
Very disorganized and severely understaffed. Only one person at the counter and one other in the back so during the rush while i was there service was slow. The restaurant was so hot, there must have been no AC. Overall experience was unenjoyable and food was very mediocre.
I had my first vegetable sandwich witch, it on Italian bread warmed up, I have never had a better sandwich it my whole life, I wish it was less expensive so I could go every day, thank you Lady’s ! Keep it open, perfect!
Need to have more help. No one answers the phone to place an order. Owner doesn’t help out when busy.
Love the gelato!
The best gelato in town. Abby was so friendly and the service was great!
Oriens Café is a rare find — a place where you can enjoy proper gelato and well-made cakes, which aren’t always easy to come by in the U.S., especially outside major cities.
They offer a wide selection of sweets, and it’s such a treat to have this level of quality available without needing to travel far. The fact that you can enjoy it all in a casual setting, alongside a full food menu, makes the experience even better.
While the prices may not be low, the quality absolutely justifies them — these desserts are on par with what you'd expect from a fine restaurant, but in a much more relaxed and accessible setting. I'm genuinely glad this place exists nearby.
Great food and service. I love their ice creams.
This would be 5 star if they just did dessert, dinner made Panera look impressive. I would recommend getting dinner somewhere else and then coming here for dessert or them simplifying the food menu to do more stuff well. Their pistachio gelato sent me to the moon, along with other desserts, but dinner was small and poor.
Kid-friendliness: Nice outdoor courtyard, lots of flavors and options. Simple flatbread pizza, would not recommend but kids enjoyed.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bakery
Sandwich was delicious, ice cream was great and the cookies were better.
Atmosphere: 5
Food: 5
Service: 5
I've always had a great meal here!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bakery
Restaurantji Recommends
Our Gelato was exquisite. And the desserts pleased everyone at home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cannoli, Pistachio Gelato
Wonderful place! Outdoor seating! Great food! Best Gelato in Rochester! Get the Mango Gelato!! Recipes straight from Italy! The owner is a great guy! Highly highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Cheesecake, Cannoli, Arancini, Gnocchi with Red Sauce, Pistachio Gelato, Risotto with Shrimp and Scallops
It's a nice place . The desserts are wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cannoli, Cran-Almond Salad
U won't be disappointed. Try not to but everything a once. Where your eating pants.
Atmosphere: 5
Food: 5
Service: 5
The service here has gone incredibly downhill since I first came here years ago. There is hardly ever anyone at the register (which has happened on multiple occassions), and they are very disorganized.
Three people working, lines forming, and no one to be seen. And to top it off, when someone finally does come out, they disrespect your time and don't take the queue into consideration, taking other customers' orders who come in after you.. Their lack of communication caused for a very unpleasant, disrespectful visit.
The saving grace here was the manager who kindly listened (but only hesitantly gave compensation after I unfortunately and uncomfortably had to ask for it), even though it seemed like the decent thing to do after how unimportant they made me feel. But I guess the $5 was more important.
If you're looking for a quick bite, you may want to look elsewhere.
Here's hoping the review leads to improvement in their communication and time management skills.
Atmosphere: 3
Food: 4
Service: 1
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