The Greenville Dunkin’ is always a solid stop for me. The staff are quick, kind, and somehow keep things moving even during the morning chaos. My order comes out right, the coffee is hot, and everyone manages to stay professional no matter what’s thrown at them. That’s not easy, and they deserve a lot of credit for it.
Of course, some people don’t seem to notice that. They’ll stand in line sighing dramatically, make a scene over a lid not being snapped on tight enough, and then go home to write a scathing review about how their “day was ruined.” And yet—mysteriously—they’re right back here tomorrow ordering the exact same latte. Almost like the store isn’t actually the issue. Strange how that works.
It must take a lot of energy to keep up the routine: complain today, sip the drink anyway, then come back tomorrow ready to start the cycle all over again. Almost admirable, really. Especially since the coffee they supposedly “can’t stand” still disappears from the cup every time.
And let’s not forget—while the staff here are running around making sure everyone’s fed and caffeinated, some folks have the luxury of turning their coffee stop into their main source of daily drama. Must be nice to have so much free time, especially when someone else is out earning the paycheck that covers those daily lattes.
Meanwhile, the rest of us will continue to enjoy Greenville Dunkin’ for what it is: a dependable, hardworking team that makes sure we start the day off right. I’ll happily keep coming back—not to nitpick, but to appreciate the effort that goes into keeping this place running.
Atmosphere: 5
Food: 5
Service: 5
Chad Braithwaite
It's a shame that being a truck driver you can't get service. Sign says lobby open at 5am. But it wasn't and they will not let you order at drive thru windows if you are walking. I just wanted a cup of coffee. Very disappointed
Kristie Carnevale
I had an incident back on July 14, 2025, Some girl walked in, claiming that she used to work. There was yelling at an employee who supposedly tattled on her for walking behind the counter and helping herself to making drinks. That employee Started to make my drink and couldn’t finish it because the one that supposedly used to work, there was screaming at her, embarrassed her so she excused herself and went into the back another employee that was there he finished making my drink. As he was finishing my drink, that girl decided to help herself by going behind the counter and making two refreshers And she told him I know that you won’t say anything that you don’t mind that I’m back here. I don’t know if she got fired or quit she claims she quit. The whole point is that she was using foul language and she embarrassed the other employee and she did not work there so why was she helping herself to two refreshers? I guess it has happened before. I have called the 800 number twice and have not heard anything. This location does not have a working number so you cannot call a manager and speak to a manager. I had another incident today, August 11, 2025 where there were three people working by the drive-through window (When I walked in, there were only Three cars for the drive-through window) They were goofing off, not paying attention to the counter. I stood there for a little while, waiting for someone to come and take my order. The girl that was tending the drive-through window I know she saw me twice and not once did she tell the other employees that there was someone at the counter I ended up walking out and I did ask upon walking out if anyone Felt like working today Again today, I called the 800 number. I hope something gets done about this location Because it seems like all they hire or people that goof off And people that used to work there that like to scream and use foul language and help themselves when they feel like it
Atmosphere: 1
Food: 1
Service: 1
Gerard Fiara
Waited 15 minutes for them to bring my order to my car after they made me pull forward. I went inside and got my money back and told them I wasn't waiting one more minute. It wasn't that busy no excuse to wait that long.I stop by every Saturday morning and get the same thing, never again !!! Switches to a new crew to many times and this time they suck!!! And it wasn't just me there was another couple saying the same thing. NEVER AGAIN!!!! Stewart's will be getting my business.
Tanner Prickett
Every time we order something from here, there is an issue with our order. Whether it’s missing food, poorly made drinks, or completely wrong items. It’s a consistent issue here and someone needs to do something about it. Today’s issue was missing items and food that was made incorrectly.
Atmosphere: 1
Food: 1
Service: 1
Scott rothenay
Coffee is always good here and our server today was really friendly. Definitely appreciated the great service
Atmosphere: 5
Food: 5
Service: 5
Alyson Savino
2 Stars – The Only Thing “Dunkin’” Was My Hope
Stopped by this morning at Dunkin’ in Greenville, NY thinking I’d grab a refreshing iced tea and a quick bite to kickstart the day. The iced tea? Fine. It’s iced tea—you’d have to go out of your way to mess that up. So, congrats on meeting the bare minimum, Dunkin’.
Now let’s talk about the bagel. I ordered an everything bagel but apparently “everything” didn’t include flavor, freshness, or cream cheese. It was like someone fished a frozen bagel out of a defrost tray, gave it a confused stare, and then left it on the counter for three days to ponder its existence. It was mushy, soggy, and somehow stale all at once. A true textural paradox. As for the cream cheese, I think I saw a whisper of it somewhere in the middle… but I might’ve just imagined that in my hunger-induced hallucination.
Still optimistic, I added a side of two turkey sausage patties thinking: “Hey, let’s get some protein in here.” What I got was… honestly? Unclear. Slimy, greasy, and tasting like turkey’s distant cousin who never got invited to family functions for good reason. I’m still not entirely sure what I ate. Might’ve been turkey. Might’ve been regret.
And just when I thought I was done—bam—the final boss: the drive-thru exit. I had to maneuver my car around not one but two massive craters that could swallow a compact sedan whole. If you ever wanted to combine your breakfast run with an off-roading adventure, this is your spot.
The iced tea survived. The bagel didn’t. The “turkey” left emotional scars. And my suspension system is currently writing its own Yelp review.
Would I return? Only if my GPS gets hacked or I develop amnesia.
“Food that feeds the soul, beauty that speaks volumes, and travel that tells a story always through the eyes of Italy Loves India.” — Alyson Savino
Richard Squailia
Desperation stop. Coffee is weak
Brittney Gdovin
Food and drinks were good, staff didn’t seem that friendly. Nice Dunkin though.
Marissaann White
Dunkin Donuts in Greenville NY Went there at 8:30 in the morning They are almost wiped out of donuts It's like this almost every time I go there I believe they are not making nearly enough for the volume of customers at that store
Waited over 30 minutes for someone to pay for a small coffee They had no croissants to bagels no ice Horrible Dunkin Someone from corporate needs to get in there to straighten this place out No one in the place cared
j kauffmann
Food was alright. 30 minute wait in the drive thru was not. I don't know what is going on here at this Dunkin. They had people on staff but the line was there forever. They took my order at the drive thru speaker, but by the time another 15 minutes, I got to the window to pay, I waited 10 minutes for someone to realize I was there and that's when they told me that in that time they had sold out of plain bagels. It's like there is no manager here. I would avoid for the time being.
Atmosphere: 1
Food: 2
Service: 1
tom stevenson
Was there early.5am at 522am I left without coffee or anything had tp cancel order. Workers were inside but never opened doors in 18wheeler so no drive thru so had to leave to make appointment
Val Slingerland
The employees in this DD needs to be trained on customer service. Because they truly 100% suck..all standing around doing absolutely nothing and cannot acknowledge anyone standing at the counter waiting to be waited on. It has been like this on several occasions. Please train your employees. I realize you can’t teach common sense but this is ridiculous
Atmosphere: 1
Service: 1
Adria C
Stopped by a cpl times this week because I was in the area for work and both times went inside vs long line thru drive thru. Wow amazed how the staff speaks so rudely to eachother , and the leadership from shift supervisor at the time was embarrassing, I don't know how anyone would want to work in that atmosphere
The Greenville Dunkin’ is always a solid stop for me. The staff are quick, kind, and somehow keep things moving even during the morning chaos. My order comes out right, the coffee is hot, and everyone manages to stay professional no matter what’s thrown at them. That’s not easy, and they deserve a lot of credit for it.
Of course, some people don’t seem to notice that. They’ll stand in line sighing dramatically, make a scene over a lid not being snapped on tight enough, and then go home to write a scathing review about how their “day was ruined.” And yet—mysteriously—they’re right back here tomorrow ordering the exact same latte. Almost like the store isn’t actually the issue. Strange how that works.
It must take a lot of energy to keep up the routine: complain today, sip the drink anyway, then come back tomorrow ready to start the cycle all over again. Almost admirable, really. Especially since the coffee they supposedly “can’t stand” still disappears from the cup every time.
And let’s not forget—while the staff here are running around making sure everyone’s fed and caffeinated, some folks have the luxury of turning their coffee stop into their main source of daily drama. Must be nice to have so much free time, especially when someone else is out earning the paycheck that covers those daily lattes.
Meanwhile, the rest of us will continue to enjoy Greenville Dunkin’ for what it is: a dependable, hardworking team that makes sure we start the day off right. I’ll happily keep coming back—not to nitpick, but to appreciate the effort that goes into keeping this place running.
Atmosphere: 5
Food: 5
Service: 5
It's a shame that being a truck driver you can't get service. Sign says lobby open at 5am. But it wasn't and they will not let you order at drive thru windows if you are walking. I just wanted a cup of coffee. Very disappointed
I had an incident back on July 14, 2025, Some girl walked in, claiming that she used to work. There was yelling at an employee who supposedly tattled on her for walking behind the counter and helping herself to making drinks. That employee Started to make my drink and couldn’t finish it because the one that supposedly used to work, there was screaming at her, embarrassed her so she excused herself and went into the back another employee that was there he finished making my drink. As he was finishing my drink, that girl decided to help herself by going behind the counter and making two refreshers And she told him I know that you won’t say anything that you don’t mind that I’m back here. I don’t know if she got fired or quit she claims she quit. The whole point is that she was using foul language and she embarrassed the other employee and she did not work there so why was she helping herself to two refreshers? I guess it has happened before. I have called the 800 number twice and have not heard anything. This location does not have a working number so you cannot call a manager and speak to a manager.
I had another incident today, August 11, 2025 where there were three people working by the drive-through window (When I walked in, there were only Three cars for the drive-through window) They were goofing off, not paying attention to the counter. I stood there for a little while, waiting for someone to come and take my order. The girl that was tending the drive-through window I know she saw me twice and not once did she tell the other employees that there was someone at the counter
I ended up walking out and I did ask upon walking out if anyone Felt like working today
Again today, I called the 800 number.
I hope something gets done about this location
Because it seems like all they hire or people that goof off And people that used to work there that like to scream and use foul language and help themselves when they feel like it
Atmosphere: 1
Food: 1
Service: 1
Waited 15 minutes for them to bring my order to my car after they made me pull forward. I went inside and got my money back and told them I wasn't waiting one more minute. It wasn't that busy no excuse to wait that long.I stop by every Saturday morning and get the same thing, never again !!! Switches to a new crew to many times and this time they suck!!! And it wasn't just me there was another couple saying the same thing. NEVER AGAIN!!!! Stewart's will be getting my business.
Every time we order something from here, there is an issue with our order. Whether it’s missing food, poorly made drinks, or completely wrong items. It’s a consistent issue here and someone needs to do something about it. Today’s issue was missing items and food that was made incorrectly.
Atmosphere: 1
Food: 1
Service: 1
Coffee is always good here and our server today was really friendly. Definitely appreciated the great service
Atmosphere: 5
Food: 5
Service: 5
2 Stars – The Only Thing “Dunkin’” Was My Hope
Stopped by this morning at Dunkin’ in Greenville, NY thinking I’d grab a refreshing iced tea and a quick bite to kickstart the day. The iced tea? Fine. It’s iced tea—you’d have to go out of your way to mess that up. So, congrats on meeting the bare minimum, Dunkin’.
Now let’s talk about the bagel. I ordered an everything bagel but apparently “everything” didn’t include flavor, freshness, or cream cheese. It was like someone fished a frozen bagel out of a defrost tray, gave it a confused stare, and then left it on the counter for three days to ponder its existence. It was mushy, soggy, and somehow stale all at once. A true textural paradox. As for the cream cheese, I think I saw a whisper of it somewhere in the middle… but I might’ve just imagined that in my hunger-induced hallucination.
Still optimistic, I added a side of two turkey sausage patties thinking: “Hey, let’s get some protein in here.” What I got was… honestly? Unclear. Slimy, greasy, and tasting like turkey’s distant cousin who never got invited to family functions for good reason. I’m still not entirely sure what I ate. Might’ve been turkey. Might’ve been regret.
And just when I thought I was done—bam—the final boss: the drive-thru exit. I had to maneuver my car around not one but two massive craters that could swallow a compact sedan whole. If you ever wanted to combine your breakfast run with an off-roading adventure, this is your spot.
The iced tea survived. The bagel didn’t. The “turkey” left emotional scars. And my suspension system is currently writing its own Yelp review.
Would I return? Only if my GPS gets hacked or I develop amnesia.
“Food that feeds the soul, beauty that speaks volumes, and travel that tells a story always through the eyes of Italy Loves India.”
— Alyson Savino
Desperation stop. Coffee is weak
Food and drinks were good, staff didn’t seem that friendly. Nice Dunkin though.
Dunkin Donuts in Greenville NY
Went there at 8:30 in the morning
They are almost wiped out of donuts
It's like this almost every time I go there I believe they are not making nearly enough for the volume of customers at that store
Restaurantji Recommends
Waited over 30 minutes for someone to pay for a small coffee
They had no croissants to bagels no ice
Horrible Dunkin
Someone from corporate needs to get in there to straighten this place out
No one in the place cared
Food was alright. 30 minute wait in the drive thru was not. I don't know what is going on here at this Dunkin. They had people on
staff but the line was there forever. They took my order at the drive thru speaker, but by the time another 15 minutes, I got to the window to pay, I waited 10 minutes for someone to realize I was there and that's when they told me that in that time they had sold out of plain bagels. It's like there is no manager here. I would avoid for the time being.
Atmosphere: 1
Food: 2
Service: 1
Was there early.5am at 522am I left without coffee or anything had tp cancel order. Workers were inside but never opened doors in 18wheeler so no drive thru so had to leave to make appointment
The employees in this DD needs to be trained on customer service. Because they truly 100% suck..all standing around doing absolutely nothing and cannot acknowledge anyone standing at the counter waiting to be waited on. It has been like this on several occasions. Please train your employees. I realize you can’t teach common sense but this is ridiculous
Atmosphere: 1
Service: 1
Stopped by a cpl times this week because I was in the area for work and both times went inside vs long line thru drive thru. Wow amazed how the staff speaks so rudely to eachother , and the leadership from shift supervisor at the time was embarrassing, I don't know how anyone would want to work in that atmosphere
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