The food is always incredible, my family and I have been going here for years and I love it. Unfortunately there have been a few occasions now where the person at the register has been not the friendliest: ( I love the food here but I feel so anxious coming in just because of the attitude, I've had good experiences with the customer service before as well, It's just been really difficult to go pick up the food now just because I know I'm going to be greeted with not the nicest person.
Margie Campbell
I ordered large pizza and 20 wings. The pizza was burnt and the wings looked burnt. Call and complained. They made me a fresh order. This pizza was worse then the first one. This is unaccaptable.
Food: 2
Service: 2
Chad Walsh
Unbelievable been eating there over 30 years and GOD willing I'll eat there another 30?
Atmosphere: 5
Food: 5
Service: 5
Julia Lorimer
The woman at register was rude no eye contacy..Unless glares count. Got our order wrong. Instead of breaststroke I got thighs. No meat soggy fries n bland Mac salad. You should call it mayo Mac. Most gross meal I've had in years. Must be run by Dems...the Trump hat triggers them.. never again...
Atmosphere: 2
Food: 1
Service: 1
Alexis Hamlin
I LOVE this place! Their menu has so many options - huge portions for cheap, too! My favorite is their "snack" item which is really a full meal and then some...choice of chicken wings, fingers, or boneless wings + 2 sides for only $11?! AND if you specify that you want your wings crispy, they will definitely deliver. Thanks Tony's Birdland!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
David Schlafer
As a customer of Tony since 1989 The chicken fingers have gone downhill way too crunchy Ron used to tell me that the customers all loved them, but I would disagree. I had some from Salvatore's and from Pontillo recently that were very soft with just a bit of crunch soaked in sauce Maybe offer a crunchy or a soft option but those chicken fingers I had a few weeks ago were terrible. The chicken finger basket could've been a staple in the city of Rochester just like the garbage plate
Mitchell Schaffer
Does not have real birds more like Tony’s bird grave yard
Atmosphere: 1
Food: 1
Service: 1
KD More
I ordered my first Pizza from them: Cauliflower crust (which is thin), pineapple, onion, sausage, feta cheese, no mozzarella, and cooked well done. It was really fabulous!! I rarely eat pizza, and this was a wonderful treat. Some people mentioned not being happy with the service, but the two ladies I deal with most are always great. Sweet and polite. I think there was a newer hire that isn't very outgoing, but I haven't seen her in awhile.
Atmosphere: 5
Food: 5
Service: 5
Janie Curry
Thank you for showing pictures and detail so I won't get lost thank you so much
Food: 5
Tanya Hall
First time here for my 85 year old grandma. Negative zero on customer service the girl that came to the counter to take our order seemed beyond miserable as if I was the one forcing her to be there, no smile , no nothing. No boneless wings , everyone else in the back eating , on their phone geesh find another job if this is not where u want to be and shame on the owner for allowing it they are a reflection of you or should be but obviously the owner doesn't care either.
I moved out of Rochester for awhile and hadn’t ordered takeout here in years! still good as ever. Great customer service, they’re always so kind. The food always comes hot and fresh never soggy. I ordered a combo garbage plate and even tho it was covered in meat sauce and ketchup, the tenders were so crisp.
Steven Reviews Second Channel
Pizza is black and wings have black stuff on them
Atmosphere: 3
Food: 2
Service: 3
XanderXod
I always get a sheet pizza and some wings. Always amazing and amazing food. Never disappointed.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings
Stephanie Martinez
Good food, and very affordable. Delivery is no more than 45 minutes. Love it!
The food is always incredible, my family and I have been going here for years and I love it. Unfortunately there have been a few occasions now where the person at the register has been not the friendliest: ( I love the food here but I feel so anxious coming in just because of the attitude, I've had good experiences with the customer service before as well, It's just been really difficult to go pick up the food now just because I know I'm going to be greeted with not the nicest person.
I ordered large pizza and 20 wings. The pizza was burnt and the wings looked burnt. Call and complained. They made me a fresh order. This pizza was worse then the first one. This is unaccaptable.
Food: 2
Service: 2
Unbelievable been eating there over 30 years and GOD willing I'll eat there another 30?
Atmosphere: 5
Food: 5
Service: 5
The woman at register was rude no eye contacy..Unless glares count. Got our order wrong. Instead of breaststroke I got thighs. No meat soggy fries n bland Mac salad. You should call it mayo Mac. Most gross meal I've had in years. Must be run by Dems...the Trump hat triggers them.. never again...
Atmosphere: 2
Food: 1
Service: 1
I LOVE this place! Their menu has so many options - huge portions for cheap, too! My favorite is their "snack" item which is really a full meal and then some...choice of chicken wings, fingers, or boneless wings + 2 sides for only $11?! AND if you specify that you want your wings crispy, they will definitely deliver. Thanks Tony's Birdland!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
As a customer of Tony since 1989
The chicken fingers have gone downhill way too crunchy
Ron used to tell me that the customers all loved them, but I would disagree. I had some from Salvatore's and from Pontillo recently that were very soft with just a bit of crunch soaked in sauce
Maybe offer a crunchy or a soft option but those chicken fingers I had a few weeks ago were terrible.
The chicken finger basket could've been a staple in the city of Rochester just like the garbage plate
Does not have real birds more like Tony’s bird grave yard
Atmosphere: 1
Food: 1
Service: 1
I ordered my first Pizza from them: Cauliflower crust (which is thin), pineapple, onion, sausage, feta cheese, no mozzarella, and cooked well done. It was really fabulous!! I rarely eat pizza, and this was a wonderful treat. Some people mentioned not being happy with the service, but the two ladies I deal with most are always great. Sweet and polite. I think there was a newer hire that isn't very outgoing, but I haven't seen her in awhile.
Atmosphere: 5
Food: 5
Service: 5
Thank you for showing pictures and detail so I won't get lost thank you so much
Food: 5
First time here for my 85 year old grandma. Negative zero on customer service the girl that came to the counter to take our order seemed beyond miserable as if I was the one forcing her to be there, no smile , no nothing. No boneless wings , everyone else in the back eating , on their phone geesh find another job if this is not where u want to be and shame on the owner for allowing it they are a reflection of you or should be but obviously the owner doesn't care either.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I moved out of Rochester for awhile and hadn’t ordered takeout here in years! still good as ever. Great customer service, they’re always so kind. The food always comes hot and fresh never soggy. I ordered a combo garbage plate and even tho it was covered in meat sauce and ketchup, the tenders were so crisp.
Pizza is black and wings have black stuff on them
Atmosphere: 3
Food: 2
Service: 3
I always get a sheet pizza and some wings. Always amazing and amazing food. Never disappointed.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings
Good food, and very affordable. Delivery is no more than 45 minutes. Love it!
Atmosphere: 5
Food: 5
Service: 5
I moved to NC and I miss your food ???
Atmosphere: 5
Food: 5
Service: 5
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