Red Robin Gourmet Burgers and Brews

Burger was raw gave me a nice stomach ache 😩

Atmosphere: 1

Food: 1

Service: 1

Don't bother getting drinks if you're doing takeout, they give you an extra small cup and still charge you the price if it is unlimited.

Atmosphere: 3

Food: 3

Service: 4

The burgers, chicken sandwiches, french fry planks, and Red Robin seasoning are very good. I miss the Red Robin lager beer. There is no replacement for that to date; that's too bad. Service by wait staff is hit or miss... sometimes good, sometimes bad. I dont ever seem to see a manager cruising the dining rooms checking on customers. Dining room carpeting is hammered and needs replacement. There are no paper towels in the restrooms to properly wash your hands and exit the restroom. Recommended.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Endless Fries, Hot Chicken, Whiskey River BBQ

Great staff. Good food. This location i tried something new, garlic steak fries, delicious.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Garlic Fries

Milkshakes are very delicious. Food was all right. Pricing is decent. Prepare that the sides such as fries are bottomless & easy to get filled up on hardly had room for my burger haha
Service staff was Sweet and attentive I would come again.

Atmosphere: 5

Food: 4

Service: 5

I’ve been a customer since you opened your location at short pump town center in Richmond Virginia 20 plus years ago. Tonight I went into your location at the mall at Greece ridge in Rochester NY. I waited for 5 minutes at the door with no one else around. I was ordering food for 8 hungry plumbers and most of them wanted 2 burgers. The hostess was running her mouth with some of the other girls and couldn’t have cared less who was at the door. Not only did you lose a couple of hundred bucks in sales,she lost a 20% tip and you have lost a customer for life. Good luck on your customer service and thanks for past experiences. Jack

Friendly service , change up some items

Had Julie as a server. She was rude disrespectful and repeatedly gave attention to the men at the table while ignoring the women. She came off as not only bad at her job but like she searches for the approval of men by putting women down. The food was good but I wish anyone else had taken care of my table. Unprofessional and disrespectful service

Atmosphere: 3

Food: 3

Service: 1

Very nice clean establishment and polite staff. Menu and selection of food was great. Our food came out fresh hot and good. Server was polite and generous. Atmosphere was joyful. T.V's were great so I could still watch the game while eating and spending time with family. Food was great just would like to see more options for liquid sauce(s).

Parking: Plenty of parking and drop off near door is available.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Endless Fries, California Chicken Sandwich

Red Robin is always hit or miss for me. When it's good, it's great. If it's an off night, the burgers taste extra greasy and flavorless. The bottomless sides keep me going there.

Atmosphere: 3

Food: 3

Service: 3

Service is always fantastic! I do enjoy coming here. I wish they go Bach to chargrilled burgers. They were the best.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Crispy Chicken Wrap, Endless Fries, Salad, Crispy Fried Pickles, California Chicken Sandwich, Garlic Fries, Towering Onion Rings, Pretzel Bites

Just got for fries sometime

Atmosphere: 5

Food: 5

Service: 5

The burgers, chicken sandwiches, french fry planks, and Red Robin seasoning are very good. I miss the Red Robin lager beer. There is no replacement for that to date; it's too bad. Service by wait staff is hit or miss... sometimes good, sometimes bad. I dont ever seem to see a manager cruising the dining rooms checking on customers. Dining room carpeting is hammered and needs replacement. There are no paper towels in the restrooms to properly wash your hands and exit the restroom. Recommended.

Kid-friendliness: Yes, bring the kids.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Endless Fries, Onion Rings, Hot Chicken, California Chicken Sandwich, Towering Onion Rings, Steamed Broccoli, Bacon Cheeseburger, Whiskey River BBQ

Wonderful place to eat and drink. Love the food options!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Potato Fries, Endless Fries, Steamed Broccoli, Red Robin Gourmet Cheeseburger, Bacon Cheeseburger, Whiskey River BBQ, Pretzel Bites, Root Beer Float

Lots of choices of burgers and endless sides to go along. Also other choices of sandwiches like Chicken and even meatless. A good amount of dip choices for you fries. Apps are great. Onion rings are fantastic

Atmosphere: 4

Food: 4

Service: 4